8.5 upgrade pricing US v UK

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ivanSC
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Re:8.5 upgrade pricing US v UK 2009/09/21 03:01:45 (permalink)
buy it in the usa like i did. My net to me price was £61 equivalent in dollars.

And the only way they will ever get me into Australia is in an urn.

My grandfather was australian & 3/4 of my family returned there in the 60s. Me? wouldn`t be caught dead there.
#31
Lemonboy
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Re:8.5 upgrade pricing US v UK 2009/09/21 04:15:19 (permalink)
cricket - football. I see today Man United had to bribe to ref to add on 2 extra mins on top of the 4 extra mins for them to win! As for the upgrade: I'll wait for Cakewalk to offer a discount of 25% in their online shop before buying. 


Man U wouldn't be so low as to offer a one-off bribe to match officials . . .  they don't need to, they have set up a monthly standing order to the Referees Association 
#32
gordonrussell76
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Re:8.5 upgrade pricing US v UK 2009/09/21 04:57:57 (permalink)
ACtually the Boston Tea party was to get away from the English practice of Fractional Reserve Banking, which was the root of all the tax issues.

However you then instigated the Federal Reserve Bank, which is not owned by America, but privately owned, also operates Fractional Reserve banking.

So basically you just swapped who was screwing you, nothing actually changed.

G
#33
Wood67
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Re:8.5 upgrade pricing US v UK 2009/09/21 06:31:58 (permalink)
Back on topic - I took the plunge this morning and ordered the Sonar Studio 6 upgrade to 8.5.  This cost the princely sum of 89 quid plus 5 p&p. I did fret for a while about the pricing discrepancies but decided in the end just to get on with it - plus excitement at the new goodies got the better of me.  On the other hand, I also picked up a nearly new lawnmower for only 10 quid as well!

btw - Oz and the US are very cool places.  But nothing beats the feeling of watching Spitfires and Me109s dogfighting over the South Downs as I saw the other weekend at Shoreham.  Gordo can have my tax pounds for that.

Wood

Studio One 3 Pro, (Sonar Platinum), Intel i7, Win10 Pro, 32Gb ram, RME Babyface Pro, Behringer X-Touch, Presonus Faderport, Akai MPK49, Arturia KeyLab25, KRK Rokit 5 monitors, and other sonic surprises.
#34
Da=man
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Re:8.5 upgrade pricing US v UK 2009/09/21 06:54:09 (permalink)
gordonrussell76


ACtually the Boston Tea party was to get away from the English practice of Fractional Reserve Banking, which was the root of all the tax issues.

G
 
 
NOt really. Technically or actually the Boston Tea party was done by the Tea Smugglers. (I just like using the common and accepted understanding of it to stir the POMs.) The real story was about several dozen men (most of them smugglers), who stormed aboard the Darthmouth and threw 342 chests of tea in the water; because why??? They were upset about the British undercutting their profits.  
While the smugglers were mostly just interested in protecting their bottom line, Samuel Adams and others defended it passionately, and used it is a rally cry against the already stiffling and increasing English control. The English couldn't handle things out of their control so they closed the Boston Harbour, which of course lead to more resentment among the colonists, until it boiled over in 1776.
 
Alright, enough with the history lesson...now back to the topic.


Sonar 8.5.3 PE ( More than a  decade of Cakewalk products including  Sonar LE, Cakewalk Pro Audio 9 and Home Studio 7)  Roland Fantom x8, Yamaha MG82cx Mixer, Edirol MA-15D Speakers, M-Audio 24/96 soundcard,  2.8GHZ Core 2 Duo, 4G Ram, Roland TD-3 VDrums, 09 Band in a Box
#35
Wood67
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Re:8.5 upgrade pricing US v UK 2009/09/21 07:20:37 (permalink)
Ah - now that's why I always get strange looks when I order a Sam Adams beer in NY.  I can't help it, I love the stuff, even if it is served far too cold.

Wood

Studio One 3 Pro, (Sonar Platinum), Intel i7, Win10 Pro, 32Gb ram, RME Babyface Pro, Behringer X-Touch, Presonus Faderport, Akai MPK49, Arturia KeyLab25, KRK Rokit 5 monitors, and other sonic surprises.
#36
arkiruthis
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Re:8.5 upgrade pricing US v UK 2009/09/21 08:25:13 (permalink)
Hehe, Cakewalk's notation partner, Notionmusic:-

US Notion 3 = $249
UK Notion 3 = £169

Now that's fair pricing, imho. (and they seem to be a registered US company with a UK office)
#37
Fret Wizz
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Re:8.5 upgrade pricing US v UK 2009/09/21 08:27:56 (permalink)
ivanSC


buy it in the usa like i did. My net to me price was £61 equivalent in dollars.

