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The Maillard Reaction
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2007/12/09 11:26:57 (permalink)

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post edited by The Maillard Reaction - 2019/01/09 15:14:53
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    garrigus
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    RE: Native Instruments registration? 2007/12/09 12:19:14 (permalink)
    Hi Mike,

    As far as I know, NI allows two installations. Then if you want to install again, you need to deactivate one of the current installations. You may want to confirm with them first.

    However, if you go to their NI Classics product page and click on the Additional Info + button, you'll see that it says "All products included within a single edition of KOMPLETE CLASSICS are part of one user license and can only be used as a single entity on a maximum of three computers. The individual products cannot be resold separately."

    Here's the page:
    http://www.native-instruments.com/index.php?id=kompleteclassics

    Scott

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    #2
    agincourtdb
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    RE: Native Instruments registration? 2007/12/09 12:20:41 (permalink)
    I had Komplete 2 installed on Desktop and laptop with no problem. :-) Their management program is actually pretty cool, keeps you registered/unlocked/updated.


    #3
    The Maillard Reaction
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    . 2007/12/09 12:29:09 (permalink)
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    post edited by The Maillard Reaction - 2019/01/09 15:15:00
    #4
    ew
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    RE: Native Instruments registration? 2007/12/09 14:30:57 (permalink)

    ORIGINAL: garrigus

    Hi Mike,

    As far as I know, NI allows two installations. Then if you want to install again, you need to deactivate one of the current installations. You may want to confirm with them first.


    It's changed a little, Scott. As you state down farther, the new licensing allows you three machines. However, you can't deactivate any of the registrations yourself any more; that's taken care of by the Service Center. And, because of the way we all upgrade our machines and the like, NI doesn't stick to the three machines very strictly as long as you don't go overboard.

    As a side note, you can't deregister your products by yourself any more; all deregistering is done by NI.

    Your NI forum moderator,
    ew
    #5
    garrigus
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    RE: Native Instruments registration? 2007/12/09 14:36:17 (permalink)
    Hi Eric,

    Good to know... thanks for the additional info. I like NI's policy because they are not super strict like some others. Their detection scheme isn't bad either. I decided to get a larger C drive for my system. I did get the same exact make and model drive (but at a different size). But even though it was a different physical unit, I didn't have to reauthorize my software, which was very nice.

    Scott

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    Publisher of DigiFreq - free music technology newsletter. Win a free Absynth 3 or Kontakt 2 DVD Tutorial, go to: http://www.digifreq.com/digifreq/

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    #6
    cityrat
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    RE: Native Instruments registration? 2007/12/09 19:19:59 (permalink)
    It's changed a little, Scott. As you state down farther, the new licensing allows you three machines.


    Do you know if this is for all the products (ie Absynth)?

    As a side note, you can't deregister your products by yourself any more; all deregistering is done by NI.


    I REALLY dont get the "deregistration" either. If I loose a harddrive or some piece of hardware I'm screwed? An once "deregistered" its "forever" ?

    I've been upgrading a machine with a new x2 processor - of course after I plop in the processor it game me a new machine ID - but I didnt "unregister anything" because if I DID and it was the same ID then I am TOTALLY screwed because once "unregistered" its forever right? So now I have used up 2 instances, but I want to re-install my WinXP from scratch (should have done that the FIRST TIME but live and learn). So now what ? Unregister, what if I have the same ID? What if I get a new ID ? Bottom line a paying customer should not have to worry about this crap .... (sorry for the rant).

    This is ONE MAJOR reason I have SONAR, P5, Dimension, Rapture. The registration (oh, and also they are great pieces of software

    I F-ing HATE challenge response.....





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    Geokauf
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    RE: Native Instruments registration? 2007/12/09 19:43:54 (permalink)
    Hi Mike,

    FWIW, I currently have Battery 3 registered on 3 different machines, 2 desktop DAWs and my laptop.

