Annoying Process to Get Sonar to see Presonus Faderport

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Mosvalve
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2016/06/25 10:14:18 (permalink)

Annoying Process to Get Sonar to see Presonus Faderport

I just got my Faderport yesterday. I setup the fader port using AZController. Got it working using steps provided (I may need a little more help with setup for specific things)but the Faderport is not seen by Sonar everytime I load a project. I try opening up different project to see if one will see the Faderport and it will eventually see it at it's own will but I'm not going to go through a stupid process like this every time.
All the settings are right in Devices and Control surface and in Preferences(Key Touch and Channel Aftertouch is checked) I don't think I missed something.
The AZController says Active and I run the “regsvr32 FaderPort.dll” which passed. USB and power are plugged in.
I found that in order for Sonar to see the Faderport on opening a project I have to open up a project in Studio One first, close that and the Sonar will see it in every project I open. That's pretty funny and another process I'm not willing to do. I'm guessing since it works flawlessly in studio One which is expected it must do something to enable Sonar to see it.
I can't figure out why Sonar won't see the Faderport everytime I load a projec. any thoughts?

BobV 
 
 
 
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    azslow3
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 10:59:23 (permalink)
    Unfortunately, I do not have the Faderport. And there is no documentation how to work with it. I have created the preset for AZ Controller in cooperation with another user which had it. And it can happened something more should be done.
     
    In other words, you problem is most probably not Sonar related, but my AZ Controller / Faderport mode related.
    But lets check step by step:
    1) when Sonar "does not see it", in the Sonar Preferences/MIDI, do you still see enabled Faderport MIDI ports?
    2) you have registered FaderPort.dll, but it should not be used in parallel with AZ Controller. Open Sonar Preferences/Control Surfaces and check that you have either AZ Controller of Faderport, but not both
    3) Faderport has different modes. If you use several DAWs, it is possible they are switching the mode (for already mentioned reason, I do not know how to do this from AZ Controller). To switch manually, press "Stop" and keep it pressed till "output"/"undo" start flashing (then documentation is unclear how the mode is indicated by these LEDs). Then press "OUTPUT" for one mode or "UNDO" for another. I do not know which mode you need, please try both.
     
    I guess Studio One is switching Faderport into "correct" (for itself and AZ Controller) mode, that is why it always works afterwards.

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    #2
    Bajan Blue
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 11:06:35 (permalink)
    Just a thought - do you have the USB for your faderport directly onto your motherboard? I don't have a faderport but I do have a number of Tranzports - the Tranzports do not like working through hubs etc 
    Nigel
     

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    #3
    Mosvalve
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 11:51:10 (permalink)
    Bajan Blue
    Just a thought - do you have the USB for your faderport directly onto your motherboard? I don't have a faderport but I do have a number of Tranzports - the Tranzports do not like working through hubs etc 
    Nigel
     


    I'm not using a USB hub

    BobV 
     
     
     
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    #4
    Mosvalve
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 11:55:38 (permalink)
    azslow3
    Unfortunately, I do not have the Faderport. And there is no documentation how to work with it. I have created the preset for AZ Controller in cooperation with another user which had it. And it can happened something more should be done.
     
    In other words, you problem is most probably not Sonar related, but my AZ Controller / Faderport mode related.
    But lets check step by step:
    1) when Sonar "does not see it", in the Sonar Preferences/MIDI, do you still see enabled Faderport MIDI ports?
    2) you have registered FaderPort.dll, but it should not be used in parallel with AZ Controller. Open Sonar Preferences/Control Surfaces and check that you have either AZ Controller of Faderport, but not both
    3) Faderport has different modes. If you use several DAWs, it is possible they are switching the mode (for already mentioned reason, I do not know how to do this from AZ Controller). To switch manually, press "Stop" and keep it pressed till "output"/"undo" start flashing (then documentation is unclear how the mode is indicated by these LEDs). Then press "OUTPUT" for one mode or "UNDO" for another. I do not know which mode you need, please try both.
     
    I guess Studio One is switching Faderport into "correct" (for itself and AZ Controller) mode, that is why it always works afterwards.


    1. Yes
    2. Only AZController
    3. I mainly use Sonar so I don't normally open Studio One first. I opened Studio One just to make sure the Faderport was working but I'll get back to you after trying the mode switching.

    BobV 
     
     
     
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    #5
    BobF
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 12:49:09 (permalink)
    I can't help beyond offering encouragement.  The FaderPort/AZ Controller combo has been rock solid for me in Sonar.  It also works quite well in Reaper (I use a user contrib controller there too).  Switching back/forth is no problem.
     
    Hopefully you'll get it figured out and have the same great experience.  Hang in there - it's worth it.

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    #6
    gustabo
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 16:34:24 (permalink)
    Do you have USB Power Management turned off?


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    #7
    bapu
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 18:55:23 (permalink)
    The only support I can provide is that my faderport works solidly *without* the AZController.
     
