Helpful Reply490Hz hum, apparently from inside Sonar (found: ProChannel!)

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BRainbow
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Re: 490Hz hum, apparently from inside Sonar 2016/02/04 20:47:25 (permalink)
I have a ProChannel Preset I created which has nothing in it but the (turned-off) EQ (since I don't think you can delete that).  I make sure that loads that by default on all channels in my starting template.  No noise problems.  I was getting weird noise intermittently recently, however, from a wifi range extender.

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#31
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 12:19:10 (permalink)
Long time Sonar (and previous Cakewalk xx) user here, but obviously first post :). I had the exact same issue, eventually also tracked down to the Pro-channel. I changed Audio interfaces, operating systems, multiple sonar revisions in between and no change. I contacted support and after 6 weeks of getting them to try and engage beyond 'please send me this output'...upload...no response for a week....send multiple emails asking for an update....get apologetic replies for delays etc. but NO answer or concrete suggestion for anything I hadn't already tried and listed in the emails, I just gave up. It is on the surface a very low level signal but I am more worried about harmonics and it's effect on audio further into the audible spectrum when added into the processing chain for the track, also when it happens across multiple tracks it starts to become more of an issue.
 
I love Sonar itself but the Pro-Channel is dead for me, as is Cakewalk support (this was my 2nd time using them in over a decade of purchasing their products, not very impressed).
 
Here are some visuals of what I captured in Insight and Nugen with no audio playing (no inputs either, I work purely with softsynths).
 

 

#32
brundlefly
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 13:07:36 (permalink)
ahriakin@whisperbetweenworlds.com
Long time Sonar (and previous Cakewalk xx) user here, but obviously first post :). I had the exact same issue, eventually also tracked down to the Pro-channel.



Hi Derek. Welcome aboard so to speak. Can you clarify under what circumstances you're seeing the noise spectrum you posted?
 
The Prochannel by itself should not (and does not in my experience) generate any signal. So far this thread has established only that the PC76 U-type Compressor module generates quiescent noise with no input signal. But the spectrum I'm seeing is much different from the one you posted (I can post a screenshot later).
 
I just want to make sure you're really seeing the same issue, and not something else that needs to be investigated separately.
 
If it's just the PC76 that's causing concern, that's easily avoided and shouldn't scare anyone away from using the Prochannel in general.
 
 
 

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#33
tlw
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 13:12:05 (permalink)
That looks like emulated mains hum.

Quite a lot of plugins add fake mains hum because some of the "character" of the original hardware was the intermodulation it added between the audio signal and the electrical noise the circuit created. Waves often even give you the choice between mains hum at 50 or 60 Hz.

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#34
Anderton
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 19:48:04 (permalink)
tlw
That looks like emulated mains hum.

Quite a lot of plugins add fake mains hum because some of the "character" of the original hardware was the intermodulation it added between the audio signal and the electrical noise the circuit created. Waves often even give you the choice between mains hum at 50 or 60 Hz.



When I reviewed the Waves Aphex Aural Exciter I asked why they included noise in it. They said that in critical listening tests, when they blind A/Bed versions with and without noise, several engineers said the version without noise "didn't sound right." However, they had the good sense to make the noise switchable. I prefer it without the noise 

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#35
Anderton
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 20:35:42 (permalink)
I like puzzles, and I like testing things. So here's what I did, starting from a new project.
 
  • Created a track with the ProChannel enabled, the PC-76 U-Type compressor set to the default position, and all outputs assigned to the master bus.
  • Cloned this track 200 times (and found out Noel wasn't kidding about speed optimization...)
  • Set the master bus meter to the 90 dB range.
 
I could not hear anything, nor did anything register in the meter. So I tried the same thing again, except with the PC-76 input up all the way, output up all the way, infinite compression ratio, no attack, full release. There was still no signal in the master bus.
 
Then I turned up the input gain on all channels to maximum and all channel faders to maximum. Still no signal in the master bus. Turned the master bus gain up full...still no signal.
 
You'd think that if the PC-76 generated some kind of signal, stacking 200 of them with everything turned up to full would reveal it, but there was nothing. The only thing of interest was that if you click on the meter screw while holding Ctrl+Alt, you can change its position. However, this still didn't make a difference (and I have no clue what this does...). No matter what I did, there was no signal on the master bus.
 
I'll try again later with headphones instead of speakers and a headphone amp I can turn up really loud. I'm not saying there isn't anything, but the conditions described didn't reveal anything.
 

