BACK to X1A .. NONE OF THE QUICKFIXES FIX !! UPDATE WORKING(kind of!!!)

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Ham N Egz
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2011/04/03 14:05:39 (permalink)

BACK to X1A .. NONE OF THE QUICKFIXES FIX !! UPDATE WORKING(kind of!!!)

UPDATE:  I reapplied X1A, X1B, and quickfix 246 but did NOT let Sonar personalize the settings.
I also applied the Microsoft FW800 fix for sp3 ,even thought I thought i had applied it previously   .
Latest Focusrite drivers,.SO I can now press play and the audio engine wont stop.In about 5 hours of playback the engine only stopped one time, and the only time that happens is when I rewind to zero.

So as of now its working
After suffering through the occasional crashes with X1B, the finality of it was the Bug where it would pop up a dialog box stating my audio card may not support the projects sample rate. Pressing play would pop up this dialog and the project would not play. If I open up driver preferences and un ticked 64 bit double precision it would play. BUT i could go back in and tick 64 bit double precision and it would STILL play.

These were projects created in X1 and 8.5.3 with no sample rate issues before the X1B patch
So I uninstalled x1  with the B patch and re-installed just X1 I am not applying the A patch just yet


UPDATE: CW tech support and I have exchanged emails, but it looks like its an issue with X1B and my audio system. I did some more testing and find the problem arises if I try playing a project when first opening it , OR if its open and I rewind to beginning . the audio  engine turns off for some reason . I found I can reset the audio engine button and I can stop and start the project OK , but if I rewind to the beginning the audio engine stops.

This occurred with X1B , and XIB and the quickfixes 244 and 245.

So I am at X1A and will stay there till there is a solution
post edited by musicman100 - 2011/04/24 11:01:08

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#1

34 Replies Related Threads

    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/03 14:35:18 (permalink)
    I'm getting that pop up box as well sometimes. Bizarrely the project is usually playing back perfectly when it happens. I click ok, acknowledging that X1 can't play the project because of the sample rate and carry on.

    It's only started since the b patch but it's very random. Sometimes the project stops completely and needs a click in the audio options or worse case a close & open. Once it's happened once in a project it doesn't seem to happen again. For me it's a (slightly amusing) annoyance.

    One thing I'm sure of is it is nothing to do with sample rates despite what it claims simply because all of my projects have been at 48 hz forever and my interface is more than capable of running that.
    #2
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/03 15:48:59 (permalink)
    @FBB you are spot on there with your observations.Same symptoms and results here.I do notice if I hit the play button, for example, three times, I get three pop up boxes!!

    I dont think its a sample rate issue either. I do believe its something cake did under the hood having to do with sample rate adaptation.

    It was just a slight work stoppage because for no rhyme or reason it happens.

    Perhaps X1C will fix this issue?

    Green Acres is the place to be
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    #3
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/06 20:46:46 (permalink)
    The hotfix did NOT fix the problem ...
    well I applied ALL the patched in hope the hot fix would correct the issue
    STILL get unable to open audio device .device may not support the current projects audio format or may be in use

    BACK TO X1

    Green Acres is the place to be
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    #4
    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 01:41:55 (permalink)
    That's not good news. I've only used the quickfix for one session so far. That was only about four hours which wouldn't always be long enough for me to see the problem anyway.

    The good news, for me at least is that I haven't seen it yet. Time will tell.
    #5
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 09:13:06 (permalink)
    @FBB oh out of the gate after applying the hotfix I was able to play the first project ok.
    The problems arose  after open subsequent projects, the error message started popping up.

    I could go into preferences, driver and change ANYTHING, hit apply, and the project would play.
    I am thinking its related to restarting the audio engine. Is there another way to restart the audio engine other than changing a setting?

