Audio Drop outs in Sonar 7 Producer using Windows 7 (64-bit)

Make sure you're drivers are set to ASIO in the options menu.

Hello my friend,

Long waiting for you have I been.
Pop and clicks have you? Thinks the Win7 upgrade is the problem, do we? Is it the bits and the PCs (bits and the pieces) wonder you?
Schooled in the ways of the "Sonar" must you be, my Padawan. First, one must come to the end of oneself (or shortly after your next post)... only then, will the "Sonar" once again be with you.
One thing simple I ask of you first... does your problem be fixed yet? No point in wasting the Master's time on one who already knows the hidden secrets of the Sonar""!
 

Wow, what a psycho, eh!?
OK Guy, sorry for all the Sonar "Jedi Master" babble above, but I think I may have the answer to your problem and I was pretty impressed that I figured it out, so I just thought I'd give you a chance to do the same. I guess you could say I have been waiting for this moment for awhile... and am just wanting to bask in it a bit. :) How have you made out?

Is "hopefully"working yet?

Hi there...yoda:)
 
Tx for the reply - certainly the most entertaining and original I have received!
 
This is what I have done so far with mixed results:
 
1. Increased the playback buffer through the Options - Audio route. This worked at first and then the drop outs returned.
2. The drivers are in ASIO. I clicked on the Asio panel button at the bottom of the Options - Audio - General tab but it did not open. So, I opened my 410 firewire interface and increased the playback buffers there to 512. This certainly gave me more stability in my more complex project and at first, on my simple one. However, then the drop outs on the simple project returned.
3. I called Sonar to ask them what the problem might be giving them the history of the problem and my PC specs. We ran some tests and checks. The technician said that it could be one of 3 things: (a) A compatibilit issue i.e. upgrade to Sonar 8.5; (b) A VST issue - the problem may be due to Kontakt 4, FM8 or an interaction between the two (I will be testing this today by opening them in separate projects. Have reported the potential issue to Native Instruments) or (c) a Firewire issue. I don't think it is (c) because the company that created my PC for me tested it using the same firewire and they had no issues.
4. On occasion I have gotten the odd "Audio Stopped" message and the odd drop out in my more complex project (which , btw, is still pretty light in VSTs but is more complex relative to the lighter project).
5. I am not running the internet at the same time as working on a project, nor do I have antivirus enabled or a webcam active.
 
So here I am, slightly wiser but still a wee bit frustrated so please...enlighten me!
 
G
 

Make sure your video and audio aren't on the same IRQ.

G,
Go to control panel,system,hardware,device manager.
Select devices you want to check and right click and select properties.
I've never used Firewire, mines USB but others will probably chime in to help if I've not included something you need.
 
From what I've read my guess is there sharing the same one and that's not good. Will sure get audio dropouts.
Be sure your BIOS is updated.

If they are sharing- getting on different addresses can be a trick. Again, me not knowing about Firewire the first shot I'd take is relocating the video card to a differenct slot, hoping it'd get assigned a different IRQ.

At work but will try to keep tabs here. Good luck G.
 
Oh, if your interface uses a PCI(e) card, move it to a different slot if possible.(before moving your video card)

Great Yoda
 
How do I turn hyper threading-ma-bob in my Bioss (a much simpler question for a techie jedi in training like me)?
 
From your response I gathered that Sonar 8 would take care of these problems? If so, I do have a birthday round the corner so it may be time to do some extra chores around the house to make the wifey happy.
 
Peace
 
G

Thanks Obi-won
 
Appreciate all the help. Just to double check - when you say "go into Bios" on start up are you referring to when I start Sonar up or the PC? If either where do I find this?
 
Apologies for being a simpleton - I more like obi-dumb-kenobe when it comes to these things:)
 
G

Hey Guy,

Well... any luck? Did it work?

Glen