LunaTech
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06 Update Track View Unusable (Solved..(fingers, toes, legs and eyes crossed)
Hello, Ran the Update. Restarted my machine and Track display looks like this. Even when starting a new project. Help??!! See Below: Could not save picture... Grrrrrr!! How do I let you guys see. Thanks.
post edited by LunaTech - 2017/07/02 16:14:58
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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fireberd
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Re: 06 Update Track View Unusable
2017/06/30 23:09:59
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OK on my system. Track view is just about all I use.
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John
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Re: 06 Update Track View Unusable
2017/06/30 23:15:19
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If you want to post a picture you need to have a web page host it. Photobucket or the cloud or any number of others will do.
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LunaTech
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Re: 06 Update Track View Unusable
2017/06/30 23:37:55
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Hello, Here is the picture of my track view:
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/06/30 23:40:12
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Ok.. That did not work....
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/06/30 23:41:04
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"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/06/30 23:42:28
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Another attempt: Do you feel me sweating yet!
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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bitman
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Re: 06 Update Track View Unusable
2017/06/30 23:44:20
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fireberd Track view is just about all I use.
Me too. Old habits die hard.
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LunaTech
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Re: 06 Update Track View Unusable
2017/06/30 23:45:16
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Everything is Chopped. And when I try to resize it behaves very weird. For example if a try to increase the track view the video for some reason gets smaller and vice versa but it never expands to the whole area. Also the Inspector will not change size. It will change position, but I cannot get it expand out to see everything... DAng **@##.. Amen..
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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msorrels
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Re: 06 Update Track View Unusable
2017/06/30 23:46:15
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bitman
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Re: 06 Update Track View Unusable
2017/06/30 23:47:48
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LunaTech Another attempt: Do you feel me sweating yet!
That's weird. Can you drag the TV top boarder up to fill the upper space. And the lower to the lower?
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 00:01:05
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Hello bitman... I tried to move the video, track and bus and when I move either one the others shrink or disappear. Matt, I have no lens and even when I "enable" them the behavior is the same. The other weird thing is the spaces between the synth-rack, help and browser.. I cant even manipulate those but the detached console view is fine. Also note the Inspector sliced into a third. WTH.....???
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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msorrels
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Re: 06 Update Track View Unusable
2017/07/01 00:23:05
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Might want to try updating your video card drivers (maybe reboot too). Are you running any utility software that tries to manage windows? If none of that helps you might have to try resetting things to defaults (or deleteing ini files/removing whole registry trees). Does it change if you change screensets? Is the screenset locked? I know screensets and window settings are stored in the Windows registry for SONAR, perhaps they have become corrupted?
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 00:50:26
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Hello Matt, Thanks ... I tried different screensets and that has no effect. The screensets are also not locked. My video cared is and AMD Radeon 460 . I have never had issues with Radeon cards. My windows 10 is pretty striped down. The only thing that would be managing windows would be the Video card itself. I loaded other programs, Audition, Photoshop and they do not give me any funkiness. I sent a case to support. Thank God I have a secondary machine but it is slower. I am hoping support can get back to me quickly. If I have too, I will uninstall this update and re install May's. I hope to hear from support before I do that . Thanks.
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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msorrels
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Re: 06 Update Track View Unusable
2017/07/01 01:09:37
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I'd definitely try the rollback, it's very painless, you don't need to uninstall -- just open the command center and right click and rollback to the May release. If it doesn't have the problem then you may need to work with Cakewalk to solve this.
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 01:45:40
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Yep.... Rolled back... All is well.. Now what??!!
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 01:47:53
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Except my cursor issue in track view is back... Bakers???
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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SF_Green
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Re: 06 Update Track View Unusable
2017/07/01 04:55:59
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Hi Lunatech. Sorry you're having trouble. I would try a few more things that reset the display in Sonar. A Lens is in effect even if you didn't set one. I would try toggling between a couple of the Lens settings (try setting to Basic, then Advanced, then Mixing, etc). Also, what happens if you use Shift + F to set the tracks to full scale? Try hiding and re-opening the Inspector (I), Browser (B), Dock (D), Control Bar (C), etc to see if that helps. Also, try switching Themes between Tungsten and Mercury to see if that resets things.
