Audio Interface Madness

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MrMook
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2016/03/18 11:46:27 (permalink)

Audio Interface Madness

My UA 25-EX keeps vanishing in Platinum. There seems to be no rhyme or reason. It works then vanishes.
 
I re-installed the driver. No love.
 
In Preferences it does not show as an audio device yet it's there as a MIDI device.
 
I still have X3 on my DAW. The best part is that it shows and works on X3 but not in Platinum Nweburyport.
 
I'm stumped.
 
Still running Win 7 x64.
post edited by MrMook - 2016/03/18 12:20:33

Dave- 

SONAR Platinum

Intel i7 4790 360 GHz , 32 GB RAM, SR-22, UA-25EX, Win 7 x64, Too many Vsts and Effects.
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    JonD
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    Re: Audio Interface Madness 2016/03/18 16:40:01 (permalink)
    Just a shot in the dark...
     
    Being a bus-powered device, the UA-25EX lives and dies by the USB port it's connected to.  Maybe try a different port?
     
    (I don't know why X3 and Newbury would see the port differently, but you never know).

    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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    JonD
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    Re: Audio Interface Madness 2016/03/19 11:32:03 (permalink)
    Dave, I sent you a PM.

    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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    jpetersen
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    Re: Audio Interface Madness 2016/03/19 17:01:47 (permalink)
    I have the same setup and have no problems.
     
    Broken USB plug/cable/UA25-EX?
    #4
    annifarkle
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    Re: Audio Interface Madness 2016/03/19 19:42:43 (permalink)
    I just went thru this and even had Sweetwater trying to help me troubleshoot it, but answer came from a tech geek. Windows 10 power saving mode- "balanced" will randomly shut off USB ports if it thinks that too much power is being used. You must go into your Windows system settings and turn off the any power saving selected and tell Windows to stop butting in. I went thru awful weeks until this simple solution presented itself. I hope this helps and is also what's going on with your audio interface.

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