    GK
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    yorolpal
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    RE: Native Instruments registration? 2007/12/09 19:46:32 (permalink)
    ew's right. And personally, I think the new NI Service Center is great. I've had no problems registering, activating or getting new authorizations. And I am constantly upgrading to newer boxes/MOBOs. You should have no problem.

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    cityrat
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    RE: Native Instruments registration? 2007/12/09 19:57:35 (permalink)
    I've had no problems registering, activating or getting new authorizations. And I am constantly upgrading to newer boxes/MOBOs.


    Thanks - I'll just give it a try. Have you ever "deregistered"?

    Gotta admit - I do like their stuff. I love Absynth - there's nothing else like it.


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    post edited by cityrat - 2007/12/09 20:10:28
    #10
    ew
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    RE: Native Instruments registration? 2007/12/09 20:33:36 (permalink)
    ORIGINAL: cityrat

    Thanks - I'll just give it a try. Have you ever "deregistered"?


    If you use the Service Center, you don't have to deactivate, as I said earlier; your activations/deactivations are taken care of automatically.

    The way I stated it earlier could be confusing; I should have said deactivating instead of deregistering. The only time you deregister is if you're selling the product; that you have to go through NI support for.

    ew
    post edited by ew - 2007/12/09 20:46:38
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    LostChord
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    RE: Native Instruments registration? 2007/12/09 21:51:39 (permalink)
    Does the 'done by NI' bit mean an Internet connection on the machine you've got the software installed on?

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    Oaf_Topik
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    RE: Native Instruments registration? 2007/12/09 22:02:33 (permalink)
    I think the new NI Service Center is great. I've had no problems registering, activating or getting new authorizations.


    I had problems in the past, but NI's Service Center works very well.
    #13
    Rbh
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    RE: Native Instruments registration? 2007/12/09 22:44:18 (permalink)
    They have a process in which you download a registration file from an online computer, save that file to disk...install that file on your daw computer..it does it's thing to grab the machine I.D then you take that file back to an online computer and finish the registration process. It's pretty much a pain even if you have an online computer in your same house or studio... I've had to do this. They upgraded their Support center software ( which of course you have to download ) and I've been having trouble with that. The software on my internet computer goes to the site and starts up just fine...It looks and finds an internet connection...it loads up and goes to the second screen in which you can look through your registration -- look for updates etc. But for some reason mine just sits there looking dumb..I can't tell if the sites not doing anything for me or it just doesn't like vista on the online computer..( hell who does ). But as far as I can tell it's a nice looking blank piece of paper.. I hate the thought of actually needing it soon and finding nothing works. I've lost some expensive software do to a combination of losing online registration materials because of a crash coupled with changing internet isp's where I can't get logged in on a new adress. I want to actually own something when I pay for it. Not just rent a friggin liscense. I think these schemes induce more piracy than prevent it. What Me ranting ? never...ever !... except this one time.

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    #14
    ew
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    RE: Native Instruments registration? 2007/12/10 02:44:43 (permalink)
    Ah... the Vista issue. See if there's any updated modem/network drivers for your machine...

    ew
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    subtlearts
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    RE: Native Instruments registration? 2007/12/10 03:00:32 (permalink)

    ORIGINAL: Rbh
    I want to actually own something when I pay for it. Not just rent a friggin liscense.


    ... sounds like you need to stay away from software then. You will only ever have a license, unless you either a) write it yourself, or b) pay (probably a lot) to own all the rights, and thus be the one that can sell the license to others.

    Incidentally this is true of buying music on CD or a download as well.

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    LostChord
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    RE: Native Instruments registration? 2007/12/10 06:33:10 (permalink)
    To me the issue is more around the re-registration requirements. Re-registering a car every time you have to change a tyre would probably result in a consumer revolt pretty quickly. Why do we put up with it with software?

    My system disk went AWOL a while ago. I replaced it with an identical disk - same manufacturer, same model, same everything. Not good enough! A significant part of the recovery was re-registering everything again.