And the only way they will ever get me into Australia is in an urn.

My grandfather was australian & 3/4 of my family returned there in the 60s. Me? wouldn`t be caught dead there.


Oh well.
1 less whingeing pom we have to put up with.

#38
ChristopherM
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Re:8.5 upgrade pricing US v UK 2009/09/21 13:28:08 (permalink)
Anyone managed to get an answer from Cake as to why you have to pay so much more for a download of 8.5 in the UK compared to US ? (99$ = £89 ? - not according to any exchange rate I've ever seen !) I've tried asking the question directly via e-mail, but as per usual in my experience - no reply !
I offered to sell to Cakewalk as many US dollars as they wished to have in exchange for UK pounds at $99 = £89.  They didn't take up my offer.  I really don't know why.
#39
paulo
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Re:8.5 upgrade pricing US v UK 2009/09/22 19:11:50 (permalink)
paulo


Hey all

Anyone managed to get an answer from Cake as to why you have to pay so much more for a download of 8.5 in the UK compared to US ?  (99$ = £89  ? - not according to any exchange rate I've ever seen !)
I've tried asking the question directly via e-mail, but as per usual in my experience  - no reply !

For the record, so that you all don't just think of me as Mr Negative Moany-Pants, I think Sonar is a great product and have learnt a great deal from the many good people on this forum who take the time to answer peoples questions - and I thank you all for this.  I also know from many hours spent reading the posts on this forum that some of the nice people from CW are often on here too, so how about it guys - an answer please ? 

UPDATE : Just received a reply from Cakewalk "Customer Service"  - The answer is that they don't know why the prices are different !! Well, that clears that up nicely then !
I can't believe that at least one of the regular CW staff who visit the forum hasn't seen the threads re pricing. Help us out here people ! C'mon ! The product is great, but you are letting yourselves down badly here by just ignoring questions you don't want to answer. If there is a perfectly good reason for the UK price premium, let's hear it.

#40
Fret Wizz
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Re:8.5 upgrade pricing US v UK 2009/09/22 19:47:48 (permalink)
I've always been  under the impression that the difference in price
for EU customers is because of sales tax/stamp duty or similar.


#41
fitzj
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Re:8.5 upgrade pricing US v UK 2009/09/23 03:47:16 (permalink)
Fret Wizz


I've always been  under the impression that the difference in price
for EU customers is because of sales tax/stamp duty or similar.


I guess you didn't read any of my emails on this. Its up ot he customer to pay these tax's not the company selling them. You could still have to pay if you have no breakdown of the duty and tax paid.
#42
PerChr
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Re:8.5 upgrade pricing US v UK 2009/09/23 05:49:43 (permalink)
Hi

I also have a big problem accepting the euro-pricing. 
I have sent Cakewalk an email several days ago, asking the same questions as many of you.
No reply yet....

I could have been very interested in the Elite version with Notion 3 , but as I will be charged an additional 25% VAT (+ fee) when it arrives in Norway........... no go!

I even emailed Roland in Norway , asking them if the upgrades would be available through them.
But, no answer from them either.

I'm really disappointed!

Per
 
#43
dorism
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Re:8.5 upgrade pricing US v UK 2009/09/23 15:25:35 (permalink)
I know its not scientific but Ive never met ANYONE outside of these forums who uses Sonar. Lots of Cubase and Pro tool friends but no Cakewalk.

I think Cakewalk should treat us European customers as a loss leader and price it as such :-)
If Sonar is ever to really make inroads against Cubase and Logic then it will need to compete on price. Its already miles ahead in features and stability and even so, its not made much of an impact in terms of user numbers. By discounting it, Cake will gain some market share and steal some loyal Steinberg and Apple customers.

www.thehadroncollider.co.uk
#44
Jonbouy
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Re:8.5 upgrade pricing US v UK 2009/09/23 15:43:20 (permalink)
Fret Wizz


I've always been  under the impression that the difference in price
for EU customers is because of sales tax/stamp duty or similar.


$100 worth of software today you'd pay just over £17 vat on the package and that's it.

£78 total.

Purchase it from a retailer in the states and have it shipped over.

