Answered[Answered]X3 not loading all synth outputs

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samhayman
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2013/10/02 09:37:11 (permalink)

[Answered]X3 not loading all synth outputs

Hey guys,
 
Maybe you can help me... I tried loading Aria (Garritan) and X3 is not loading synth outputs except "1/2". Aria has 32 outputs!
 
If I go into - Plugin Manager -> Plugin Properties -> Details... Sonar sees that it has 32 outputs but when I actually load the synth, only "1/2" loads.
 
If I load an older project from X2, I get an "N/A" in red, right where the output number should be.
 
X2 still recognizes all outputs.
Yes, I selected "All Synth Output:Stereo" and even tried 'mono' just in case.
I have Aria's latest version.
 
If you know what might be the problem, I could really use some help.
 
Thanks a lot!
Sam
post edited by Dan Gonzalez [Cakewalk] - 2013/10/02 15:30:37
#1
Lance Riley [Cakewalk]
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Re: X3 not loading all synth outputs 2013/10/02 12:41:04 (permalink)
I suggest doing a reset and rescan of all plug-ins through the VST section in Preferences. Once you've done that can you test it in a new project? I just gave Session Drummer 3 a try using All Synth Outputs and didn't have any issues setting different drums to the different outputs. The insert synth dialog may not be set by default the same as you had it in X2 FYI or if you unchecked "Ask This Every Time" You may not see the insert options. You can access those options again by navigating to the Synth Rack and clicking the 3rd button from the left "Insert Synth Options" Make sure all the necessary boxes are checked for using multi outs.
 
 

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#2
samhayman
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Re: X3 not loading all synth outputs 2013/10/02 13:02:04 (permalink)
Hi Lance,
 
Thanks for your input! Unfortunately though, I have "Ask Every Time" ticked. And X3 is set to background VST scan. But I did a manual scan from the plugins menu just to be sure. Nothing worked so far.
 
What's weird is that I have both X2 and X3 installed and the X3 installation was a breeze - all plugins and settings are there. It's just ARIA that's acting funny in this way.

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swamptooth
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Re: X3 not loading all synth outputs 2013/10/02 13:51:26 (permalink)
what lance said, and here's a screenshot. you also need to load "aria player (multi)" which is the multi output aria player.  the normal aria player vst only has 2 outputs enabled. 
 


 
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#4
samhayman
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Re: X3 not loading all synth outputs 2013/10/02 14:12:31 (permalink)
Yep that's the only Aria selection I have in my custom list - the Multi one. The other one I never use it since I always load multiple instruments, each to its own output.
 
And I have the same exact selection as you have in the screenshot (+ "Ask Every Time").
 
If I load Aria Multi in X2 - same settings, same everything as X3 - all outputs load as per normal. It's only in X3 that I only get the first 2 main outs that's why I'm baffled.
 
Also, X3 is taking the same dll file that X2 is using (C:\user\program files\cakewalk\vstplugins\garritan\ARIA Mutli_x64.dll)
 
As I said in the OP, going into - Plugin Manager -> Plugin Properties -> Details... - X3 'sees' that Aria Multi has 32 outputs. But if I load the synth, I only get one synth track and one MIDI track. In the Aria Multi instance itself, the out channels (3/4, 5/6, etc...) in the dropdown menu are all grayed out - except of course "1/2".
 
I apologise if I was unclear and I hope this clarifies a bit.
 
Thank you for your input :)

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Noel Borthwick [Cakewalk]
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Re: X3 not loading all synth outputs 2013/10/02 14:47:49 (permalink) ☼ Best Answerby samhayman 2013/10/02 14:58:39
I investigated this. Unfortunately this is a bug in the Garritan ARIA player. I verified that the ARIA player apparently keys off the product name string (via audioMasterGetProductString) to do something specific for SONAR. This results in a failure when we try to get the synth output names from the plugin via effGetOutputProperties. 
In X3 the product string is the actual product name (e.g. SONAR X3 Producer) which is why the plugin runs into this issue.
Checking product strings is very error prone since the product string could change at any time and even between different flavors of the product (essential, studio, etc). 
 
The fix for this will have to come from Garritan. I'll contact them about this issue.

