Anyone having any trouble with Kontakt and X1 x64?

Hi everyone,
 
I posted a few messages here and there on the forum about my problems with track templates and X1. I've sort of narrowed a few things down which I'll explain, but also wanted to know if any of you can reproduce any of this? Before I get to the "how to repro" part, let me tell you what the issue was, is and what I've done to remedy for now.
 
My old track templates for drums using Kontakt, or any module that uses Kontakt, would not load up in X1 at all. The templates were made in 8.5 and once they were brought into X1 32 bit, they would just totally shut down Sonar showing me my desktop. This happened religiously every time. The same template used in X1 x64, and it would just sit there with the little circle spinning on my cursor like the old Windows hourglass. However, if I brought this track template in without any other tracks recorded, and it was the first thing I brought in, it would load up and work every time in X1 32. ba midi had posted a thread talking about re-creating track templates which made me want to try this.
 
So I re-created this drum template and brought it into X1 32 with the project already started. Remember, before I couldn't do this...the template needed to be the first thing brought in before any other tracks or plugs were brought in. So this time, I bring in this template with recorded tracks and plugs, and it works fine. Save it, it saves, close program, reopen, all is well. So it appears I needed to create a new track template (mind you, this is an instrument track template, not a project template) in order for X1 to see it without any problems.
 
So I go to try this same thing in X1 x64. It will not even load up. I get the little circle thing spinning on my cursor, and nothing happens. I have to close out of Sonar. It doesn't matter if I try to bring this in before a project has started or after, it just will not load up anything in 64. I have the latest Kontakt update, my .dll's are all in the right places and I've checked everything I can possible check. Now...here's where it gets weird.
 
I decided to recreate the template in X1 x64 instead of trying to bring it in as a track template.. So I did it the normal way...go to synth rack, tell it to bring in Kontakt 16 out, tell it to give me all mono tracks, it brings it in, I get my tracks, I load up some drum sounds in Kontakt and everything is as it should be. It works perfectly....until I try to save the project. I get the spinning circle just like I did when I tried to import this track template and it won't save the project.
 
So, to see what other trouble I could get into, I re-open 64, recreate the track template again. This time, I try to save just the template. I try to save, little circle again. I just can't make Kontakt work inside X1 64...when I do, I can't save it. Has anyone else experienced this? I'm not doing anything crazy in my drum template other than bringing in a UAD Transient Designer on my snare track. I even deleted that from the template and tried with no plugs and I still get the same thing, so it's not a plugin issue. I'm not doing anything wrong from what I can tell, and this just seems to be an X1 x64 issue. Anyone else? Thanks.

Hi Danni,
Just tried to repro here and couldn't.  I opened K4 (all mono outs) and loaded up Jet City Drums, saved the project, saved as a project template and saved as a track template.  All worked and all loaded up fine after.

Wish I could think of something to suggest trying, but I'm just not sure.  Yeah, not tremendously helpful....sorry.

Good luck
Dean

your problem doesn't sound like it's something that would be resolved by Kontakt updates, but just to be sure, which version of Kontakt do you have running?  4.2.2.something is the latest version.
 
just to clarify - I know in your OP you said you have the "latest updates" but I had a problem with the NI service center telling me that I had the latest updates as well for kontakt, but it was on 4.1, not 4.2. 

I take it you are using the 64 bit version of Kontakt?

I am using K4.2 in 64 and everything seems to be working great here.

The reason I asked Danny is that you mentioned something about a teleport server being stuck open and that sounds to me like a bitbridge issue if you where using 32 bit Kontakt.  Maybe you have 64 bit Kontakt installed but it's defaulting to the 32 bit one when you load it up.

No problems passing 5GB RAM with SONAR X1 x64 and Kontakt 4...
Sometimes loading patches in Kontakt 4 hold up... mouse lock...wait then load... no crashes just unstable experience.

If I load it in synth rack without using my template Freddie, I don't even get a hold up. It loads up fine, works fine. I just can't save...it's so weird.

Ok, so we know it's definitely a problem on my end in some way. If you guys were me having this issue, what would you try to do to remedy the problem? Any suggestions?

Incidentally, I've tried every softsynth I own in 64 and all of them work perfectly with instrument templates as well as saving. It's something about Kontakt for me and 64 bit X1. What it is, I don't have a clue. Thanks for your help everyone. If you happen to come up with any suggestions, I'll try anything. :)

Hi Danny,

save your old track templates using \file\save as...template, then open it \file\open\template or just double click the file. I hope it help! 

cae: that's exactly what I've done as stated in my earlier posts. It won't let me save the template in X1 or save the project.

Jim: thanks, much appreciated.

Jim Roseberry

template and brought it into X1 32 with the project already started

 
Hi Danny,
 
I was able to do the following without issue:
 
Opened Sonar x64
Loaded an empty project
Added Kontakt x64 v4.2.2 (16 output version) via Synth Rack (created 16 mono outs)
Loaded Abbey Road 60s drums
Selected all 16 channels and right-clicked and saved as a Track-Template
Closed the project
Opened an existing Sonar project
Right-clicked and loaded the above Track Template (loaded without problem)
Saved the Sonar project - including the added Track Template (saved without problem)
Closed this newly saved Sonar project.
Opened the Sonar project (opened without problems)
 

Hi Jim, and thanks for that. Much appreciated. All the stuff you mentioned there is exactly what I CAN'T do here. The past few update versions of Kontakt have been weird for me. Each time I have tried to update, it would go through the motions and try to uninstall the previous version on it's own with the install. Each time, I'd get a warning message that said "unable to uninstall the previous version you must uninstall manually and install using Kontakt exe.msi". None of the installs from them are labeled .msi. This has happened to me at least 3 times. When I went to uinstall from control panel, I kept getting "an unknown error has occurred."
 
I did some reading on their site and they recommend this Windows removal tool from Microsoft. I grabbed that, it got it off my system. I then went into my registry and made sure anything with Kontakt 4 in it was removed. The Windows removal tool did a great job getting most of this stuff as the last time I had to remove Kontakt from my registry, it took me an hour.
 
Whatever this problem is, I don't know what more I can do about it. If you uninstall something, delete all folders and the registry to the best of your ability and it still gives you issues, what else could I try? I sent NI an email as well, but they just replied with an auto-responder that took over 2 months. By the time they responded, I figured out how to get the old version off my system.
 
So where would you start if you were having this problem? Thanks for trying things for me.

Thanks so much Jim. I'll try the Kontakt thing first and see how I make out with that. I'd really hate to uninstall Sonar as it seems to be fine for me other than this issue with 64. I only use Sonar 64 for intense synth type stuff as of now because this box you built me is just sick enough using 32 bit. :) Thanks for the offer and your help with this. I'll see how things go and try my best not to bother you. Thanks!

Ok just tried to save as a new template on a project already with isntruments effects ....crashola due to the lack of memeory 

on a blank project everything is fine , save the template :cool 
Loaded the template created in X1 : cool

For me it's kontakt not X1 ...definitly try anotha version ...kontakt is the only komplete 7 things that i don't update systematicaly ...i loose the oportunity to use last release , but i learned to be patient ;)