Abbey Road TG Mastering Chain consistently crashing Cakewalk

Hello all. I've just been trying to use this plug-in from Wave today and it keeps cause a fatal error - unhandled exception. Anyone experiencing this. I've reproduced it several times on both bus and track, current project and new without other plugins. 
 
Thanks

Hi Fabio,
I had similar problems with my Sonar Platinum Manchester edition, last one lifetime released. Also AR TG Mastering would only work on left channel. I finally downloaded the new version of Cakewalk by BandLab and seems to have solved most problems. I found I had to click on the mono/stereo button a couple of times to get it to work on both Left & Right channels. Install was painless. It used all the existing paths, except needed to copy my templates over to the new 'Cakewalk Core' directory. It found almost all my old CW Sonar (since Studio 8/2007) plugins & worked, did loose a couple though. Also there is an upgrade from Waves for TG AR Mastering if U haven't already done so.
 
There is a few other improvements in the BandLab version. So I'm retiring my Platinum version and going with the new free one by BandLab. Just a few days ago.
 
'The Outlet for Creative Bent Studio'  -  System: Win 10 Pro x64, i7Core 6700K OC'd  @4.7, 64Gb Ram @ 2133, 10-Tb storage (including 4-Tb USB3 backup) 4-Gb Video, Dual monitors 27" & 19", USB: Audio - Focusrite Scarlett 18i20, MIDI - MUTO Express 128, 10 USB MIDI inputs devices; highlights - Oxygen 88, Alexis Wireless Keytar, Maschine Micro II, Novation Compact 49SL, 3 - 61 key, 25 key, Korg padKontrol, Akai MPD18,  & real Roland SH-201 Synth, 10 monitor speakers, wired & wireless headphones, 6 mic's (1 wireless)
Software: Sonar 10 year Collection, Rapture Pro (9,000+ sound bank), Zeta 2, NI Komplete 10 Ult plus many additional Kontakt 5 & Reaktor 5 modules, AAS Modelling Collection I&II, BFD 3 (2,000 kit pieces), Sampletank 3 (23,000+ sound bank), many others. Effects (over 750): Waves; Horizon with 50+ others, Nomad; Studio III + Magma, IK; Amplitude 4 Deluxe + most collections, T-Racks-5 Deluxe, too many others to name.
 
Mixing, Mastering, & Production
 
WiLLi & the MusicMachine
 

Waves has had a few issues with TG Mastering chain initial release.They have released updates. Check for Waves updates. I believe they have many of the bugs worked out now. 
 

oops, spoke too soon...loaded the project from yesterday that it was working okay on and Cakewalk gave me the unhandled error message and crashed. :-(

Then why does the TG mastering plug work fine in Splat for me?

Its something on your computer...a driver or a poor chipset somewhere would be my guess or depending on ram...a caching problem. A decent mid-range gaming laptop is all you need for audio these days...these types of machines tend have reasonable chipsets as well.

Just my 2 cents :).

Okay, it appears I need some specific troubleshooting support - Waves reckons the plugin is not support on Sonar but I told them I'm using Cakewalk, which is supported, so i hope they correctly read my email this time. Anyway, I've sent several crash reports to Cakewalk and selected 'be notified' but have not heard anything back...they seem to have gone through as opposed to the old Sonar send files which always seemed to have some connection problem.
 
So...to cut to the chase, how do I now get tech support for Cakewalk? 

Just an update. The plug-in is again working. I did the latest Windows update but I think it was updating my video card drivers that did the trick. It's strange that it's the only Wave's plugin to be affected like this but I guess you get that. Thanks to those who responded. :-)
 
PS. After filling out the Cakewalk Support form, I was contract in a couple of days, which is a great support time-line turnaround. Kudos!