    My exposure to NI is just with one of those products which use their sampler engine. Enough to turn me off. I have one of the Edirol HQ synths. Had to dig up the CD regularly because it just wont believe I paid for it for any length of time. Stopped using it now.

    I have no problem with registering. It's re-registering whenever you do a bit of renovation that sucks.

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    puffer
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    RE: Native Instruments registration? 2007/12/10 11:33:29 (permalink)
    Cars are not software. You cannot make an exact copy of your car and give it to your friend. Or post it on the internet. This remains a dubious analogy.

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    DarinBad
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    RE: Native Instruments registration? 2007/12/10 11:43:14 (permalink)
    I know that it's a dirty word around here, but I actually prefer a USB dongle to challenge/response. There are pros and cons to both methods. If I lost my dongle right now I would be out about a grand. Period. That's the con I worry most about with a dongle. On the other hand, I have a copy of Wizooverb that is no longer supported by the company that sold it, and I wonder if I will be able to activate it in a couple of years from now when I build a new system. Ditto for much of the other challenge/response software that I have. With the dongle, I never have to worry about what will happen to my license when I build a new system, but I may lose everything by simply misplacing it. It stinks, iether way. This is one of the biggest reasons that I have been migrating to Cakewalk software. No challenge/response. No dongle. No worries.

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    Twigman
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    RE: Native Instruments registration? 2007/12/10 11:43:31 (permalink)
    NI's activation process blows goats.

    How do people with no access to the www use their products?

    I bought Battery3 a couple of weeks ago.
    My domestic internet connection was broken and I as off work. My ISP broke it by running some IPTV trial and took 16days to fix it.
    I downloaded the activation request to a USB stick, took it round my Dad's and set up a user account at NI.
    During the time I had at my Dad's the account did not become active and so I couldn't download the activation file, so I fired off an e-mail requesting it.
    However, having no access to the internet meant I couldn't receive it.
    I eventually went to another computer and accessed my e-mail via a web-mail account and downloaded the file which wasn't sent out for 5 days after being requested!!

    I'm not impressed with NI at all.

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    #20
    cityrat
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    RE: Native Instruments registration? 2007/12/10 12:47:47 (permalink)
    If you use the Service Center, you don't have to deactivate, as I said earlier; your activations/deactivations are taken care of automatically.


    Thanks for the help - I ran the offline service center and was able to get a new machine ID so I'm ok until the next time I change some piece of hardware in my computer.

    But how do I deactivate if I don't have the system intact anymore? THATS my big issue is that I didn't deactivate because I never know if I will get a new machine ID. This time I did, but others I didn't. And different programs are, well, different. Sibelius G7 for example didn't change a machine ID with a x2 processor but NI Absynth DID so you can see my confusion.

    Anyway - hopefully NI will be lenient if I request another....


    BTW - if I can do an offline activation with HTML file and NAF file. What does "deactivation" do for NI? Couldnt I technically reuse the NAF to just re-authorize? Or does it tie the deactivation to some BASE ID that even slight changes are still deactivated. I hate this stuff....
    post edited by cityrat - 2007/12/10 13:02:01
    #21
    DarinBad
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    RE: Native Instruments registration? 2007/12/10 13:00:22 (permalink)
    It would be nice if a company would simply state what changes you can get away with when making hardware changes/replacements before being forced to re-activate the software. I know that Adobe is pretty good about this. I haven't looked in to NI.

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    Geokauf
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    RE: Native Instruments registration? 2007/12/10 13:33:21 (permalink)
    Hello,

    "Anyway - hopefully NI will be lenient if I request another...."

    I'm jumping back in because yesterday I installed 3 products that required the NI Service Center, Battery 3, Garritan Person Orchestra (Kontact) and Garritan Jazz and Big Band (Kontact). Each app was installed separately and then authorized.

    First, there is no challenge/response anymore, no keys to paste. You run the Service Center app and it knows what products are installed on the machine and transmits this information to your on-line account. Authorization is automatic. And, as I mentioned above I have Battery 3 on 3 different DAWs and when I installed it for the 3rd time yesterday the Service Center automatically authorized the install.

