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Amicus717
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2015/10/08 10:26:29 (permalink)

BSOD errors

Hi folks,
 
I've been getting intermittent BSOD's over the past few weeks -- not a lot, maybe one every 2 - 3 days -- and I'm wondering if others folks have experienced anything like it. All of the errors are the same - 0x9C Machine_Check _Exception. But when I examine the dump files, the information is frustratingly non-specific, and I see a lot of "unknowns", including the file associated with the crash. 
 
My understanding is that 0x9C errors are often (but not always) associated with hardware problems. I'm using V-Studio 700 with Sonar Platinum 64, in Windows 10 64, so its got me a bit nervous that either my audio hardware is beginning to crap out, or I'm running into Windows 10 incompatibilities with the Roland drivers. It may not be either of those issues -- it could be unrelated drivers, power supply problems, airflow problems, sunspots, or who knows what else -- but I'm a bit tense about the possibilities. 
 
Has anyone had this particular BSOD, or anything similiar to it? And if so, did you resolve the problem?
 
Thanks,
 
Rob

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    Doktor Avalanche
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    Re: BSOD errors 2015/10/08 11:23:12 (permalink)
    Did you update or upgrade anything recently?

    Can you go to the windows event viewer and copy/paste the error message?

    Also lay out your hardware specs in full.

    General advice is you should be running Windows update, updating drivers and firmware everywhere Inc chipset drivers and BIOS.

    Next step is to go into your PC and reseat components. Maybe run a memory test.

    Def hardware issue exactly what is anybody's guess right now.
    post edited by Doktor Avalanche - 2015/10/08 11:33:35

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    Wookiee
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    Re: BSOD errors 2015/10/08 11:36:22 (permalink) ☄ Helpfulby Doktor Avalanche 2015/10/08 11:58:06
    This is a probably the better forum for this as it does not appear to be directly related to any specific piece of Cakewalk hardware.  The V Studio 700 is Roland manufactured hardware product carrying the Cakewalk brand Logo.

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    Mesh
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    Re: BSOD errors 2015/10/08 12:59:21 (permalink)
    This may help sort out your BSOD: http://www.solvusoft.com/en/errors/blue-screen-errors/microsoft-corporation/windows-operating-system/bug-check-0x9c-machine-check-exception/

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    Doktor Avalanche
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    Re: BSOD errors 2015/10/08 13:52:26 (permalink)
    Mesh
    This may help sort out your BSOD: http://www.solvusoft.com/en/errors/blue-screen-errors/microsoft-corporation/windows-operating-system/bug-check-0x9c-machine-check-exception/



    Red flag. I've never heard of "winthruster" - I would be extremely careful. Have you used this Mesh? Anybody else?
    This appears to contain a registry cleaner, do NOT run this. A magic button is not going to fix it...
    post edited by Doktor Avalanche - 2015/10/08 14:03:29

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    Mesh
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    Re: BSOD errors 2015/10/08 14:52:32 (permalink)
    Doktor Avalanche
    Mesh
    This may help sort out your BSOD: http://www.solvusoft.com/en/errors/blue-screen-errors/microsoft-corporation/windows-operating-system/bug-check-0x9c-machine-check-exception/



    Red flag. I've never heard of "winthruster" - I would be extremely careful. Have you used this Mesh? Anybody else?
    This appears to contain a registry cleaner, do NOT run this. A magic button is not going to fix it...


    No, no. no........not Winthruster, that's some sort of ad that's attached to the page.
     
    Scroll down and there's some 11 tips to help fix this BSOD error. Of course, the OP must use his own judgement to see if they're applicable and/or even should attempt those recommendations.  

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    kday
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    Re: BSOD errors 2015/10/09 22:29:47 (permalink)
    Amicus717
    Hi folks,
     
    I've been getting intermittent BSOD's over the past few weeks -- not a lot, maybe one every 2 - 3 days -- and I'm wondering if others folks have experienced anything like it. All of the errors are the same - 0x9C Machine_Check _Exception. But when I examine the dump files, the information is frustratingly non-specific, and I see a lot of "unknowns", including the file associated with the crash. 
     
