Bill Jackson [Cakewalk]
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Braintree Update 1b is Now Available
Hi guys, Today we released a quick crash fix for all flavors of SONAR. It is available in Command Center. Just click your SONAR product on the left, and then click the "Update" button on the right. This small update only affects customers that take advantage of the monthly billing cycle. Feel free to skip the update and wait for the next one if it doesn't apply to you. But, there's also no harm in installing it, if you want to. This is pretty exciting for us (even though it's a bit of a drag that it was needed). It allowed us to exercise an "emergency release" in approximately 3 days after a report. We won't likely need to do this often, but it's great to know that we'll be able to provide you the kind of support you deserve. Bill Jackson SONAR Product Manager
post edited by Bill Jackson [Cakewalk] - 2015/03/06 18:17:19
Bill Jackson Product Manager Cakewalk
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mixmkr
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Re: Braintree Update 1a is Now Available
2015/03/06 18:01:38
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hot dang!! well done, gents!
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teego
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Re: Braintree Update 1a is Now Available
2015/03/06 18:02:49
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Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Computer: Intel core2 quad q8400 @2.66ghz, 4 gb memory,64 bit Windows 7 Focusrite Saffire Pro 24, Sonar Platinum Ipswich and Update 1
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Splat 
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Re: Braintree Update 1a is Now Available
2015/03/06 18:12:12
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teego
Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Ditto, not 1A as it states in the subject title here 
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Bill Jackson [Cakewalk]
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Re: Braintree Update 1a is Now Available
2015/03/06 18:15:07
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Splat
teego
Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Ditto, not 1A as it states in the subject title here
Yup. Good catch. I guess that's what happens when you don't spend months repeating the name of an update, and instead just do it :). Fixing the title of this thread.
Bill Jackson Product Manager Cakewalk
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Splat
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Re: Braintree Update 1a is Now Available
2015/03/06 18:24:03
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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WallyG
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Re: Braintree Update 1a is Now Available
2015/03/06 19:33:35
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Bill Jackson [Cakewalk]
Splat
teego
Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Ditto, not 1A as it states in the subject title here
Yup. Good catch. I guess that's what happens when you don't spend months repeating the name of an update, and instead just do it :). Fixing the title of this thread.
Bill Jackson [Cakewalk]
Splat
teego
Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Ditto, not 1A as it states in the subject title here
Yup. Good catch. I guess that's what happens when you don't spend months repeating the name of an update, and instead just do it :). Fixing the title of this thread.
Bill Jackson [Cakewalk]
Splat
teego
Thanks Bill , FYI it is showing as Braintree update 1b in my CCC.
Ditto, not 1A as it states in the subject title here
Yup. Good catch. I guess that's what happens when you don't spend months repeating the name of an update, and instead just do it :). Fixing the title of this thread.
Wow, two bug fixes in less then an hour! Sonar Braintree update, and the title... Walt
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rezab
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Re: Braintree Update 1a is Now Available
2015/03/06 20:07:40
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Splat
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Re: Braintree Update 1a is Now Available
2015/03/06 20:12:12
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rezab
Thx, whats the fix?
#1.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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rezab
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Re: Braintree Update 1a is Now Available
2015/03/06 20:27:05
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Ok, It could be cause its 3am. But I don't understand. Your link brings me here....
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gustabo
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Re: Braintree Update 1a is Now Available
2015/03/06 20:30:50
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rezab
Ok, It could be cause its 3am. But I don't understand. Your link brings me here....
Read the first post, it's explained there.
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rezab
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Re: Braintree Update 1a is Now Available
2015/03/06 20:49:22
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Thx, bob n splat.....
I am not trolling or anything.
This is what I read:
Par.1: there a fix for all versions of sonar. Dl via C3.
Par.2: only affects monthly billing cycle client (me). No mandatory update
Par.3 bakers not proud of needing the fix but still are content as they can deploy within DAYS.
Ok, I'm reading over it or something. I have no clue. So please...
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Splat
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Re: Braintree Update 1a is Now Available
2015/03/06 20:53:46
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All you need to read is the first post. Please ignore everything else it's just noise. We could paraphrase the first post if you like but all we would be doing is simply restating... There is no further information.
Just go into Cakewalk Command Centre and install it I suggest.
Thanks
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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RobertB
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Re: Braintree Update 1a is Now Available
2015/03/06 21:04:18
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Rezab, to be on the safe side, just do the update.
I'm also on monthly billing, and I'm going to do it when I get home.
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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rezab
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Re: Braintree Update 1a is Now Available
2015/03/06 21:23:27
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Doing the update... busy downloading. As I tried explaining I don't see an explanation on what issue is being addressed. I tried to sum up the perception I have in the paragraphs of the first post.
No need to paraphrase. Just an answer. I am sure splat you are misinterpreting me, not trying to be funny.
I guess I will notice the difference after I start up the updated sonar.
Thanks for trying to help.
I'll come back if I find what's fixed and report it here in case someone else has the same question. Could you post your findings Robert?
