Helpful ReplyCakewalk Servers Down?

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h3kke
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2017/11/26 06:54:33 (permalink)

Cakewalk Servers Down?

Anyone else experiencing this?  Command Center not working and cakewalk.com website not loading?  Hopefully it's just maintenance or migration!
#1
promidi
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Re: Cakewalk Servers Down? 2017/11/26 07:20:53 (permalink)
Same here.  Maybe it's being hammered with everyone trying to download their install files.

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#2
Amicus717
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Re: Cakewalk Servers Down? 2017/11/26 07:37:57 (permalink)
The site does come in eventually, but its very intermittent. At least it is still there...

Sonar Platinum, Windows 10 Pro 64, Core i7-5820K Haswell-E CPU, 32GB DDR4 RAM, RME Babyface, Adam F7 monitors, Mackie MCU
#3
Kev999
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Re: Cakewalk Servers Down? 2017/11/26 08:16:32 (permalink)
I was downloading some files from my "My Products" page earlier today, but the some of the downloads failed. Eventually the page became inaccessible.

SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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Having fun at work lately
#4
twelvetone
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Re: Cakewalk Servers Down? 2017/11/26 08:20:18 (permalink)
Same here, about 5 hours ago.
 
Where does CCC store the stuff it downloads to the PC?
I  could recover from there.
#5
M@
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Re: Cakewalk Servers Down? 2017/11/26 08:24:04 (permalink)
Yep....Was downloading ca. 8 hrs. ago when downloads started failing.

Tracking: Sonar Platinum (X3 Producer, X2 studio, X1 expanded, 8.3) (64bit)
System: Win10 Pro (64bit), Asus  P8Z77 V Le Plus, I7-3770k, 16GB Ram, SSD System drive, Raid1 Recording & Backup drive, VS-700 Set, TC Konnekt 48
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#6
Rimshot
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Re: Cakewalk Servers Down? 2017/11/26 08:34:42 (permalink)
Cannot connect thru Command Center. It says there is no network connection.
Cannot log in to my account either. 
Maybe maintenance is going on?
 

Rimshot 

Sonar Platinum 64 (Lifer), Studio One V3.5, Notion 6, Steinberg UR44, Zoom R24, Purrrfect Audio Pro Studio DAW (Case: Silent Mid Tower, Power Supply: 600w quiet, Haswell CPU: i7 4790k @ 4.4GHz (8 threads), RAM: 16GB DDR3/1600 
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#7
M@
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Re: Cakewalk Servers Down? 2017/11/26 08:41:44 (permalink)
A friend of the brother of Gibsons Head of IT told my wife's sister that they are currently uploading the final version of Sonar.

Tracking: Sonar Platinum (X3 Producer, X2 studio, X1 expanded, 8.3) (64bit)
System: Win10 Pro (64bit), Asus  P8Z77 V Le Plus, I7-3770k, 16GB Ram, SSD System drive, Raid1 Recording & Backup drive, VS-700 Set, TC Konnekt 48
Instruments: Roland Juno Stage, Kawai CA5, Washburn X50Pro, Blackstar-One100, Merida,...
#8
looneymusic
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Re: Cakewalk Servers Down? 2017/11/26 08:42:57 (permalink)
twelvetone
Same here, about 5 hours ago.
 
Where does CCC store the stuff it downloads to the PC?
I  could recover from there.




The default location should be {user}/programdata/cakewalk/command centre/downloads
#9
twelvetone
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Re: Cakewalk Servers Down? 2017/11/26 08:48:54 (permalink)
That helped a lot. Thanks.
#10
SquareSpiral
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Re: Cakewalk Servers Down? 2017/11/26 08:50:34 (permalink)
Yes, down for me too..
 
Way to go with not causing more panic among your users Cakewalk!! lol

www.squarespiral.co.uk
#11
Bristol_Jonesey
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Re: Cakewalk Servers Down? 2017/11/26 09:21:58 (permalink) ☄ Helpfulby Zargg 2017/11/26 11:25:59
M@
A friend of the brother of Gibsons Head of IT told my wife's sister that they are currently uploading the final version of Sonar.


And how long should this take, realistically, an hour at most?
 