    My understanding is that 0x9C errors are often (but not always) associated with hardware problems. I'm using V-Studio 700 with Sonar Platinum 64, in Windows 10 64, so its got me a bit nervous that either my audio hardware is beginning to crap out, or I'm running into Windows 10 incompatibilities with the Roland drivers. It may not be either of those issues -- it could be unrelated drivers, power supply problems, airflow problems, sunspots, or who knows what else -- but I'm a bit tense about the possibilities. 
     
    Has anyone had this particular BSOD, or anything similiar to it? And if so, did you resolve the problem?
     
    Thanks,
     
    Rob




    Your problem is Windows 10 is NOT compatible with the VS-700 Studio hardware. Roland never updated windows 10 drivers. You have to go back to Windows 7 which is compatible with the VS-700.
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    Doktor Avalanche
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    Re: BSOD errors 2015/10/09 23:03:17 (permalink)
    kday
     
    Your problem is Windows 10 is NOT compatible with the VS-700 Studio hardware. Roland never updated windows 10 drivers. You have to go back to Windows 7 which is compatible with the VS-700.



    I doubt it, have been reading other people running it OK with the hack. Unless I'm mistaken. Who here is running VS-700 on Windows 10?
    post edited by Doktor Avalanche - 2015/10/09 23:13:12

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    kday
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    Re: BSOD errors 2015/10/10 06:26:05 (permalink)
    Doktor Avalanche
    kday
     
    Your problem is Windows 10 is NOT compatible with the VS-700 Studio hardware. Roland never updated windows 10 drivers. You have to go back to Windows 7 which is compatible with the VS-700.



    I doubt it, have been reading other people running it OK with the hack. Unless I'm mistaken. Who here is running VS-700 on Windows 10?



    Where is this thread did the guy say he using any hack ? His problem is he's running Windows 10 and VS-700 don't support Windows 10, so stop confusing the guy into believing Roland does support Windows 10. 
     
    He can use a Windows 10 hack with some work, but as is his system is incompatible with Windows 10.
    post edited by kday - 2015/10/10 06:37:50
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    Doktor Avalanche
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    Re: BSOD errors 2015/10/10 10:09:18 (permalink)
    I am assuming the OP has done or needs to do the windows 10 hack with the latest driver.

    Please don't get confused with the terms 'not supported' and 'not working'.. Plenty of people have unsupported Roland gear working in these forums.

    1) At this moment there is nothing pointing to these drivers as the cause of the problem, whether they are or not remains to be seen but you are making a giant assumption here. It could be ANY drivers/firmware/hardware that is the issue.

    2) I haven't seen any VS700 users running under Windows 10 posting this problem.

    3) Saying he HAS TO go back to previous Windows version is not necessarily true. You don't really know what the issue is unless you are a psychic. You can suggest but you can't diagnose.

    4) As I said earlier it would be good if actual VS-700 users provide feedback.

    Ultimately see my first post and others advice.
    post edited by Doktor Avalanche - 2015/10/10 10:23:52

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    kday
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    Re: BSOD errors 2015/10/10 10:33:17 (permalink)
    What part of the guy has Windows 10 OS using the VS-700 which is not supported don't you understand?
     
    Windows 10 will not work with the VS-700, unless he tried that hack in which he didn't, so Windows 10 will not work. He either has to do the Win 10 hack, or go back to Windows 8 or 7
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    bitflipper
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    Re: BSOD errors 2015/10/10 11:44:51 (permalink)
    Roland has stated that there will be no Windows 10 driver for the VS-700. Roland considers it a discontinued product (see lower-right of the image).


    All else is in doubt, so this is the truth I cling to. 

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    Doktor Avalanche
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    Re: BSOD errors 2015/10/10 12:14:10 (permalink)
    kday
    What part of the guy has Windows 10 OS using the VS-700 which is not supported don't you understand?
     
    Windows 10 will not work with the VS-700, unless he tried that hack in which he didn't, so Windows 10 will not work. He either has to do the Win 10 hack, or go back to Windows 8 or 7


    That's a lot different than saying he must roll back to Win7 which is what you initially said. I was the first to mention the hack. The OP has yet to state whether he has or hasn't run the hack yet with latest driver. We are not even sure if this is the issue....yet. We await more info.
    post edited by Doktor Avalanche - 2015/10/10 12:27:32

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    kday
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    Re: BSOD errors 2015/10/10 18:55:52 (permalink)
    Doktor Avalanche
    kday
    What part of the guy has Windows 10 OS using the VS-700 which is not supported don't you understand?
     