    Green Acres is the place to be
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    #6
    WINYARDPRODUCTIONS
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 09:23:41 (permalink)
    Yep, same issus here.  Looking to Sonar 8.5 solution.
    #7
    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 10:03:01 (permalink)
    While it's a minor annoyance, the benefits of X1 far outway the inconvenience for me. Last time I looked at V8.5 I wondered where I was. I know it's each to their own but how anyone can prefer 8.x work flow or look is beyond me.
    #8
    Noel Borthwick [Cakewalk]
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/07 10:23:50 (permalink)
    Is this reproducable or intermittent? If its intermittent are you sure its not caused by having Windows share your audio device via system sounds? If you can repro this with only specific projects please indicate what audio interface you are using, the default sample rate set in SONAR and what the project settings are.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #9
    The Maillard Reaction
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 10:28:41 (permalink)
    FastBikerBoy


    Last time I looked at V8.5 I wondered where I was. I know it's each to their own but how anyone can prefer 8.x work flow or look is beyond me.
    :-)

    It just takes a few extra moments to learn. Then you should be good to go.

    :-)

    It comes with a great manual as well.

    :-)


    #10
    dlion16
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 10:28:42 (permalink)
    sonar is single-minded in the way it deals with drivers. my m-audio fw1814 as an example: most work i do in sonar is 44/16 or 44/24. i open sonar and all's good. 

    but, if i've been working with vegas (which uses 48/16 or 48/24) and then open sonar, i get that message. i then have to shut sonar, open the m-audio asio control panel, change from 48 to 44, the re-open sonar. doesn't matter 853 or x1.

    sonar has to be set to the same rate as your driver. could your driver be acting up?
    #11
    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 10:40:28 (permalink)
    mike_mccue


    FastBikerBoy


    Last time I looked at V8.5 I wondered where I was. I know it's each to their own but how anyone can prefer 8.x work flow or look is beyond me.
    :-)

    It just takes a few extra moments to learn. Then you should be good to go.

    :-)

    It comes with a great manual as well.

    :-)


    Why on earth should I learn anything or read a manual when I can come on here & post how crap it is?
    #12
    Noel Borthwick [Cakewalk]
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    Re:BACK to X1 .. not yet to 8.5.3 2011/04/07 12:33:52 (permalink)
    sonar has to be set to the same rate as your driver.

     
    This should no longer be required as of X1B. We've tested numerous devices and they all switch sample rates fine as long as the driver supports it.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #13
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/07 13:04:26 (permalink)
    Noel Borthwick [Cakewalk
    ]

    Is this reproducable or intermittent? If its intermittent are you sure its not caused by having Windows share your audio device via system sounds? If you can repro this with only specific projects please indicate what audio interface you are using, the default sample rate set in SONAR and what the project settings are.


      Definitely reproducible, Noel. I can open a project done in 8.5 or X1 and it pops up when I have the XiB patch applied.

    Sounds are disabled in control panel.


    This is happening with my Focusrite Liquid Saffire  56, the sample rate is 44.1K in Sonar (and the Saffire), at various latencies from 128 to 512, 24 bit depth. Playback only, haven't tried recording yet.
    \
    Once again ONLY with the X1B and/or hotfix applied. I have rolled back to X1A and the problem has dissapeared

    Green Acres is the place to be
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    #14
    Noel Borthwick [Cakewalk]
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/07 13:17:12 (permalink)
    Must be something specific to this device alone then. Does it happen with ALL projects? i.e. can you open a project with a single track and get this to happen. So the workaround is to reset the configuration by changing something in preferences?
    Does turning the engine on and off help?
     
    Please open a ticket with support as well as log this through the problem reporter with as much detail about your configuration as possible.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #15
    andychap
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/07 20:50:22 (permalink)
    It's not specific to a device because it happens to me with a Novation Xstation.  As above I get the same message but I have been saving and restarting X1 to get rid of it.

    It happens in different projects as soon as audio is introduced in any way whether it is recorded or being played through a soft synth.


    Andy

    Phenom IIx4 965 3.4Ghz & 8Gb RAM
    Win 7x64 bit,Sonar X1B, Komplete 5
    Xstation, A&H ZED10, Roland E09

    #16
    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/08 05:26:49 (permalink)
    Just a quick update from me.........