I fear the worst and feel sorry for all those people who haven't downloaded all of their installers yet
 
Gibson, you utter, complete bastards

CbB, Platinum, 64 bit throughout
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#12
karhide
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Re: Cakewalk Servers Down? 2017/11/26 09:28:02 (permalink)
Not working for me and my plan was to download and archive this morning. I have just checked and I have the last downloads from the CCC but I had not downloaded everything 

Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico
 
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#13
M@
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Re: Cakewalk Servers Down? 2017/11/26 09:36:53 (permalink)
Me too....started archiving last night (European time) as I wasn't running the latest version of Splat.
During download of the Manual/help files download got interrupted. I believe the other downloads are "in"
Also I was planning on reinstalling in order to get the offline authorization file.


Tracking: Sonar Platinum (X3 Producer, X2 studio, X1 expanded, 8.3) (64bit)
System: Win10 Pro (64bit), Asus  P8Z77 V Le Plus, I7-3770k, 16GB Ram, SSD System drive, Raid1 Recording & Backup drive, VS-700 Set, TC Konnekt 48
Instruments: Roland Juno Stage, Kawai CA5, Washburn X50Pro, Blackstar-One100, Merida,...
#14
Kamikaze
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Re: Cakewalk Servers Down? 2017/11/26 10:12:14 (permalink)
Yu can still buy Cakwalk products frm 3rd parties, but yu'd need t download them. Surely they'd want this last bit of income before closing the servers

 
#15
karhide
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Re: Cakewalk Servers Down? 2017/11/26 10:17:54 (permalink)
I think they were using the Microsoft Azure to host the installs and maybe they forgot to pay the bill... 

Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico
 
Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400
 
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#16
Kamikaze
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Re: Cakewalk Servers Down? 2017/11/26 10:26:47 (permalink)
It took a long time, but the My Account page just loaded

 
#17
burgerproduction
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Re: Cakewalk Servers Down? 2017/11/26 10:36:43 (permalink)
I got to downloading just as soon as I realized Cakewalk was going under.
I spent several hours at home downloading as many setup files and instruments as possible, then went to work and set about downloading the rest to my work computer. Took me the best part of a day to get everything. So glad I did now. I'm sure I've missed something, like Rapture packs or some other add on, but I think I got all the important stuff, thank goodness.
It's pretty traumatic for users who put off installing every single feature of Sonar so as not to clog up their computers (such as me) to just be cut off from the products that they bought. Especially as many of these fx and plug-ins will work in other DAWs. 
If (and I hope it is only an if) Gibson has pulled the plug on the servers, it's a really ****ty way to end a ****ty situation. I'll give them the benefit of the doubt for a few days, and hope the servers come back on line.
 

Cakewalk by Bandlab, Sonar Platinum Lifetimer, Windows 10, HP Laptop, CPU i5, RAM 8GB. Audio interface: Edirol FA-101 Firewire interface with moded drivers. Microphones: Audio-Technica, M-Audio, Behringer, AKG. Pianos: Casio digital, Yamaha B1 upright.  Guitars: Dobro, Tanglewood, Danelectro, Fender. Hats: Fez
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#18
M@
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Re: Cakewalk Servers Down? 2017/11/26 10:40:40 (permalink)
Back online

Tracking: Sonar Platinum (X3 Producer, X2 studio, X1 expanded, 8.3) (64bit)
System: Win10 Pro (64bit), Asus  P8Z77 V Le Plus, I7-3770k, 16GB Ram, SSD System drive, Raid1 Recording & Backup drive, VS-700 Set, TC Konnekt 48
Instruments: Roland Juno Stage, Kawai CA5, Washburn X50Pro, Blackstar-One100, Merida,...
#19
paul jenkins
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Re: Cakewalk Servers Down? 2017/11/26 10:41:33 (permalink)
well I bought a cheap 2nd computer Friday $300 Aud, it took me all Friday night and yesterday to install Sonar and everything else.....it failed when I selected install all, but installing each one individually I got everything installed, registererd etc....just before this morning when it seemed to be completely dead.....So as a cheap option, I can still use Sonar offline for another 4 years, or 2 new computers lifetimes!!!!