    Windows 10 will not work with the VS-700, unless he tried that hack in which he didn't, so Windows 10 will not work. He either has to do the Win 10 hack, or go back to Windows 8 or 7


    That's a lot different than saying he must roll back to Win7 which is what you initially said. I was the first to mention the hack. The OP has yet to state whether he has or hasn't run the hack yet with latest driver. We are not even sure if this is the issue....yet. We await more info.



    Nah, you failed, and failed him, you should have just told him that Roland doesn't support Windows 10, and that's why he's getting BSOD errors. You could have said there are folks doing a hack and they provided instructions and he wouldn't have been confused about not knowing there are no working Win 10 drivers from Roland.  You got the dude so confused he probably still mixed up not understanding he needs that workaround for Win 10 to work. If he's not smart enough to read the threads where numerous references indicate a new Win 10 hack, then maybe he's just as confused as you are on how to read an article to solve a problem.
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    Doktor Avalanche
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    Re: BSOD errors 2015/10/10 22:18:56 (permalink)
    kday
    Doktor Avalanche
    kday
    What part of the guy has Windows 10 OS using the VS-700 which is not supported don't you understand?

    Windows 10 will not work with the VS-700, unless he tried that hack in which he didn't, so Windows 10 will not work. He either has to do the Win 10 hack, or go back to Windows 8 or 7


    That's a lot different than saying he must roll back to Win7 which is what you initially said. I was the first to mention the hack. The OP has yet to state whether he has or hasn't run the hack yet with latest driver. We are not even sure if this is the issue....yet. We await more info.



    Nah, you failed, and failed him, you should have just told him that Roland doesn't support Windows 10, and that's why he's getting BSOD errors. You could have said there are folks doing a hack and they provided instructions and he wouldn't have been confused about not knowing there are no working Win 10 drivers from Roland.  You got the dude so confused he probably still mixed up not understanding he needs that workaround for Win 10 to work. If he's not smart enough to read the threads where numerous references indicate a new Win 10 hack, then maybe he's just as confused as you are on how to read an article to solve a problem.


    I apologise I will improve the quality of service in future. Next time I shall come up with the immediate answer. I should have told him to immediately downgrade to Windows 7 and cut it off rather than await further information from the OP, in order to see what the next course of action may be. Even though the error message points to no hardware in particular, and the fact that this is the very first thead I've seen with this error message paired with this particular interface and Win10, I should have made immediate assumptions right or wrong.. My bad ;)

    So anyway sorry looks like the OP's issue is already resolved without him supplying feedback of any sort ;)
    post edited by Doktor Avalanche - 2015/10/10 22:43:33

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    Amicus717
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    Re: BSOD errors 2015/10/11 00:07:36 (permalink)
    I appreciate everyone's feedback. I've decided to strip down my computer and see if I can eliminate the problem, then work my way back to my current setup, hopefully finding what is causing the process in the first place.
     
    Of note: I'm perfectly aware that Roland isn't supporting Windows 10, and the only way to install the Vstudio 700 hardware is with hacked drivers -- which I used. Actually not really hacked drivers, just altering one of the install files that let Windows know what the files are for, if I understand properly.
     
    The Roland hardware has been functioning just fine in Windows 10 for a few months, and the BSODs are a new development that may have nothing at all to do with Vstudio, but could be anything from CPU beginning to fail, to a power supply that's aging, to airflow problems. That is one of the frustrating things -- this particular crash could have any number of causes, and tracking it down can usually only be done by a lengthy process of test and elimination. The DMP files are unusually uninformative, and have a lot of "unkowns" and blank parameters.
     
    I'm hoping its just a wonky power supply, or maybe bad RAM.
     
     

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    Doktor Avalanche
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    Re: BSOD errors 2015/10/11 08:23:07 (permalink)
    Indeed. So if I could point to my first post again before we ran off on a tangent, anything at all in the windows event viewer?

    This may be useful..
    http://www.nirsoft.net/utils/blue_screen_view.html

    Cheers..
    post edited by Doktor Avalanche - 2015/10/11 08:38:02

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