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Splat
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Re: Braintree Update 1a is Now Available
2015/03/06 21:28:06
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I'll copy and paste what they said in post #1: " This small update only affects customers that take advantage of the monthly billing cycle. " So if you aren't on the monthly billing cycle not really worth it (personally though I install patches regardless because I know developers tend to sneak fixes in by stealth). If you are looking for what was in the braintree update (the previous update) check here: http://forum.cakewalk.com/FindPost/3181979 Cheers... p.s. No worries I understand from the get go you were asking serious questions.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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RobertB
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Re: Braintree Update 1a is Now Available
2015/03/06 21:30:36
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Will do. I won't be home for about an hour.
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Bill Jackson [Cakewalk]
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Re: Braintree Update 1a is Now Available
2015/03/06 21:35:35
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Sorry. It's not too exciting, so I figured we could skip the details. But specifically, it's a fix for the case where a members payment is late by a day or more for whatever reason. We usually offer a "Grace Period," which gives you a warning and an opportunity to sort things out before SONAR reverts to Demo Mode. In Braintree, we were unfortunately crashing on launch in this state.
Bill Jackson Product Manager Cakewalk
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rezab
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Re: Braintree Update 1a is Now Available
2015/03/06 22:33:16
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Aha.... thanx Bill. That cleared up some confusion. Splat, it is only till now I understand you gave the answer. Guess a bit to cryptic to me. Sonar crashed twice on me just yet after the update. Could this be a coincidence, been crashing often. Well keep up the good work, keep on baking Guess won't be posting anymore on this ey Robert silly me looking for new goodies...
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RobertB
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Re: Braintree Update 1a is Now Available
2015/03/06 23:36:45
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Oddly enough, when I updated Sonar on the 2nd, C3 just showed "an update is available". Tonight, it read "Braintree update is available". This was the first time I had actually seen the word "Braintree" on my screen, outside of the forums. I don't know if that's significant, but it seemed odd. It also appears we have different build #s from the once and done guys. My "About Sonar"screen shows Version:21.01.00 BUILD 6. I don't see the build #s others have referred to. It makes sense, though. I'm sure there is special code that might otherwise not be present. Nice splash screen, by the way, Cakewalk. It's a good look. I haven't had any crashes, but I am also running the 32 bit version. I didn't try the 64 bit. Tbh, Sonar 32bit and X3e 32bit have been a dream on this machine, and I have a lot of favorite 32bit plug-ins.
post edited by RobertB - 2015/03/06 23:49:59
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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Kamikaze
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Re: Braintree Update 1a is Now Available
2015/03/07 01:33:47
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This doesn't effect me, as paid upfront, but it's good to see that fixes are being released when ready when deemed necessary and not fixed to be part of a big month (or so) release. I like this pragmatic approach
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FCCfirstclass
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Re: Braintree Update 1a is Now Available
2015/03/07 08:35:34
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g_randybrown
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Re: Braintree Update 1a is Now Available
2015/03/07 09:23:35
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Kamikaze
This doesn't effect me, as paid upfront, but it's good to see that fixes are being released when ready when deemed necessary and not fixed to be part of a big month (or so) release. I like this pragmatic approach
+1 !
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Re: Braintree Update 1a is Now Available
2015/03/07 15:28:05
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So, shouldn't this post be like at the top of the stickys cuz it is like the most recent and relevant to like lots of users?
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declan
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Re: Braintree Update 1a is Now Available
2015/03/08 19:01:51
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Well, change is never easy but there is a transitional period we're going through where probably most longtime CW users have never not loaded an update (& sometimes rolled back) - so the Command Center is still a bit of a shock.
It may be the green, yellow & red thing that is disconcerting but they're hard to ignore when it's launched. I still use DimPro & think Rapture is very good, but those red lights do bug me because I'm not installing them again for the nth time, but for some bizarre reason I couldn't stand that yellow light in Platinum even though I know the update didn't affect me.
I will get over it :-).
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mudgel
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Re: Braintree Update 1a is Now Available
2015/03/08 19:25:34
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As all updates are cumulative once the next one rolls out you'll get this one anyway.
As for the red light in CCC you can always right click and select hide and banish the nasty little light forever.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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declan
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Re: Braintree Update 1a is Now Available
2015/03/08 19:42:16
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mudgel
As all updates are cumulative once the next one rolls out you'll get this one anyway.
As for the red light in CCC you can always right click and select hide and banish the nasty little light forever.
Red lights going away forever. Thanks Mike.
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Oblivious
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Re: Braintree Update 1a is Now Available
2015/03/09 01:40:25
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Thanks for your quick response...
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Kylotan
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Re: Braintree Update 1a is Now Available
2015/03/09 06:04:37
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You have to laugh at the irony...
"we're changing to a new billing model, which will help us deliver fixes out to you sooner"
"here's that first quick fix! ...it's for something caused by the new billing model..."
I'm looking forward to the first real fixes... ;)
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Bristol_Jonesey
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Re: Braintree Update 1a is Now Available
2015/03/09 12:57:25
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I'm looking forward to the first real fixes.. You've already had them 
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