    I've been working on several projects since installing quickfix 244 and this issue seems to have been fixed for me. I've tried old projects and new projects and normally I would have seen the pop up by now.

    Most of the time I didn't actually have to do anything to get playback though, some of the time the project would still be playing back while the pop up telling me Sonar couldn't open my audio interface was there, so it may be a slight different issue to others.

    Hope you get it sorted.

    **I of course reserve the right to come back and whinge later if it does reappear though.
    #17
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/08 09:01:18 (permalink)
    FastBikerBoy

    st of the time I didn't actually have to do anything to get playback though, some of the time the project would still be playing back while the pop up telling me Sonar couldn't open my audio interface was there, so it may be a slight different issue to others.


    Well I saw that happen once or twice for me , audio continued to play , but whoa be unto you if you press stop,because it would not play again until I did my little preferences dance .


    Green Acres is the place to be
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    #18
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 11:39:30 (permalink)
    bump

    Green Acres is the place to be
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    #19
    ProducerDylan
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 12:45:40 (permalink)
    Same issue here, I had to cancel my session tonight.
    #20
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 13:14:32 (permalink)
    ProducerDylan


    Same issue here, I had to cancel my session tonight.


    What sound card are you using, and is it happening to you with the XIB patch and/or quickfixes?

    Green Acres is the place to be
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    #21
    ProducerDylan
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 15:00:10 (permalink)
    I have tried various sound cards now, all with the same or simular resault.

    Im using an HP Core i7, 8gigs of ram, windows 7 64bit with an M-audio project mix
    I tried a Focusrite Liquid saffire 56 and a M-audio fast track pro with the same or simular resaults.

    in Sonar X1, I crash frequently, but I have audio, In X1A, I get crashes when I save, in X1B, I have audio bus drop outs and crashes, with the quickfixes I get no audio just a clipping sound and then crash.

    Normally crashes either happen when stopping audio, saving or in some cases bitbridge and IK multimedia plug ins cause the crashes, since reinstalling t-racks my IK crashes have stopped.

    Tonight a mix sessions file corrupted and now an error pop up with: This file is not compatable with this version of sonar after saving the file..

    somewhere something is horribly wrong- any help or ideas would be greatly appreciated.


    #22
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 16:18:45 (permalink)
    OK your issues are a bit different than mine, I don't have crashes, just my audio engine stopping.

    Have you submitted a ticket to support?

    Green Acres is the place to be
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    #23
    bapu
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 16:23:50 (permalink)
    Bummer on the CRA$HES DAWG!
    #24
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 16:55:45 (permalink)
    bapu


    Bummer on the CRA$HES DAWG!


    Pardon me, to whom are you referring? Certainly not I, I dont know this dog person you are calling...

    Green Acres is the place to be
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    #25
    FastBikerBoy
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 17:57:23 (permalink)
    FWIW, I think it's safe to say that it's fixed for me. I've not seen it since quickfix 244. I use an Allen & Heath ZED-R16 at 48Hz BTW.
    #26
    ProducerDylan
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/19 22:21:22 (permalink)
    musicman100


    OK your issues are a bit different than mine, I don't have crashes, just my audio engine stopping.

    Have you submitted a ticket to support?


    Yeah I have, waiting for the responce. Thanks for the replys.
    #27
    ProducerDylan
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/24 02:52:38 (permalink)

    Still no luck on my side, problem still has not been found or fixed. waiting patiently for another support e-mail.

    I have to say that a DAW crashing or corrupting the file when trying to save has got to be one of the worst things in the world of digital audio. 
    #28
    Ham N Egz
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/24 11:02:04 (permalink)
    bump see first post

    Green Acres is the place to be
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    #29
    alogie
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    Re:BACK to X1 .. not yet to 8.5.3 HOTFIX DOESNT FIX IT 2011/04/24 22:51:48 (permalink)
    Getting similar results as musicman100 with my Liquid Saffire 56. A quick visit to the audio preferences and checking/unchecking the 64-bit engine will fix it for a while, but it always comes back within a few minutes. Running 32-bit X1b quickfix 246 on Win 7 x64.
    #30
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