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 11:17:20
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Hello SF_Green, Thanks for all of the suggestions. I reinstalled the update and tried each suggestion without success. Its funny how rolling back fixes it. Did the update include Lens tweaking. The other irony is that the Mouse issue from May is fixed in June but now I cant use track view.. Go figure.
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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msorrels
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Re: 06 Update Track View Unusable
2017/07/01 12:08:36
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I don't think Cakewalk has ever said exactly what the problem with the cursor click testing was/is. They haven't offered any details that explain why some people had the problem and others didn't. Without that knowledge you may have a hard time solving this problem. The two seem related here. You may need to roll back all the way to 2017.04 to get a usable system.
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 13:02:44
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Unfortunately, because I looked forward to the new features of these releases.... I agree......
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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Keith Albright [Cakewalk]
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Re: 06 Update Track View Unusable
2017/07/01 14:12:11
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That's really bizarre. Do you use any track sorting? Mind sending me the cwp of what resulted in the crazy display? As far as image sharing I use postimg.io Usually direct link from that will paste an image into the image link in this forum. Then, you get an inline image. As far as cursors/hit testing, we are working to improve the experience with different displays, dpi. There's a lot of combos there. You can try dpi.lv to show the dpi of your display. However, the resolution used by programs will differ based on the scaling value in display settings. For example, while it shows 3840 x 2160 for this laptop with a 13.3" diagonal screen, I'm running with a scaling of 250% (Recommended). That yields a 1536 x 824 resolution when we output to the screen. 100% would be way too small to use but would be the full 3840 x 2160 resolution. To calculate the resolution used when drawing to the screen you just take the percentage, divide that by 100 and then divide the resolution numbers by that. So for 250%, I just divide by 2.5. If your scaling was 400%, it would be divided by 4, etc. So to help troubleshoot the cursor issues, we'd like to know the reported dpi and diagonal as well as the current scaling you are running. Thanks. Keith
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 16:13:55
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Hello Keith, Sent a PM... Could not attach .cwt file. But this happens even in a new project. Here are the pics: The last is a new project .
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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scook
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Re: 06 Update Track View Unusable
2017/07/01 17:06:02
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Try creating a problem report Reference this thread and attach the cwt file to the report PM the report number to Keith.
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Keith Albright [Cakewalk]
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Re: 06 Update Track View Unusable
2017/07/01 17:33:20
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What build # that has the issue? Does this start as soon as you open SONAR and then a new project or does it happen after closing/reopening projects. I ask because we had an issue like that before we went to EA but it was fixed for the final version. The splitter bars look way way way too big.
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Keith Albright [Cakewalk]
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Re: 06 Update Track View Unusable
2017/07/01 18:16:18
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Another thought, can you open the piano keyboard (alt + shift + 0) and see if that looks too large? If you don't have a touch monitor it should be about 2 inches per octave. I'm thinking the data the monitor driver is returning as far as physical size might be unusual.
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 19:38:02
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Hello Keith, This starts with every project no matter what. Also the keyboard is HUGE!! spans across both monitors and then some.. WOW.... One key is like 3 - 4 inches wide. My question is.. Is not the video card reporting the same thing in May 2017? What's different?
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 19:38:35
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Hello Scook, Thanks for the suggestion....
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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LunaTech
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Re: 06 Update Track View Unusable
2017/07/01 19:43:33
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Hello at Keith, More fun ... closed Platinum, opened again.. Loaded cwt.... Hit alt/shift/0 and now the piano keyboard looks fine..
"Life could capture me with songs of innocence... And enrapture me with pleasures galore... Suddenly it could all quickly fade away... But I'm not surprised any more...." Sonar Platinum Pro- Win 10 64- I7 6800k - Asus - 32gb DDR4-SB ZX sound card (cd output to mixer)- Toshiba 960gb SSD (OS - Audio APPs)- 4TB Seagate (Storage/ App Content)- M-Audio Keystation 88 Pro - Akai MPD 232 - Zed R16 - PT 12 - A&H QU 24- Axiom 61 - XD 80usb "When He is all you have, He is everything you need"
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Anderton
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Re: 06 Update Track View Unusable
2017/07/02 02:51:01
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☄ Helpfulby SF_Green 2017/07/02 08:30:02
LunaTech More fun ... closed Platinum, opened again.. Loaded cwt.... Hit alt/shift/0 and now the piano keyboard looks fine..
I guess you need to let the tubes warm up
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