Anyone else having (or had, previously) download issues using Command Centre?

I keep getting a "Sorry, a problem occurred. If this problem persists, please contact Cakewalk Technical support" message when trying to download the Artist and Platinum Instrument Collection through Command Center. I was having an issue updating Sonar before with a "corrupt file" message when downloading the update, but found out I had to delete the older download file in the Command Center/Setting/Download Path folder and then try updating again. There are no files in that folder now so the "Sorry" message seems to be another issue that I can't figure out. Hoping it's something easy. Any help or direction would be great.

Hi Peter.
 
I've never had a single problem with the Command Center.
 
If I were you, I'd download the CC again and run it "As Administrator"
 
Then use it to download your registered products.

In the past, I have had antivirus software corrupt files being downloaded.  My workaround at the time was to suspend the antivirus software until the downloads were completed, and then I would scan the download files with my antivirus.  For ME, that sped things up, and also I stopped having download file corruption.
 
Bob Bone

Had one the other day in fact...said CC needed updating...ok..it closed down, and took a few, then restarted back up...I went to get updates for, and the free plug Ca 2a....but when i selected first to updating Platinum, First thing...a crash occured with a message...yah baby I love to crash my systems...But, when that window was closed...and I restarted the cc...it got done...I hope correctly? as it said was installed..then I installed Professional updates also, then the pluging, and lastly, XLN latest, onto the new machines...and went into Sonar to play with midi and XLN 2...Not a good experience!
 
So...I think wiping out all...and starting over...and over...and over...because something is screwing it all up now!
 
And I do not want to reg edit..or screw with tweaks, or services...and loose more hair...
 
So turn it off, and play some music...and remember to repeat these words, I have a brain, and good memory banks in that I am human made better than any machine.....works fine for me...and 8 track tape reel to reel.. is starting to look good again, just to capture the tune!

I have, and I am using a USB wireless dongle for my connection.  I WAS using the Netgear (model unremembered) and got this problem a LOT, mostly needing to resort to manually downloading the files and installing them myself.  However, that dongle recently died completely and I replaced it with a Netgear A6100 which so far seems to work flawlessly on the few updates I have done so far. Time will tell I guess, but it seems to me that this must have been the issue.  However, it is ALSO worth noting that Cakewalk Command Center is the ONLY place I ever had any download issues -- must be a very touchy piece of software.