Behringer X-Touch - here I go again... [SOLVED]

I'm starting to think it really is me.  New X-Touch, and all the signs are positive.  Set up following the excellent video here: https://www.youtube.com/watch?v=l-8VO1vpc7U
 
I get as far as connecting the control surface, and that's it.  Permanently stuck on 'Connecting...'.
 
Now I remember seeing this before but can't remember how to ever get it fixed.  I've tried deleting the control .dat and .ini files to force a refresh but no joy.
 
Was really hoping for once that Sonar and a controller would work out of the box.  Any ideas to help a frustrated lad?

Thanks azslow.  Got it fixed eventually, but not entirely sure how.  Went through the usual checking of Firmware, USB ports, cables, reboots etc and suddenly it started working.  All good at the moment though the 'scrub' key caused a Sonar crash.
 
Also, the template I downloaded doesn't quite fit properly so I'll need to remake it.
 
Thanks again!

Spent some more time with the X-Touch last night, and liking it a lot - particularly now I have the overlay as a function guide.  A big improvement on the BCF2000 unit. Struggling a little with the EQ mode though.  It seems to connect in to the Pro-Channel, but only as far as the first insert (typically the compressor).  That allows me to control the comp settings using the rotaries (or faders if you use 'Flip').  But I can't find a way to make it page down to the next FX in the rack.
 
If I manually drag the EQ to the top of the PC then I can control that, but only the first 8 items (which is the HPF, Low and Low-Mid sections).  But unfortunately you can't use the buttons to scroll across to the High-Mids etc).  The eternally happy chap from Behringer demo's this fully using Logic (of course), but it would be so good to have this working.
 
I was almost tempted to download Mixbus 3 as that has a dedicated template specifically for this controller.  But I don't really want to export all the audio tracks just for the sake of mixing in a Harrison.  Would far prefer Cakewalk to build some dedicated support modes for this.
 
One thing I would like is an enhancement to the Track Manager*, such that if I elect to hide the midi tracks (ie only display Audio tracks), this should be duplicated on the controller.  Currently if Trk 1 is Audio, Trk 2 Midi, 3=Audio, 4 = midi, then with midi tracks hidden I want to only have Trk 1 and 2 on the controller representing the two audio tracks.  When mixing I don't want the midi - the only way around this presently is to rearrange the tracks so all the audio is in one group, and midi in another.
 
*EDIT: Actually, maybe the Console View might achieve this.  Will try tonight.

 
...If I manually drag the EQ to the top of the PC then I can control that, but only the first 8 items (which is the HPF, Low and Low-Mid sections).  But unfortunately you can't use the buttons to scroll across to the High-Mids etc)....

 
If you push "Edit" (Global View) button, you can now select different parameters with the Channel Select buttons. I used the Plug in button to edit parameters like Fab Filter and other plug-ins (and as you pointed out they have to be on the top of the stack), I find it much easier to just use the mouse. By the time I've figured out the cryptic titles in the scribbles, I could have adjusted 10 parameters with the mouse.
 
I really like the X-Touch though and find I don't need to use the keyboard much except for adding text. (Track names, etc.)
 
Walt
 
 
 

Wood67
Thanks Wally.  I'll try that, as well as looking at azslow's modded dll/ini files.
 
You have real Jupiter 8?  I used to dream of owning one of those.  So many bright colours!  I have the Arturia emulation but find it a bit disappointing tbh.

Actually it's Jupitor 80. My first synth was an ARP Odessey. Still have it.

Walt

I am in the same boat as the original post, except I can't get past Connecting...no matter how many reboots, cable swaps.  I just bought this x touch... updated firmware... followed the this video ... and can't get past the "connecting..." status. 
 
I then tried Azslow3's idea ...
 
1. remove MackieControl from control surfaces list
2. add new MIDI track, set its input to X-Touch
3. press some buttons on X-Touch, do you see some MIDI coming?
4. arm the track and start recording. Press some buttons. Then move the first fader.
 
I am getting midi signals recording to the track.  Tried reinserting controller ... and nothing still.
 
Any further help would be appreciated.