    "How do people with no access to the www use their products?" Internet access has become mandatory for many companies' software authorization. "...My ISP broke...and took 16days to fix it..." Tough luck. I have an internet-based business my e-mail (but not my web site) was down for 4 hours in the morning about a month ago. I was ready to change providers! They were quite unapologetic too. "I'm not impressed with NI at all..." I started using Battery back in 2000. My then current drum machine was an Alessis DM-Pro (a $700.00 rack mount unit with 1,600 delicious percussion sounds). After using Battery, I never turned the DM-Pro on again, sold the DM-Pro on E-bay some time ago. You problem wasn't with NI, it was with your ISP. Hope you've got it sorted out now.

    GK

    PS.: I forgot to mention, if you don't like the way NI does business now, you would have really hit the ceiling from dealing with them back in 2000 when I first purchases Battery and B4. At that time they had ONE customer service/tech support rep for all of the U.S. LOL.
    post edited by Geokauf - 2007/12/10 13:49:25
    #23
    cryophonik
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    RE: Native Instruments registration? 2007/12/10 13:53:56 (permalink)

    ORIGINAL: Twigman

    NI's activation process blows goats.

    I'm not impressed with NI at all.



    Sorry to hear that you're having trouble with NI, Twigman. FWIW - I've got Battery 3, Absynth 3 & 4, and Massive installed on 3 computers and I've always found the Service Center to be a very user-friendly, non-obtrusive, and intuitive. I hope you get it sorted soon because B3 is an excellent VSTi.

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    cityrat
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    RE: Native Instruments registration? 2007/12/10 15:04:42 (permalink)
    First, there is no challenge/response anymore, no keys to paste. You run the Service Center app and it knows what products are installed on the machine and transmits this information to your on-line account.


    umm... that EXACTLY is challenge response. My issue isn't with internet access or anything. It's with changing a piece of hardware and MAYBE having a new machine ID generated with another requirement for challenge response. And, if you dont "deactivate" (for instance if your MB, or HD goes south) you have "used" one of your keys.

    But like I said - haven't had to beg NI for a new key "YET" and I love Absynth.
    #25
    ew
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    RE: Native Instruments registration? 2007/12/10 15:19:54 (permalink)

    ORIGINAL: cityrat

    First, there is no challenge/response anymore, no keys to paste. You run the Service Center app and it knows what products are installed on the machine and transmits this information to your on-line account.


    umm... that EXACTLY is challenge response. My issue isn't with internet access or anything. It's with changing a piece of hardware and MAYBE having a new machine ID generated with another requirement for challenge response. And, if you dont "deactivate" (for instance if your MB, or HD goes south) you have "used" one of your keys.

    And as I said, you don't deactivate anymore; the Service Center does that. The Service Center's much more tolerant of upgrading bits and pieces than the Registration Tool was; it takes more things into account for the system ID. Hence, you can make more changes without tripping a flag, because the rest of the components are the same.

    ew
    #26
    puffer
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    RE: Native Instruments registration? 2007/12/10 18:16:08 (permalink)

    ORIGINAL: DarinBad

    I know that it's a dirty word around here, but I actually prefer a USB dongle to challenge/response. There are pros and cons to both methods. If I lost my dongle right now I would be out about a grand. Period. That's the con I worry most about with a dongle. On the other hand, I have a copy of Wizooverb that is no longer supported by the company that sold it, and I wonder if I will be able to activate it in a couple of years from now when I build a new system. Ditto for much of the other challenge/response software that I have. With the dongle, I never have to worry about what will happen to my license when I build a new system, but I may lose everything by simply misplacing it. It stinks, iether way. This is one of the biggest reasons that I have been migrating to Cakewalk software. No challenge/response. No dongle. No worries.



