garygml
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Anyone know why the Roland Quad Capture is so unstable in Platinum
Does anybody have any idea why the Roland Quad Capture just does not seem to sit well in Platinum,,,it was not to bad with x3??????????????????
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JonD
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/26 10:21:19
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You might try an uninstall/reinstall of the Quad Capture drivers.
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tKx5050
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/26 10:59:38
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Check that it has the firmware update 1.04 and you're using driver version 1.5.2. Try the uninstall/reinstall quad drivers. The only time I had problems that fixed it. If you use Kontakt use service center to update since they just put out a fix for kontakt and the quad asio drivers. Good luck!
Steve Sonar Platinum, Quad-Capture, I7-3770, 32Gb
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garygml
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/26 13:09:08
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tried re installing drivers still same problem.....its doing my head in!!!!!!
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stratman70
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/26 14:56:37
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I know this is not an answer but I thought you would like to know-My Roland Octa capture works fine in Platinum.
Didn't have to d anything. Good luck-wish I could offer more of an answer.
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Fabio Rubato
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 04:54:19
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What sort of instability are you experiencing?
I have - and have had with X3e as well - on-going instability issues with the Quad and Plt. Initially after the Kontact 5 update, things were a whole lot worse and I could not work on any project in Plt, so I went back to X3, which has been reasonable stable for a few weeks. I've recently returned to Plt, and apart from some 'exits' from closing some projects only - and again Plt not finding the drivers on the system and having to unplug/repower the Quad - it's been an 'okay' experience...but I'm not holding my breath at this point.
I've contacted Roland Support on quite a few occasions, trying to get to the bottom of these issues with Sonar and the Quad, but to no avail...apart from some various ideas tried, nothing has changed. I'm reassured though from Roland that they have developed very 'robust' drivers...hmm. Nobody ever seems to take responsibility for crashes, stop workings, audio interface dropouts, poor 3rd party interaction with DAW blah blah. In the end, I develop work-arounds and/or let it go for while. Strangely, there are days when things seems to be going well and then I'm back to dealing with issues that just gets in the way of making music. Even sending an error report to Cakewalk following a Plt crash doesn't work here as well. Part 'n parcel!
I do enjoy while it lasts though.
Sonar: Platinum, (X3e) - x64 PC: Win10 Pro 64; Computer: Gigabyte Z68X-UD3R-B3; Intel i7, 2600k @ 4.2 (8 Cores); 16 GB Corsair Ram; Visual Card: Gigabyte GTX 580; Audio Interface: RME UFX; Monitors: Adam A77X, Sub8; Midi Controllers: Komplete Kontrol S88, Novation Bass Station 2; NI Maschine Mk 2; Other Hardware: Joe Meek Twin Q Dual Studio Channel; Mics: RODE NT2-A, ASTON Spirit Latest Song: Lay Down Before the War
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Beachboy
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 05:03:29
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I'm using Windows 8.1 64bit and have had no problems with my Roland Quad (fingers crossed) in X3e or Platinum.
Is it a Windows version Roland thing?
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wizard71
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 06:17:14
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I'm assuming the Wdm drivers haven't worked for you either then?
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Sidroe
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 09:05:16
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I use 2 Studio-Captures synced. They seem to be very similar to the Quads and I have not had one hiccup.
Sonar Platinum, Sonar X3e, Sonar X2a , Sonar X1 Expanded and 8.5.3 (32 and 64 bit), Windows 10 on a Toshiba P75-A7200 Laptop with i7 @ 2.4 quad and 8 gigs of RAM and secondary WD 1 Tb drive, Windows 10 desktop, Asus i5 @ 3.2 quad, 12 gigs RAM, 1 Tb drive, 1 500 gig drive, MOTU 24io, 2 Roland Studio Captures, Saffire 6 USB for laptop, Soundtracs Topaz Project 8 mixer, Alesis Monitor 2s, Event BAS 20/20s, Roland Micro-Monitor BA-8s, and 45 years worth of collecting FX, Mics, Amps, Guitars, and Keyboards!
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Anderton
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 09:48:53
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garygml
tried re installing drivers still same problem.....its doing my head in!!!!!!
Did you check that you have the latest firmware?
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mettelus
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 09:56:03
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Just in case the OP is specifically referring to Kontakt, I noticed the NI Service Center had an update posted last week (1/15/15) and the info for that patch specifically addressed a bug with the Roland Quad Capture.
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garygml
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 13:43:02
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whats firmware & where do i get it????
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mettelus
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 14:00:41
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☄ Helpfulby jbow 2015/01/27 16:11:56
http://www.rolandus.com/products/quad-capture/downloads/ The "QUAD-CAPTURE System Update Version 1.04" is the firmware update (the software which drives the box internally). If you do not have the "QUAD-CAPTURE USB Driver Ver. 1.5.2 for Windows 8/8.1/7/Vista/XP" installed, you will want to do that as well (uninstall the old version first per the instructions).
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jbow
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/27 16:10:05
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stratman70
I know this is not an answer but I thought you would like to know-My Roland Octa capture works fine in Platinum.
Didn't have to d anything. Good luck-wish I could offer more of an answer.
I'm glad to hear that!! J
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garygml
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/28 03:19:50
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What you will need to update your QUAD-CAPTURE QUAD-CAPTURE A personal computer which can run the following SMF players ("UpdSMF") o UpdSMF( DOWNLOAD: SMF Player for Windows )......says i need this file but on Roland website it wont let me download this file any ideas??????????
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BluerecordingStudios
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/28 03:31:54
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I am also using Quad Capture and it works fine. Sometimes it causes freeze when I have larger orchestral project opened. It seems that device is not very capable to run projects "on the edge" of computer resources (95% CPU usage, 25GB of RAM loaded). My Focusrite Pro 40 works much better for this purpose. And yes I have all the latest updates.
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metz
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Re: Anyone know why the Roland Quad Capture is so unstable in Platinum
2015/01/28 06:03:05
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Same here, using the Quad Capture without problems. I run the latest drivers+firmware+win8.1 64 bit and Platinum.
/M
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