[SOLVED?] Behringer UFX1204 USB Connection Fails

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soens
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2017/05/02 22:51:37 (permalink)

[SOLVED?] Behringer UFX1204 USB Connection Fails

At least 50% of the time my Windows 10 laptop does not connect to it. Latest drivers & firmware loaded.
 
Task Manager said this:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
The driver could not be loaded because a previous version of the driver is still in memory.
 
Driver Location: Port_#0002.Hub_#0001
post edited by soens - 2017/07/08 06:54:50
#1

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    soens
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/18 08:29:18 (permalink)
    This issue requires disabling, rebooting, enabling the drivers in Device Manager or a complete uninstall-reinstall of the drivers to make work.
    #2
    fireberd
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/18 10:32:10 (permalink)
    When you want to disconnect (or power off) the unit, check the "Safely Remove Hardware" icon in the Notification area (lower right).  It may be the device is listed and if you disconnect it without using the Safely Remove Hardware it can cause a Windows status corruption.
     
    Another possibility, if you only have USB 3.0 ports there are older USB 2.0 devices that do not work well with USB 3.0 ports.  

    "GCSG Productions"
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    #3
    JonD
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/18 14:06:17 (permalink)
    Related to fireberd's first suggestion -- check out the utility USB Oblivion.  It deletes all traces of a USB drives from the registry. (Make sure to disconnect any external USB drives first).
     
    https://sourceforge.net/projects/usboblivion/
     
    +1 on his second suggestion.  USB3 can be a problem with USB2 devices.  If you don't have any USB2 ports, then try all of the USB3 ports.  You may get lucky and find one that's "friendlier" for whatever reason.

    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
    #4
    soens
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/21 09:35:42 (permalink)
    Could be any of those. I always turn on the interface before the system and shut the system off before the interface. The interface is USB2. The laptop is all USB3. Windows 10 is supposed to be better at handling USB3 than Windows 7 or 8 and the drivers are supposed to be Windows 10 compatible, but nothing is ever 100%.
    #5
    fireberd
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/21 10:36:46 (permalink)
    I would vote for the PC having USB 3.0 ports.  There are many reports on forums of problems with older USB 2.0 devices and USB 3.0.  Reports here, on the gearslutz forum, I've seen some on the Windows 10 forum, etc.

    "GCSG Productions"
    Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. 
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    #6
    soens
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/22 09:39:50 (permalink)
    Would be interesting to know how the drivers work on a Mac, then I'd know to blame Windows or not.
    post edited by soens - 2017/05/22 10:16:31
    #7
    fireberd
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/22 10:38:45 (permalink)
    Its not so much the Windows OS as it is the hardware and/or the drivers for the device (which are supplied to Microsoft by the vendor so blame Behringer and not Microsoft).  I have USB 3.0 problems with my MOTU and the problem is not Microsoft its the MOTU drivers or hardware inside the MOTU that is ONLY fully USB 2.0 compatible.  There is a large thread on the gearslutz forum about MOTU specific USB 3.0 issues with their hardware. 

    "GCSG Productions"
    Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. 
    ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release
    Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors,  
    Ozone 5,  Studio One 4.1
    ISRC Registered
    Member of Nashville based R.O.P.E. Assn.
    #8
    soens
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    Re: Behringer UFX1204 USB Connection Fails 2017/05/23 08:23:49 (permalink)
    To be honest, I blame EVERYONE.... for ALL my woes.
     
     
     
    But that's another story.
    #9
    soens
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    Re: Behringer UFX1204 USB Connection Fails 2017/06/18 04:15:31 (permalink)
    So far, as long as I fire up the interface b4 opening Sonar, it works well. No issues for the past 4 weeks.
    #10
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