    It works in Reaper, Mixbus 3/32C and of course Studio One Pro 3 no matter which one I open in any order.
     
    IIRC on my system I had to go one rev lower on the then current driver.
    #8
    mettelus
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 19:27:37 (permalink)
    bapu
    It works in Reaper, Mixbus 3/32C and of course Studio One Pro 3 no matter which one I open in any order.
     


    But... does it work in SONAR?

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    #9
    bapu
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 19:41:21 (permalink)
    mettelus
    bapu
    It works in Reaper, Mixbus 3/32C and of course Studio One Pro 3 no matter which one I open in any order.
     


    But... does it work in SONAR?

    Yup, it do.
    #10
    davec69
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 19:42:53 (permalink)
    +1   If USB Power management is powering down the Faderport, it could be causing the problem.
     
    Go into "Device Manager" in the control panel and click the "Universal Serial Bus Controller" tab to open.  Double click each device in the list, to see if they have the "Power Management" tab.  If they do, make sure the "Allow the computer to turn off this device to save power" box is not checked.
     

     
    Also check control panel "Power  Options".  First to see what Power Plan you are using, then secondly to go into advanced settings for the plan and check each setting in the list.
     

     
     
     
    gustabo
    Do you have USB Power Management turned off?





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    #11
    Mosvalve
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 20:21:52 (permalink)
    gustabo
    Do you have USB Power Management turned off?


    No but I changed it to off, can't hurt.

    BobV 
     
     
     
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    #12
    Mosvalve
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/25 20:26:32 (permalink)
    bapu
    The only support I can provide is that my faderport works solidly *without* the AZController.
     
    It works in Reaper, Mixbus 3/32C and of course Studio One Pro 3 no matter which one I open in any order.
     
    IIRC on my system I had to go one rev lower on the then current driver.


    I changed to the Presonus Controller and so far Sonar see's it every time, every project. After changing it I shut down my system and restarted just to be certain any settings were cleared out. Hopefully I'll have no issues now. I don't know how to set it up to use with plugins though. Do you use it to control plugins?

    BobV 
     
     
     
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    #13
    Mosvalve
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/26 13:09:35 (permalink)
    So far so good since changing to the Presonus Controller. What is the advantage with the AZ Controller?

    BobV 
     
     
     
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    #14
    azslow3
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/26 13:23:05 (permalink)
    Mosvalve
    So far so good since changing to the Presonus Controller. What is the advantage with the AZ Controller?

    Pro:
    + it does more out of the box
    + it can be modified to do what you want
    + you have "no name", but quick and existing support
    Cons:
    - if there are problems, some cooperation is required

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    #15
    mettelus
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/26 14:38:59 (permalink)
    azslow3
     
    Pro:
    [...]
    + you have "no name", but quick and existing support
    [...]




    I always get a chuckle reading these hidden comments... quick translation "Alexey, get him while he is still here!"

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    #16
    patm300e
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/27 14:09:55 (permalink)
    Mine seems to work with both, but the motorized fader does not move.  Any magic required to get this to work?
     

    SPLAT on a Home built i3 16 GB RAM 64-bit Windows 10 Home Premium 120GB SSD (OS) 2TB Data Drive.  Behringer XR-18 USB 2.0 Interface. FaderPort control.
    #17
    azslow3
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/27 14:30:20 (permalink)
    mettelus
    azslow3
    Pro:
    [...]
    + you have "no name", but quick and existing support
    [...]

    I always get a chuckle reading these hidden comments... quick translation "Alexey, get him while he is still here!"

    Nothing hidden, in direct comparison with original plug-in, "Alexey" does not sound as convincing as "Presonus", but there are more chances that I fix/change something.
     
    patm300e
    Mine seems to work with both, but the motorized fader does not move.  Any magic required to get this to work?

    That is bad.... Only one check: in the AZController, go to the Overview tab and in the Current Software State select "Fader touched". Touch the fader for a while then move your hand away from the device. Do you see that line is changing from (No) to (Yes) then again to (No) ? If that indication follows your operations, "Motor" (in the same list) is "On" and LEDs on buttons are working correctly, sorry to say but your Fader is broken...

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    #18
    tenfoot
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/27 22:48:24 (permalink)
    patm300e
    Mine seems to work with both, but the motorized fader does not move.  Any magic required to get this to work?
     


    You may have already done so, but make sure you have enabled key aftertouch and channel aftertouch in Sonar. Go to preferences>midi>payback and recording. The motorised fader also only works with the power adapter attached.

    Bruce.
     
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    #19
    Mistergreen
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/29 11:11:56 (permalink)
    BobF
    I can't help beyond offering encouragement.  The FaderPort/AZ Controller combo has been rock solid for me in Sonar.  It also works quite well in Reaper (I use a user contrib controller there too).  Switching back/forth is no problem.
     