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swamptooth
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Re: X3 not loading all synth outputs 2013/10/02 14:55:36 (permalink)
y'know i should have checked before i posted.  this is happening here as well. :/  i'll take a closer look.  
edit - oops noel, didn't see that post. good find. 

 
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samhayman
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Re: X3 not loading all synth outputs 2013/10/02 14:57:08 (permalink)
Thank you Noel! That is extremely kind of you.
 
I guess all one needs to do at this point, is wait for an update from Garritan then.
 
Thanks again! :)

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MarioD
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Re: X3 not loading all synth outputs 2013/10/02 15:05:29 (permalink)
This is the kind of rapid official Cakewalk input that will take Sonar over the top IMO.
 
Now I know what to expect when I get X3a as I have Aria also.

Thanx Noel!

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Noel Borthwick [Cakewalk]
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Re: X3 not loading all synth outputs 2013/10/02 15:06:41 (permalink)
I'll try and add a workaround to SONAR so that at least it creates the outputs for a future update. The naming will be incorrect but at least you will get an output.

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swamptooth
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Re: X3 not loading all synth outputs 2013/10/02 15:16:01 (permalink)
hey noel, 
 
just a heads up, but even with "enable midi output" unchecked on the insert synth options aria player is loading consistently with midi output enabled.  curious.
 
 

 
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#11
samhayman
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Re: X3 not loading all synth outputs 2013/10/02 15:28:54 (permalink)
swamptooth
hey noel, 
 
just a heads up, but even with "enable midi output" unchecked on the insert synth options aria player is loading consistently with midi output enabled.  curious.
 
 


Interesting. I tried inserting Aria with "enabled midi output" checked and unchecked. Neither worked for me. But will check again tomorrow.

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kelvins
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Re: X3 not loading all synth outputs 2013/10/25 04:40:10 (permalink) ☄ Helpfulby samhayman 2013/10/25 09:14:11
For your info on the Garritan Aria Player VST Multi not loading all outputs in Sonar X3 Producer:
 
I have reported this issue to Garritan product support on Oct 17, and have been working with their customer support person (Jonathon) since then. I quoted to him Noel's response above regarding "audioMasterGetProductString". It seems that Jonathon was not aware of this issue. After providing him with various information and some screen shots showing the other output channels grayed out in the Aria player, yesterday Jonathon said that he will do his best to report this as a bug to the development team.
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wizard71
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Re: X3 not loading all synth outputs 2013/10/25 08:31:27 (permalink)
kelvins
For your info on the Garritan Aria Player VST Multi not loading all outputs in Sonar X3 Producer:

I have reported this issue to Garritan product support on Oct 17, and have been working with their customer support person (Jonathon) since then. I quoted to him Noel's response above regarding "audioMasterGetProductString". It seems that Jonathon was not aware of this issue. After providing him with various information and some screen shots showing the other output channels grayed out in the Aria player, yesterday Jonathon said that he will do his best to report this as a bug to the development team.


Thanks. Hopefully will be sorted in the near future.

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kelvins
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Re: X3 not loading all synth outputs 2013/10/25 22:05:15 (permalink)
I received a response from Jonathon at Garritan/MakeMusic Customer Support today saying that they are working with Cakewalk to try to get a fix.
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xxrich
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Re: X3 not loading all synth outputs 2014/01/02 20:01:14 (permalink)
Folks seem to be happy with this response but I'm not.  Just upgraded from X2 to X3, but I'll be sticking to X2 until this is fixed.  ...Always worked before from version to version.  Likely other things won't work as well and I've already wasted time on this one.  A warning should be in the release notes.
 

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kelvins
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Re: X3 not loading all synth outputs 2014/01/02 21:36:08 (permalink)
Hi, this was fixed for me in Sonar X3d 64 bit, with Aria Player 1.62. I now get all the Aria Player outputs generated when inserting the synth and specifying all synth outs.
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mudgel
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Re: X3 not loading all synth outputs 2014/01/03 05:02:04 (permalink)
xxrich
Folks seem to be happy with this response but I'm not.  Just upgraded from X2 to X3, but I'll be sticking to X2 until this is fixed.  ...Always worked before from version to version.  Likely other things won't work as well and I've already wasted time on this one.  A warning should be in the release notes.
 


Feel free to update to X3 now even though it was waiting on a fix from Garritan.

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