Windows 10, 64 bit, intel core i7-6500U CPU @ 2.50GHZ  2.59GHZ......12 gig ram ....Sonar lifetime updates, presonus audiobox 1818 interface, and beringer UFX1604 mixer interface/control surface...... All round musician, multi-instrumentalist/songwriter.....attempting to produce good music.....started on music creator 6 2014, bought sonar 2015....and now invested in lifetime updates......Learning always!!!!Thanx cakewalk and online forum
#20
paul jenkins
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Re: Cakewalk Servers Down? 2017/11/26 10:55:46 (permalink)
Well I just checked, and Its still not working for me.......so yeah, maybe the servers are just choked up

Windows 10, 64 bit, intel core i7-6500U CPU @ 2.50GHZ  2.59GHZ......12 gig ram ....Sonar lifetime updates, presonus audiobox 1818 interface, and beringer UFX1604 mixer interface/control surface...... All round musician, multi-instrumentalist/songwriter.....attempting to produce good music.....started on music creator 6 2014, bought sonar 2015....and now invested in lifetime updates......Learning always!!!!Thanx cakewalk and online forum
#21
karhide
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Re: Cakewalk Servers Down? 2017/11/26 10:58:35 (permalink)
I just left the site to load and it got there in the end.  I guess there are issues with the server but who knows if there is anyone left at Cakewalk to sort it out... 

Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico
 
Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400
 
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#22
paul jenkins
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Re: Cakewalk Servers Down? 2017/11/26 11:08:02 (permalink)
Well that's probably the main issue......noones there to really keep it stable

Windows 10, 64 bit, intel core i7-6500U CPU @ 2.50GHZ  2.59GHZ......12 gig ram ....Sonar lifetime updates, presonus audiobox 1818 interface, and beringer UFX1604 mixer interface/control surface...... All round musician, multi-instrumentalist/songwriter.....attempting to produce good music.....started on music creator 6 2014, bought sonar 2015....and now invested in lifetime updates......Learning always!!!!Thanx cakewalk and online forum
#23
twelvetone
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Re: Cakewalk Servers Down? 2017/11/26 11:30:41 (permalink)
Very slow, very erratic, registration was barely possible.
 
I guess the fires in the ovens are burning down.
 
#24
ebibault51
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Re: Cakewalk Servers Down? 2017/11/26 11:48:18 (permalink)
If the server is congested because of downloads, that proves that there are many remaining Cakewalk customers!

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#25
SiberianKhatru59
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Re: Cakewalk Servers Down? 2017/11/26 12:21:14 (permalink)
I had a bit of trouble getting here at 06:30a this morning but (obviously) I did get here.

EDIT:  I cannot get into my account at all.  Great.  So it begins.
post edited by SiberianKhatru59 - 2017/11/26 12:49:26

SONAR Platinum, Win7 Home Premium 64bit, Sweetwater Creation Station CS250v21 (Ivy Bridge Core i5 3.4Ghz CPU, 12GB DDR3/1600Mhz RAM, 500GB/1TB Seagate Barracuda system/audio drives, SATA 6.0, USB 3.0), M-Audio Fast Track Pro USB, 2x KRK Rokit 5's, Yamaha MO8
#26
june61944
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Re: Cakewalk Servers Down? 2017/11/26 13:15:55 (permalink)
No trouble getting in to my account just now.

Studio One 3.5. SPLAT 64.  Win 7 Pro.  Dell 7010, i7 3770, 3.4 GHz, 16Gb RAM.  Tascam US-122 Mk II.  Lotsa other gadgets. 
#27
Wibbles
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Re: Cakewalk Servers Down? 2017/11/26 13:16:58 (permalink)
It took ages to log in and load product pages but I got there in the end.
 
Once there, downloads have been working fine for me.

I'm off to see the Wibble, the wonderful Wibble of Wobble
 
#28
ericyeoman
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Re: Cakewalk Servers Down? 2017/11/26 13:17:42 (permalink)
Just had problems getting in, but is OK now.

I noticed they've added links to mirror sites as well, so looks like they were aware of the problems.

CuBase, Ableton, Steinberg UR-22 MKII, i7-4790K 4.00 Ghz, 32Gb Corsair Vengeance Pro RAM, Windows 10. 
#29
Noel Borthwick [Cakewalk]
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Re: Cakewalk Servers Down? 2017/11/26 13:24:13 (permalink) ☄ Helpfulby Kamikaze 2017/11/26 13:29:17
Apparently it was caused by some congestion on our web server. Likely much higher volume than normal. Should be ok now.

Noel Borthwick
Senior Manager Audio Core, BandLab
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#30
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