    For the same reason your software that is currently running may not work when you upgrade your computer in a couple of years, your dongle may not work. Provided the digital information does not fail or get corrupted (it is just a flash drive more or less), the company that wrote the encryption may not be around. Or, more likely, on this hypothetical machine, you'll be updating your OS and the dongle driver may no longer be compatible, so you'll have to go hunting for updates & driver nevertheless. How long before computers don't even have USB1.0 compatible ports? 5 years? 10? And, as you said, losing it is a bummer.

    PACE iLok faults can be triggered by software/hardware changes you could make on your machine tonight, let alone 2 years from now. In fact, I'd go so far as to say that one of the biggest failings of any DRM system is that they are invariably *not* future proof. For them to be effective they have to continually be maintained to maintain effectiveness. Dongles do not ensure against obsolescence, the insure that you don't "loan" your copy out to your "friends." As in, insurance for the company.

    Absolutely companies need to keep track of how many users are out there - and I will support those companies that to it with the least possible hoop-jumping and margin for error for me. But even Cakewalk has an online registration in addition to your serial number. Of course, I like Cakewalk and I like their software so it doesn't bother me. 5 years hence, who knows, I may not be able to "activate" the Sonar 7.0 I'm running today. Or Audio Damage or NI or... et cetera.

    While I find DRM to be a digital folly, I fully see the need for online registrations and activations. And, honestly, we're not talking about Verizon or GE here - these are small companies with a comparitively small profit margin that count on the revenues from their products. They do not have huge corprorate accounts like say, Adobe or Digi, to offset the rampant piracy of their software. Having some sort of digital signing or registration in place cuts down enormously on casual piracy - friends passing around software - Installing, say, iZotope software on a buddy's laptop. This works, and unless you go open source there is little way around it if you want to use a certain level of product.

    But let's not kid ourselves, there's a lot of variables for error on a digital system, and, well (to set of the vulgar-filter), **** happens. With any software, at some point you may just be SOoL. This is why we're all liscencing software not buying it, right? What do you think all those EULA are about?

    Enjoy the software you have now; support the companies that do this without making you feel like a dupe (cough, Waves) for doing so; and try to avoid software/hardware that's prone to failure.

    For what it's worth, I like the NI interface - it's simple even on a computer that's not connected to the internet. I've never had any problems with Cakewalk either.


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    DarinBad
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    RE: Native Instruments registration? 2007/12/10 18:46:13 (permalink)
    A lot of good points. Like I said, they are all a pain. It's a necessary evil. With Cakewalk, I register one time and then have my unlock code forever, on any machine that can still run the software, for eternity. I won't be able to do that with some of the software I have that will require a companie's server over the internet to unlock my software. With a dongle I most likely will be able to replace/upgrade long before USB ports and the like, disappear. You are right on about the casual piracy and stuff, and I agree a company has the right to protect their product, but some companies seem to forget that they should worry more about their paying customers than the pirates. I think Native Instruments has been pretty good about the whole copy protection thing as far as I have had to deal with it. I think if companies can somehow bridge the gap between effective protection for their product, convenience and security for their customers, most of these discussions would fade away. Until there is a better technology, I guess we're all stuck with it. I'll keep making the transition to Cakewalk products in the meantime.

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    cityrat
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    RE: Native Instruments registration? 2007/12/10 19:12:38 (permalink)
    The Service Center's much more tolerant of upgrading bits and pieces than the Registration Tool was; it takes more things into account for the system ID


    That's cool - NI has been good so far. And like I said I really like their product so it's been worth it.
    #29
    chipstar
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    • Location: Birmingham
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    RE: Native Instruments registration? 2007/12/11 04:07:54 (permalink)
    I'm with you on that. I've got Komplete 5 and each product is kick ass in its own right. Just hope that you never need to contact their tech support. They have been quite surly to me on the phone. Like what's your problem dumbass? It took them 3 months to answer a simple 'can it be done' automation question. They never really even answered the question. They just repeated what I expressed to them in my original email requesting insight. The developers rock but the tech support, not so much.

    later,
    Chipstar
    #30
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