Helpful ReplyBoz support

Author
Post
Essentials Only Full Version
RSMCGUITAR
Max Output Level: -64 dBFS
  • Total Posts : 1318
  • Joined: 2014/12/27 02:33:15
  • Location: Toronto
  • Status: offline
2017/04/19 22:05:48 (permalink)

Boz support

Anyone have any experience with Boz support? I've opened a couple tickets with them but have received no response.
#1
List Solutions Only

7 Replies Related Threads
    The Grim
    Max Output Level: -76 dBFS
    • Total Posts : 724
    • Joined: 2016/04/19 02:31:06
    • Location: hades
    • Status: offline
    Re: Boz support 2017/04/19 23:53:10 (permalink) ☄ Helpfulby bapu 2017/04/20 01:01:56
    perhaps they are using the same support system as cakewalk?
    #2
    Rob[at]Sound-Rehab
    Max Output Level: -47 dBFS
    • Total Posts : 2819
    • Joined: 2011/02/03 04:31:35
    • Location: Sound-Rehab, Austria
    • Status: offline
    Re: Boz support 2017/04/20 18:04:10 (permalink)
    I had an issue a longer time ago when bark of the dog caused some sonar crashes. Back then he was really helpful, requested more info and solved the problem shortly after...

    GOOD TUNES LAST FOREVER
      +++   Visit the Rehab   +++
     
    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
    Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
    VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
    #3
    dlesaux
    Max Output Level: -70 dBFS
    • Total Posts : 1034
    • Joined: 2009/09/13 09:25:18
    • Status: offline
    Re: Boz support 2017/04/21 16:12:17 (permalink)
    I've corresponded with them in the past and the response was fairly quick and resolved my issue right away.

    Peace!
    Daniel

    Sonar Platinum - 2017.10 and PreSonus Studio One 3.5.5
    Windows 10 64 bit
    Studiocat Skylake Desktop PC with Intel i7 6700k processor @ 4.20 GHz / 16G RAM 
    Focusrite Scarlett 2i2 Audio Interface and Cakewalk UM-2G Midi Interface
    Check out my website
    #4
    RSMCGUITAR
    Max Output Level: -64 dBFS
    • Total Posts : 1318
    • Joined: 2014/12/27 02:33:15
    • Location: Toronto
    • Status: offline
    Re: Boz support 2017/04/22 00:25:41 (permalink)
    7 days... ticket still open, no response.
    #5
    RSMCGUITAR
    Max Output Level: -64 dBFS
    • Total Posts : 1318
    • Joined: 2014/12/27 02:33:15
    • Location: Toronto
    • Status: offline
    Re: Boz support 2017/04/28 16:25:14 (permalink)
    I just wanted to update on this in case anyone has any problems in the future.

    Boz got back to me and said that my ticket got lost in the mix. Once they were on it they were VERY helpful and I am a happy camper. Yay Boz!
    #6
    bluzdog
    Max Output Level: -56 dBFS
    • Total Posts : 1928
    • Joined: 2007/10/06 17:15:14
    • Location: Lakewood, Colorado
    • Status: offline
    Re: Boz support 2017/04/28 17:44:09 (permalink) ☄ Helpfulby bapu 2017/04/28 17:47:27
    RSMCGUITAR
    I just wanted to update on this in case anyone has any problems in the future.

    Boz got back to me and said that my ticket got lost in the mix. Once they were on it they were VERY helpful and I am a happy camper. Yay Boz!




    Maybe next time cut the low mids on the bass and boost it on the Boz.
     
    Rocky
    #7
    dlesaux
    Max Output Level: -70 dBFS
    • Total Posts : 1034
    • Joined: 2009/09/13 09:25:18
    • Status: offline
    Re: Boz support 2017/05/02 01:17:31 (permalink)
    Happy to hear Boz took care of you!

    Peace!
    Daniel

    Sonar Platinum - 2017.10 and PreSonus Studio One 3.5.5
    Windows 10 64 bit
    Studiocat Skylake Desktop PC with Intel i7 6700k processor @ 4.20 GHz / 16G RAM 
    Focusrite Scarlett 2i2 Audio Interface and Cakewalk UM-2G Midi Interface
    Check out my website
    #8
    Jump to:
    © 2024 APG vNext Commercial Version 5.1