I had a package shipped over recently and it arrived in 2 days via Fed Ex, the UK stores were quoting 3 days delivery, so not only was it cheaper it was quicker too. Go figure that one!

post edited by Jonbouy - 2009/09/23 15:54:21

"We can't do anything to change the world until capitalism crumbles.
In the meantime we should all go shopping to console ourselves" - Banksy
#45
ChristopherM
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Re:8.5 upgrade pricing US v UK 2009/09/24 12:36:42 (permalink)
steal some loyal
Hmm ... contradiction there, methinks.
#46
ChristopherM
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Re:8.5 upgrade pricing US v UK 2009/09/24 13:01:57 (permalink)
$100 worth of software today you'd pay just over £17 vat on the package and that's it. £78 total. Purchase it from a retailer in the states and have it shipped over.
I'm not sure I agree with your arithmetic -

$99 is approximately £60 at current exchange rates.

According to UK HMRC, "Customs duty becomes payable if the goods are over £120 in value", so there is no import duty in this case. And "Import VAT is charged at the same rate that applies to similar goods sold in the UK and applies to commercial goods over £18 in value, and on gifts that are over £36 in value. The value of the goods for import VAT is based on the:
    • basic value of goods, plus
    • postage, packing and insurance, plus
    • any import (customs or excise) duties charged."

So, for the download, ppi is nil, so the amount subject to VAT is £60.  At 15%, that's £9, so the total including VAT and duty would be £69.

However, there is a further twist "Customised software supplied from outside the EU on a physical carrier medium, and any software downloaded from a source outside the EU, are subject to what is known as the reverse charge. This means that the purchaser, when completing its VAT return, must declare and pay VAT on the value of the software."  So it's not even Cakewalk's responsibility to pay the VAT.  (Actually, as some users are not VAT registered, I think in practice no VAT could be paid by such customers).

Cakewalk should therefore charge notionally the same amount for a download for the UK as the USA - maybe it could take a "safe" view on likely exchange rate variances, but the present practice amounts to making an excess profit of nearly 50% on every UK download.  Imagine the cries of pain if Cakewalk put up its prices by 50% in the USA.

#47
thebiglongy
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Re:8.5 upgrade pricing US v UK 2009/09/24 14:26:49 (permalink)
Still waiting to hear on this, and ChristopherM's post above says it all for me lol.
#48
fitzj
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Re:8.5 upgrade pricing US v UK 2009/09/25 04:46:32 (permalink)
ChristopherM



$100 worth of software today you'd pay just over £17 vat on the package and that's it. £78 total. Purchase it from a retailer in the states and have it shipped over.
I'm not sure I agree with your arithmetic -

$99 is approximately £60 at current exchange rates.

According to UK HMRC, "Customs duty becomes payable if the goods are over £120 in value", so there is no import duty in this case. And "Import VAT is charged at the same rate that applies to similar goods sold in the UK and applies to commercial goods over £18 in value, and on gifts that are over £36 in value. The value of the goods for import VAT is based on the:
    • basic value of goods, plus
    • postage, packing and insurance, plus
    • any import (customs or excise) duties charged."

So, for the download, ppi is nil, so the amount subject to VAT is £60.  At 15%, that's £9, so the total including VAT and duty would be £69.

However, there is a further twist "Customised software supplied from outside the EU on a physical carrier medium, and any software downloaded from a source outside the EU, are subject to what is known as the reverse charge. This means that the purchaser, when completing its VAT return, must declare and pay VAT on the value of the software."  So it's not even Cakewalk's responsibility to pay the VAT.  (Actually, as some users are not VAT registered, I think in practice no VAT could be paid by such customers).

Cakewalk should therefore charge notionally the same amount for a download for the UK as the USA - maybe it could take a "safe" view on likely exchange rate variances, but the present practice amounts to making an excess profit of nearly 50% on every UK download.  Imagine the cries of pain if Cakewalk put up its prices by 50% in the USA.


It's not about Vat import duties its a quick way to jump on the gravy train for cakewalk. As I said they think little of their European customers as  they never had the courtesy to answer anyone on this forum why th eprice difference, yet they jump in quickly on other silly questions.
#49
vocalid
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Re:8.5 upgrade pricing US v UK 2009/09/25 04:59:13 (permalink)
fitzj

It's not about Vat import duties its a quick way to jump on the gravy train for cakewalk. As I said they think little of their European customers as  they never had the courtesy to answer anyone on this forum why th eprice difference, yet they jump in quickly on other silly questions.
One of the reasons I'm jumping ship..... anyone around who wants to buy Sonar 7 PE plus update to 8 PE from me? going for 60$ plus shipping (The price of my new software) 
EDIT: I'm even throwing in Sonar 8 Power book :)
post edited by vocalid - 2009/09/25 05:49:26

Goodbye
#50
Wood67
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Re:8.5 upgrade pricing US v UK 2009/09/25 05:28:24 (permalink)
By discounting it, Cake will gain some market share and steal some loyal Steinberg and Apple customers.


