Dickie Fredericks
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CA-2A doesn't show in command center
I did a search and no record was found. My account says no download available but the serial and such is in there.
I cant see it as installed in Sonar (newest update) and it isnt listed in Command Center.
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scook
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Re: CA-2A doesn't show in command center
2017/06/05 22:38:51
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/05 23:21:36
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/07 20:16:56
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/08 09:59:35
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36 hrs, 2 emails to support and no reply.
Wow. Glad I rarely need actual tech support.
Oh yeah and the new limiter doesnt show up anywhere either.
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Seth Kellogg [Cakewalk]
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Re: CA-2A doesn't show in command center
2017/06/08 16:18:46
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Dickie Fredericks
36 hrs, 2 emails to support and no reply.
Wow. Glad I rarely need actual tech support.
It looks like support sent a message to you at 8:30AM EST this morning, did you receive that? Make sure to check the demo's tab in Commander Center for the CA-2A installer. Dickie Fredericks
Oh yeah and the new limiter doesnt show up anywhere either.
Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/09 09:46:51
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I did not get the email from support. Also, I never noticed the demo tab. The only thing in there is a Rapture Pro demo.
So I still have no access to the CA-2A
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jm24
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Re: CA-2A doesn't show in command center
2017/06/09 16:20:31
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Seth Kellogg [Cakewalk]
Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.
Does this mean the c2a is included in the Eng Ste?
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scook
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Re: CA-2A doesn't show in command center
2017/06/09 16:39:45
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It has nothing to do with the CA-2A. Put the quote in context Seth Kellogg [Cakewalk]
Dickie Fredericks
Oh yeah and the new limiter doesnt show up anywhere either.
Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.
The reply was for the Adaptive Limiter.
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Seth Kellogg [Cakewalk]
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Re: CA-2A doesn't show in command center
2017/06/09 18:07:55
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Dickie Fredericks
I did not get the email from support. Also, I never noticed the demo tab. The only thing in there is a Rapture Pro demo.
So I still have no access to the CA-2A
Please check your spam/junk folders. The date stamps "Thu, 08 Jun 2017 08:33:25 -04:00" Try checking C3 again, I had IT do a switch on the backend. It should be showing up now.
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/09 20:23:33
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Seth Kellogg [Cakewalk]
Dickie Fredericks
I did not get the email from support. Also, I never noticed the demo tab. The only thing in there is a Rapture Pro demo.
So I still have no access to the CA-2A
Please check your spam/junk folders. The date stamps "Thu, 08 Jun 2017 08:33:25 -04:00"
Try checking C3 again, I had IT do a switch on the backend. It should be showing up now.
Thank you Seth... Yup it was in my junk folder which is odd. Yes, I see it is in there now. I have the latest version of Sonar and all the goodies. Ill look for the limiter next. Thanks again. Everything is showing up but... cannot activate the CA-2A. Not from Command Center and not w/ offline activation. Hmmmm.
post edited by Dickie Fredericks - 2017/06/09 20:51:06
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/11 11:16:06
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Still cant activate Dang guys cmon.
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Seth Kellogg [Cakewalk]
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Re: CA-2A doesn't show in command center
2017/06/12 21:49:40
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Dickie Fredericks
Still cant activate Dang guys cmon.
Hi Dickie, [link=mailto:CA-@a]CA-[/link]2A is only listed as a trial product on your account and that's time limited, there doesn't seem to be a full version associated with your account. I'll make sure support follows up with you via e-mail, but I don't have any additional access or information to purchases or activations on your account at this time.
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Dickie Fredericks
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Re: CA-2A doesn't show in command center
2017/06/14 19:10:08
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No worries. It was obviously a giveaway at some point. It was in command center and I used it in PC without issue.
I have been informed I don't own it and it was a trial which is odd since it wasn't ever on my system before as a trial.
Disappointed? Yup.
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John
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Re: CA-2A doesn't show in command center
2017/06/14 20:00:52
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Its worth buying if you can.
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chuckebaby
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Re: CA-2A doesn't show in command center
2017/06/14 22:06:08
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John
Its worth buying if you can.
+1 It is one of the best Cakewalk plug ins I've used. I have tried a few different kinds (Waves, exc) But this one really nails the analog characteristics of the CA 2A. So as John said, if you can, but it.. you wont regret it.
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danbottomburp
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Re: CA-2A doesn't show in command center
2017/06/16 08:39:14
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Dickie Fredericks
36 hrs, 2 emails to support and no reply.
Wow. Glad I rarely need actual tech support.
Oh yeah and the new limiter doesnt show up anywhere either.
It's good practice to not flood them with emails about the same issue.
Asus Z270F Motherboard Intel core i7 7700k BeQuiet Dark Rock Advanced CPU Cooler Vengeance LPX 16GB DDR4 3200 Samsung 830 SSD SATA III 256GB 6GBPS 2.5" Coolermaster 600W Silentpro PSU Gigabyte 1080 Gpu Sonar Platinum Windows 10 64bit Behringer c-1 condensor mic Line 6 Helix Rack
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