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#36
Afrodrum
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Re: 490Hz hum, apparently from inside Sonar 2016/02/05 20:59:35 (permalink)
Anderton
I like puzzles, and I like testing things. So here's what I did, starting from a new project.
 
  • Created a track with the ProChannel enabled, the PC-76 U-Type compressor set to the default position, and all outputs assigned to the master bus.
  • Cloned this track 200 times (and found out Noel wasn't kidding about speed optimization...)
 
(...)




Hi Craig, would you repeat the same experiment with PC4K ?  I had  c. 16 tracks and somehow PC4K switched itself on without my knowledge. I heard strange noise when all echos were off and transport stopped. Quick investigation pointed to PC4K.

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#37
Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 04:34:39 (permalink)
If it's not showing in a spectrum analyser and the peak value on the track isn't showing any signal then I wouldn't expect cloning the track to have an effect. I was seeing a clear and measurable tone on just one channel although it needed about 60dB of gain to be audible. And it was definitely the ProChannel.

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Anderton
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 10:36:22 (permalink)
Kylotan
If it's not showing in a spectrum analyser and the peak value on the track isn't showing any signal then I wouldn't expect cloning the track to have an effect

 
Well, the key was your saying it was a very low-level signal that you could hear only if you added about 60 dB of gain. If something that's an inherent characteristic of the ProChannel or the PC-76 produces noise, then to eliminate the variable of whatever is adding the 60 dB of gain, it seemed logical to stack a couple hundred ProChannels in parallel. That would be equivalent to amplifying the signal by over 20 dB. Then there was the additional amplification of turning up all the faders, turning up all the input gains, turning up all the compressor outputs, etc. I would think if noise was being generated by the PC-76 or the ProChannel itself, any residual signal would become clearly audible under those circumstances but that's not what I experienced. As to it happening in only one channel, I assume that the code for all ProChannels and PC-76s is identical.
 
Obviously I'm not duplicating your exact setup because I don't know the details...for example, what's adding the 60 dB of gain, whether the transport is running or not, etc. But it seems the above would indicate that any noise is not from the ProChannel or the PC-76 by itself. However, I didn't get a chance to check with headphones although that introduces the variable of the headphone amp in the audio interface, and the audio interface itself will have a noise floor and the potential to pick up interference via the USB line. So to eliminate that variable, it would be best to try and stick solely to the SONAR environment, and try to create a situation where the noise registers at SONAR's output.
 

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#39
Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 11:39:46 (permalink)
I did mention my setup above - no transport, no input assigned, no input monitoring, no plugins. Literally I can just open up any project, add a track, drag the Output dial in the ProChannel, and that signal's right there.
 
Sorry for the file size, but here's one of my lovely screencapture GIFs showing my reproduction case in a fresh project.

 
You can see the noise is very quiet, but when the FX bin then contains a guitar distortion pedal, an amp sim, a cab sim, there's enough gain to push that up into the audible range. (It's not the gain that causes the problem, just the thing that alerted me to its existence. That, and the bug which switched on ProChannels across a bunch of my tracks.)

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#40
ampfixer
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:01:21 (permalink)
In the OP it's stated that it occurs only on tracks that have program material or previously had program material. The noise was inaudible sitting at -129db. Adding 80db of gain makes it audible. So it's a noise that becomes audible at -40db. In the OP it's something that happens with no effects. You talk about making it audible by adding an amp sim and a distortion pedal.
 
I think you're chasing ghosts. At -129db you must be getting to the limits of your audio interface and seeing artifacts created by its circuitry. Amp sims and OD pedals are real noisy and I can get hum way below -40db by using a high gain amp model. I can be a detail fanatic and have spent days trouble shooting hardware only to find out that test equipment was inserting more noise than the hardware being tested.
 
I would repeat the tests using different spectrum analysers to see if they agree on the findings. If you still get the problem I'd look into getting an AC line supply that was filtered, cleaned and regulated. This thread has me very curious and I'll be following to see how it resolves.

Regards, John 
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#41
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:03:34 (permalink)
Hi Kylotan,
Yep, I'm getting the same behavior with the PC76 as you. It's weird though, if I drop in another ProChannel module after it in the chain it goes away. For example, if I drop in an instance of Panipulator (or really anything at all except the Quadcurve EQ) after the PC76, even though it's turned on but set to do nothing, it causes that noise to go away. Also, the Pre/Post button seems to cause it to stop, but effects in the FX bin do not.
 