That's not necessarily true.  If you wish to promote a product as superior quality, discounting the price can have an inverse affect on sales.  The consumer demand for a product actually increases in proportion to the price.  That 'snob effect' theory usaully applies to unique goods often with little real value (such as all those handbags, oversized sunglasses etc), but can apply to anything where lowering the price cheapens the product perception.

I'm not an insider so I don't know where Cakewalk want to take their product.  If they wanted to really compete with PT etc they'd pour all the resources into the core app, make it absolutely kicking and leave out new eye candy/VST softsynths.  Then I'd double  the price.  Pro-sumer is more like where they are and that's tricky because there's quite a few players on the market and many potential customers who could easily go for budget solutions.  In fact, I think what I would do is rationalise the whole product line - have a Music Creator with slightly more features than it has now at the same intro-price (excellent product, and where I started), a single full version of super Sonar, and then packages with all the supporting VST/applets that people could pick'n'choose from as they wish.

Wood

Studio One 3 Pro, (Sonar Platinum), Intel i7, Win10 Pro, 32Gb ram, RME Babyface Pro, Behringer X-Touch, Presonus Faderport, Akai MPK49, Arturia KeyLab25, KRK Rokit 5 monitors, and other sonic surprises.
#51
Jonbouy
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Re:8.5 upgrade pricing US v UK 2009/09/25 07:41:38 (permalink)
ChristopherM



$100 worth of software today you'd pay just over £17 vat on the package and that's it. £78 total. Purchase it from a retailer in the states and have it shipped over.
I'm not sure I agree with your arithmetic -

$99 is approximately £60 at current exchange rates.

According to UK HMRC, "Customs duty becomes payable if the goods are over £120 in value", so there is no import duty in this case. And "Import VAT is charged at the same rate that applies to similar goods sold in the UK and applies to commercial goods over £18 in value, and on gifts that are over £36 in value. The value of the goods for import VAT is based on the:
    • basic value of goods, plus
    • postage, packing and insurance, plus
    • any import (customs or excise) duties charged."

So, for the download, ppi is nil, so the amount subject to VAT is £60.  At 15%, that's £9, so the total including VAT and duty would be £69.

However, there is a further twist "Customised software supplied from outside the EU on a physical carrier medium, and any software downloaded from a source outside the EU, are subject to what is known as the reverse charge. This means that the purchaser, when completing its VAT return, must declare and pay VAT on the value of the software."  So it's not even Cakewalk's responsibility to pay the VAT.  (Actually, as some users are not VAT registered, I think in practice no VAT could be paid by such customers).

Cakewalk should therefore charge notionally the same amount for a download for the UK as the USA - maybe it could take a "safe" view on likely exchange rate variances, but the present practice amounts to making an excess profit of nearly 50% on every UK download.  Imagine the cries of pain if Cakewalk put up its prices by 50% in the USA.


Cack!

You can quote arithmetic and theory at me all day long, I'm using details from a 'real world' recent purchase and as a private individual operating within the law.

If somebody is charging you VAT on an import whether it be FedEx, Royal Mail or whatever they will levy a charge for collecting tax on behalf of Her Majesty's customs and excise against a private individual.

Furthermore

Quote HM Revenue & Customs:
Goods purchased & imported into the EU with a value over £18 (for VAT purposes) and over £120 (for import duty purposes), or goods imported from one private person to another private person as a gift with a value of over £36, are subject to Customs charges.


I have a receipt here for £17.09 (the VAT portion being £9.09 the remainder being the Royal Mail's 'handling fee') from these people for just such a software package that cost $100 (£61) total = £78.

Cakewalk offer their prices, they don't enforce that you pay their prices, it's up to you to shop around and get the best deal, even if it's not an import many dealers offer better prices than you can get direct that's true of many companies, even better today's market is an international one and you can deal with companies abroad legitimately so why limit yourself to UK retailers?