    Hopefully you'll get it figured out and have the same great experience.  Hang in there - it's worth it.




    Same here. I just recently picked up a Faderport and love it with SPLAT.

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    #20
    Adji
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/30 06:08:06 (permalink)
    Hi man,
    This post reminded me I had a Presonsus Faderport so I dug it out.
    I'm using Windows 8.1 and Sonar Professional.
    I do not know what AZ Controller is so I'm not using it.
    It took me about 45 mins to get Faderport working reliably and consistently, after I followed this process it worked great:
    http://support.presonus.c...ion-for-Cakewalk-Sonar
     
    The only thing that is not working is the PLAY Button and the pan pot is glitchy (though I think that might be damage to the unit itself)
    post edited by Adji - 2016/06/30 06:29:29

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    #21
    Leadfoot
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/06/30 08:03:01 (permalink)
    patm300e
    Mine seems to work with both, but the motorized fader does not move.  Any magic required to get this to work?
     

    Hi Pat. Dumb question but, are you sure you have the AC power cord plugged in? The fader won't move without AC power. Try plugging it in to a different outlet. Also, go into preferences and make sure you have key aftertouch and channel aftertouch both enabled.
    #22
    nostradamust
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/07/03 03:08:54 (permalink)
    I just got the FaderPort and installed according to PreSonus instructions and it's working great except the pan pot is glitchy.
    Is it a typical problem for the pan values to jump around radically, or is it a bad encoder as Adji suggested?
    TIA

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    #23
    sky44220
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/07/03 08:45:06 (permalink)
    I have the faderport running perfectly with Sonar Platinum. I have downloaded and installed the latest faderport drivers from the Presonus web site (http://www.presonus.com/p...s/FaderPort/downloads) . Did you u copy the faderport.dll file (included in the installation disk supply with the unit) in the Cakewalk Shared Surfaces folder ?

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    #24
    nostradamust
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/07/03 17:44:31 (permalink)
     
    Sky44220
    Yes, I downloaded latest driver and copied dll to Sonar's shared folder. 
    Everything is working perfectly except the pan pot, which works, but jumps around in values instead of smoothly changing pan values. It's almost as if the pan pot encoder isn't working correctly, but I see others have had this issue, is it possible that so many people have units with a bad pan pot?

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    #25
    SuperG
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/07/03 17:46:42 (permalink)
    nostradamust
    I just got the FaderPort and installed according to PreSonus instructions and it's working great except the pan pot is glitchy.
    Is it a typical problem for the pan values to jump around radically, or is it a bad encoder as Adji suggested?
    TIA




     
    It's a definitely a design flaw - there's more than a few of us that has had a Faderport with glitchy pan pots. Send it back!
     

    laudem Deo
    #26
    SMcNamara
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/09/25 20:40:43 (permalink)
    I followed the directions, have the DLL file in the right place and the Faderport lights up in the right places (e.g., play, loop, record) when I use my computer keyboard to stop, play, etc.  But I cannot get Sonar to recognize the Faderport to initiate these or any items except Volume and pan.  
     
    Any thoughts?
     
    Thanks, 
     
    steve

    Sonar Platinum | Windows 10 64-bit | 8 cores | 16GB Ram | Focusrite Scarlett 2nd generation 18i20 interface | too many guitars, way too much software  | Presonus Eris 8 Monitors (thinking about a Presonus T8 sub!) 
    #27
    patm300e
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/09/28 08:48:43 (permalink)
    bapu
    The only support I can provide is that my faderport works solidly *without* the AZController.
     It works in Reaper, Mixbus 3/32C and of course Studio One Pro 3 no matter which one I open in any order.
     IIRC on my system I had to go one rev lower on the then current driver.

     
    +1 here without AZController.  It always just "sees" it.

    SPLAT on a Home built i3 16 GB RAM 64-bit Windows 10 Home Premium 120GB SSD (OS) 2TB Data Drive.  Behringer XR-18 USB 2.0 Interface. FaderPort control.
    #28
    BobF
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/09/28 21:21:44 (permalink)
    Make sure you have aftertouch enabled

    Bob  --
    Angels are crying because truth has died ...
    Illegitimi non carborundum
    --
    Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64
    Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s 
    Waves Gold/IKM Max/Nomad Factory IS3/K11U

    #29
    SMcNamara
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    Re: Annoying Process to Get Sonar to see Presonus Faderprot 2016/09/29 01:06:22 (permalink)
    BobF
    Make sure you have aftertouch enabled



    Don't know if this was directed to my post but I'll try this next time I'm in the studio.  Thanks for posting the suggestion, whomever it is for.  

    Sonar Platinum | Windows 10 64-bit | 8 cores | 16GB Ram | Focusrite Scarlett 2nd generation 18i20 interface | too many guitars, way too much software  | Presonus Eris 8 Monitors (thinking about a Presonus T8 sub!) 
    #30
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