Cakewalk Support - Is this a joke?
I purchased Z3ta2+ on my mac on the launch day. four days ago i drop z3ta on a channel in ableton live and almost lost my hearing, was a harsh beep at full volume. I raised a case with cakewalk support about the plugin and in return they sent me an email that someone else raised, complete with their serial number, email address and personal details. A) Is cakewalk going to help me fix the registration problem on 10.6.8 B) Why the heck did cakewalk support email me someone elses case complete with their personal details and serial number.