The UK economy is largely more influenced by the US one than it's own trading efforts too so it's probably in our collective interest during a recession to buy direct from the US as well, and I'm sure they wont complain...

post edited by Jonbouy - 2009/09/25 08:14:20

"We can't do anything to change the world until capitalism crumbles.
In the meantime we should all go shopping to console ourselves" - Banksy
#52
ChristopherM
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Re:8.5 upgrade pricing US v UK 2009/09/25 08:31:03 (permalink)

Cack!
My, My, what big eyes you have Grandma!  I don't know what you're on, but you have clearly missed that my reasoning assumed the lower cost alternative of downloading rather than having it shipped.  So what I said was true - duty free, no ppi, and Cakewalk not obliged to collect VAT on behalf of HMRC.  As I said, the mechanism for a VAT-registered individual is clear.  For a non-VAT registered purchaser, it appears to be somewhat optimistic to think that an otherwise law-abiding individuals is going to pop a cheque (remember those?) in the post made out for £9 and payable to HMRC.  For sure, they wouldn't refuse it, but they wouldn't have a clue what it was meant to be for.  But we shouldn't fall out over this - even by your reckoning, Cakewalk is overcharging considerably any UK customer.
post edited by ChristopherM - 2009/09/25 08:32:18
#53
Jonbouy
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Re:8.5 upgrade pricing US v UK 2009/09/25 08:48:33 (permalink)
Fall out over tax...nah we should unite and overthrow the government.

Yes the price break that Cakewalk are levying against UK customers is over-cautiously in their favour but it's not as bad as it looks at first glance (I'm reckoning as an ex-retailer myself) about 15% to their benefit at current exchange rates.

Bear in mind that there are plenty of US companies exchanging £'s for $'s so Cakewalk is by no means UK public enemy No1 here, but certainly 'could do better'.

"We can't do anything to change the world until capitalism crumbles.
In the meantime we should all go shopping to console ourselves" - Banksy
#54
vocalid
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Re:8.5 upgrade pricing US v UK 2009/09/25 09:47:25 (permalink)
.....don't forget, not only you UK customers, the whole of europe has to swallow the same price......

Goodbye
#55
fitzj
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Re:8.5 upgrade pricing US v UK 2009/09/25 09:49:45 (permalink)
vocalid


.....don't forget, not only you UK customers, the whole of europe has to swallow the same price......


Lets get a petition together.
#56
vocalid
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Re:8.5 upgrade pricing US v UK 2009/09/26 08:45:49 (permalink)
Another day passes without a peep from Cakewalk..... Perhaps they think if they keep quiet, we'll go away? ...Actually that's the case, but not how they would want us too....

Goodbye
#57
vocalid
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Re:8.5 upgrade pricing US v UK 2009/09/29 08:29:57 (permalink)
"Fools", said I, "You do not know
Silence like a cancer grows
Hear my words that I might teach you
Take my arms that I might reach you"
But my words, like silent raindrops fell
And echoed
In the wells of silence

Goodbye
#58
Zo
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Re:8.5 upgrade pricing US v UK 2009/09/29 09:42:52 (permalink)
What surpises me is that , i agree that for hardware for exemple , we have the cost of the trip , taxes .....so the differences can be justified , but concerning unmaterial goods like dowloaded software , it's kinda strange , i'm not talkin bout Cakewalk but all providers (this summer i experienced that policy with the ssl duende plugins )

So we supposed to pay different costs for unmaterial things that basically cost the same to be produced and the same to be sent anywhere in the world? .....but wait oh , yeah this is capitalism , the best model in the world!

Power to the people !!

It reminds me my good old Public Enemy dayz !!

Conclusion : this is not a Cakewalk specific issue but a whole industry concensus !



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#59
dorism
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Re:8.5 upgrade pricing US v UK 2009/09/29 15:21:54 (permalink)
Wood67



By discounting it, Cake will gain some market share and steal some loyal Steinberg and Apple customers.


That's not necessarily true.  If you wish to promote a product as superior quality, discounting the price can have an inverse affect on sales.  The consumer demand for a product actually increases in proportion to the price.  That 'snob effect' theory usaully applies to unique goods often with little real value (such as all those handbags, oversized sunglasses etc), but can apply to anything where lowering the price cheapens the product perception.

I'm not an insider so I don't know where Cakewalk want to take their product.  If they wanted to really compete with PT etc they'd pour all the resources into the core app, make it absolutely kicking and leave out new eye candy/VST softsynths.  Then I'd double  the price.  Pro-sumer is more like where they are and that's tricky because there's quite a few players on the market and many potential customers who could easily go for budget solutions.  In fact, I think what I would do is rationalise the whole product line - have a Music Creator with slightly more features than it has now at the same intro-price (excellent product, and where I started), a single full version of super Sonar, and then packages with all the supporting VST/applets that people could pick'n'choose from as they wish.


very true mate. Thing is if they're no selling that many copies in the first place then maybe they need to do something different to get some market share. The more cake do to encourage people to use its software the more locked in they will get to the product. Look on every sale as a bonus they wouldn't have had otherwise.

www.thehadroncollider.co.uk
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