Something funny is going on there, but a work-around might be to just drop in another module that's not doing anything after the PC76 to see if that helps.
 
 
Dean

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#42
scook
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:06:03 (permalink)
Razorwit
 a work-around might be to just drop in another module that's not doing anything after the PC76 to see if that helps.
 

Another would be to remove all but the EQ from the PC and set that as track and bus defaults. The OP does not use the PC so I would think this would be the preferred configuration.
#43
Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:08:57 (permalink)
ampfixer
In the OP it's stated that it occurs only on tracks that have program material or previously had program material. The noise was inaudible sitting at -129db. Adding 80db of gain makes it audible. So it's a noise that becomes audible at -40db. In the OP it's something that happens with no effects. You talk about making it audible by adding an amp sim and a distortion pedal.

In the OP I hadn't done enough research to be sure of the exact steps to reproduce. Now, I am. See above.
 
I think you're chasing ghosts. At -129db you must be getting to the limits of your audio interface and seeing artifacts created by its circuitry.

 
That's not how digital audio works. A VST doesn't magically get non-zero values passed in from Sonar just because some piece of hardware has limitations. The sound hasn't even hit the hardware yet.
 
I would repeat the tests using different spectrum analysers to see if they agree on the findings.

 
I don't need to. I've heard the hum for myself when the track is amplified, the peak meter in track view is showing that a noise is being generated by Sonar/ProChannel when there is no other effect enabled or input monitoring happening, and Voxengo Span is showing the frequency of that noise clearly. On top of that, several other people have reported similar issues.

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#44
Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:10:24 (permalink)
scook
Razorwit
 a work-around might be to just drop in another module that's not doing anything after the PC76 to see if that helps.
 

Another would be to remove all but the EQ from the PC and set that as track and bus defaults. The OP does not use the PC so I would think this would be the preferred configuration.


None of this is a problem for me because I'm just going to switch PC off, once I find all the files where the Sonar bug helpfully switched it on for me. I'm just following up because there's another bug or dubious feature here that deserves investigation.

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#45
ChazEd
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:31:40 (permalink)
Just did a quick test and yes, PC76 is doing exactly as Kylotan's gif, but with different frequencies (for me, using SPAN, 171-513-etc).
 
And if I add the Tube PC, same thing happens: some frequencies are added, like a ramp, from mid to high.
 
Turning off both, or the ProChannel, clean the analyzer.
 
I can visually see but I can't hear anything.
 
Bug? No bug?
 
¯\_(ツ)_/¯

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#46
ampfixer
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 12:54:34 (permalink)
I was so curious that I picked up span to test my system. I can replicate the OP findings more or less. It is the output from the PC76. If you adjust the output gain or mix of the PC76 the signal in span changes. On my system the noise is at -156db when the PC76 is set normally. (0db gain and 50% mix) If I max the gain and set the mix to 100% I can get the signal up to -130db.
 
After doing all this I still don't see it as a problem because I can't hear it and have to go out of my way to see it. Unless I followed the instructions in this thread I wouldn't know about it. I wish the original equipment had specs this good. 

Regards, John 
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#47
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 14:25:03 (permalink)
I too can replicate what the OP sees.
However, the same happens when you use several other effects:
Waves SSL Channel Strip, API-2500, PuigTec EQP1A and every other plug-in with an "Analog", "Noise" or "Mains/Hum" - switch I tested so far will show a peak value on the track, if these switches are on.
The track goes back to complete silence if these "analog" settings are off.
 
Since the 1176 ProChannel module is modeled after analog hardware, the "noise" is probably part of the signal of the emulation.
 
IMHO not a bug, otherwise a lot of plug-ins would be buggy, too.

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#48
rabeach
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 15:08:19 (permalink)
Klaus
I too can replicate what the OP sees.
However, the same happens when you use several other effects:
Waves SSL Channel Strip, API-2500, PuigTec EQP1A and every other plug-in with an "Analog", "Noise" or "Mains/Hum" - switch I tested so far will show a peak value on the track, if these switches are on.
The track goes back to complete silence if these "analog" settings are off.
 
Since the 1176 ProChannel module is modeled after analog hardware, the "noise" is probably part of the signal of the emulation.
 
IMHO not a bug, otherwise a lot of plug-ins would be buggy, too.


