Anyone ever had a problem with Kazrog products crashing Sonar?

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matt fresha
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2016/04/17 16:43:10 (permalink)

Anyone ever had a problem with Kazrog products crashing Sonar?

This has been a pretty consistent problem with Kazrog products. Recabinet 4 crashed Sonar (any version) when adding any VSTs or tracks to the project (and times when pressing play). Now, the very same thing is happening with the new Thermionik 5 amps (all of them) and Recabinet 5. I'm wondering if it's something on my system or in the project causing this because I haven't seen this reported in a lot of places.

I've reported this to Kazrog, and it seems like the developer thinks it gets fixed in updates, but it never does. The Thermionik amps are in all of my projects in another DAW without issue but in Sonar, they all crash to the point that they're unusable in Sonar.

Has anyone else experienced this? I want to help Kazrog get to the bottom of this problem so I'm wondering if there's any way to anyone can look at the dump file that's created?
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    Jeff M.
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    Re: Anyone ever had a problem with Kazrog products crashing Sonar? 2016/04/17 18:09:03 (permalink)
    I'm seeing an issue when using KClip.
    KClip on the Master bus works fine, does what it's supposed to do.
     
    However, when KClip is active, double clicking any clip on any track in the project (to get to Loop Construction) will cause Sonar to crash.
    Bypass KClip, and double clicking any clip opens up the Loop Construction just fine - no issues.    
    Activate KClip, click on same clip (or any clip) = crash.
     
    I have to contact Kazrog to log the issue with them.

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    scook
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    Re: Anyone ever had a problem with Kazrog products crashing Sonar? 2016/04/17 18:29:07 (permalink)
    Vern C
     I want to help Kazrog get to the bottom of this problem so I'm wondering if there's any way to anyone can look at the dump file that's created?


    Open a Problem Report with Cakewalk and send them the dumps. I believe they are the only ones that can help you with the dump files.
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    matt fresha
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    Re: Anyone ever had a problem with Kazrog products crashing Sonar? 2016/04/18 23:10:03 (permalink)
    I have opened a problem report, including a sample project and several of the dump files. All of the crashes are referencing the same exact exception code. Hopefully we can get to the bottom of this.
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    The Grim
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    Re: Anyone ever had a problem with Kazrog products crashing Sonar? 2016/04/19 02:38:51 (permalink)
    I do not and have not had any problems using recabinet 4 or recabinet 5 or any of the thermionik 5 amps in sonar, I have all the amps. this is on sonar platinum manchester release and previous. sonar is not my main daw, and have had no issues with racabinet 4 or 5 or any thermionik amps on my main daws either. have used kclip only a few times and can not recall any problems.
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