The adc can send small non-zero data to the pc due to inherent circuitry noise. But in the test the audio track does not appear to be set up to receive input from the audio interface. I agree that this is probably modeling noise.
#49
brundlefly
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 15:23:34 (permalink)
I checked the PC76 at 44.1kHz instead of my usual 48kHz, and the fundamental dropped proportionally from 187 to 172Hz. If it were a deliberate emulation, I would expect the spectrum to be independent of sample rate. I'm not sure why Ben (Kylotan) doesn't see the lower fundamental that I get at 44.1kHz. I see the same spectrum in Span as in SONAR's PC EQ flyout (with sufficient amplification added); it seems like the fundamental he sees is the first harmonic at approx. 3x  the fundamental that I get. Maybe some Span setting is causing it to be missed.

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#50
scook
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 15:31:17 (permalink)
FWIW, I believe this was introduced in J.
Here is an image of an audio track PC76 enabled in I.

and the same project on J

#51
mettelus
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 15:47:21 (permalink)
Was J the version that introduced upsampling?

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#52
BobF
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 15:55:30 (permalink)
 
I don't have a spectrum for it, but I can repro this at -123
 


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#53
Anderton
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 16:06:49 (permalink)
The confirmation of an extremely low-level signal would explain why stacking 200 channels wouldn't be enough. If the signal is coming in at -129, and is being amplified by 20 dB, that brings it to -109. Even turning up all the level controls, inputs, outputs, etc. would like not bring it to the point where it would register on the -90 dB scale.
 
It would be interesting if those who can reproduce this see the level increase if channels are cloned.
 
mettelus
Was J the version that introduced upsampling?

 
Close...it introduced upsampling on playback, and patch points. 
 
I'll pursue this with Noel, the fact that it doesn't happen in I and happens in J will probably narrow things down enough to find out what the issue is.

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rabeach
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 16:32:15 (permalink)
scook
FWIW, I believe this was introduced in J.
Here is an image of an audio track PC76 enabled in I.

and the same project on J



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Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 17:37:32 (permalink)
Thanks for looking into this, everybody - at least it confirms that my computer isn't just being uniquely targeted with cosmic rays or something like that. :)

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#56
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 17:57:31 (permalink)
One last thing. The image above for SONAR Ipswich only looks that way because no audio had passed through the track. After setting the input to something other than NONE and setting it back, the image looks like J. SONAR I acts the same X3e. I suspect this noise is intended. Overloud does this in a couple of other plug-ins too. The only thing that has changed in SONAR J and newer is when the noise shows up.
#57
Kylotan
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 18:19:19 (permalink)
In an oscilloscope it shows as a slightly distorted square wave, hence all the harmonics. Looks much like I'd expect simulated AC hum to look like. But I can't see why this would be intentional behaviour if the tone is not consistent across sample rates. Bug or inaccuracy in the upsampling, perhaps?

Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc
 
Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
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Anderton
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Re: 490Hz hum, apparently from inside Sonar 2016/02/06 18:39:12 (permalink)
Kylotan
Thanks for looking into this, everybody - at least it confirms that my computer isn't just being uniquely targeted with cosmic rays or something like that. :)



Well that's a separate issue... as are poltergeists.
 
scook
One last thing. The image above for SONAR Ipswich only looks that way because no audio had passed through the track. After setting the input to something other than NONE and setting it back, the image looks like J. SONAR I acts the same X3e. I suspect this noise is intended. Overloud does this in a couple of other plug-ins too. The only thing that has changed in SONAR J and newer is when the noise shows up.



Damn, you're good.
 
I looked at the help file for the PC-76 to see if it said what that meter screw adjustment did, and the second sentence said "This module is meticulously modelled after one of the most renowned and famous solid-state (F.E.T.) compressors that is used in professional studios and recordings." Based on what I've seen from other manufacturers, that usually includes the noise. As to why it would change with sample rates, well, it IS audio...

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#59
Paul P
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Re: 490Hz hum, apparently from inside Sonar 2016/02/07 00:28:13 (permalink)
Here's mine.  PC76 on the track or the Master Bus, span on Master bus.  Disappears if I switch off the PC76.
 
Looks more like the result of a comb filter than harmonics.  Nulls at 100,200,300,400, etc.
 

 
 
EDIT :  Saturation module has an odd ~2 second beat to its background noise.
 
post edited by Paul P - 2016/02/07 00:50:20

Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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