Cakewalk Tech Support in UK?

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asimmd
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2008/11/15 15:26:09 (permalink)

Cakewalk Tech Support in UK?

Hi All

Does anyone know if there is any tech support for Sonar 8 in the UK?

I have loaded Sonar 8 4 times now and I still don't have any Drum Maps.

All suggestions on a previous thread have not sorted the problem.

Thanks

Alan

Sonar Platinum - Intel i5 Quad Core - Win7 64Bit - 8 Gig Ram - Focusrite Saffire Pro 14 - Vox AC30HW2X - Torpedo Reload - Vox AC15C1 - MJW Custom Built Amp - Fender NOS56 Strat - Universal Audio and Waves Plugins - Softube - Redwirez IR's
 
 
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    Garry Stubbs
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    RE: Cakewalk Tech Support in UK? 2008/11/15 15:39:58 (permalink)
    Hi Alan,

    Edirol Europe supply the support for Cakewalk products purchased in the UK. The support line phone number is 0870 350 1515 charged at the UK national rate (whatever that is, I should look it up some time!!!) Their Website is www.ediroleurope.com I used it to help with configuration issues when I first got started and there is a guy called Phil who I spoke to a few times and he was great, hopefully he is still around

    Peace Love and Understanding

    Garry Kiosk

    post edited by The Kiosk Project - 2008/11/15 15:42:02


    https://soundcloud.com/garry-kiosk
    Sonar Platinum 64-bit: Q6600 8Gb Win7 64-bit: KRK Monitors: ART MPA PRO VLA ii preamp: 3 x 500Gb internal SATA disks: Superior Drummer2: GPO4: Realstrat: Saxlab: Rapture: Dimension Pro: Ozone 4: Edirol SPS-660: PCR-500 MIDI controller: Korg PadKontrol: Fender / Gibson / Yamaha / Ibanez guitars:Guitar Rig 5: Dual 22" Monitors: Mapex Drums, Sabian AAX cymbals: Alesis DM5 Pro Kit: SE Electronics and Shure Mics: Mathmos Lava Lamp (40W)
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    asimmd
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    RE: Cakewalk Tech Support in UK? 2008/11/15 15:46:58 (permalink)
    Hi Garry

    Thanks for the quick reply,I shall be on to them first thing Monday.

    Or maybe an email,perhaps they can tell me where my Drum Maps Have gone.

    Alan

    Sonar Platinum - Intel i5 Quad Core - Win7 64Bit - 8 Gig Ram - Focusrite Saffire Pro 14 - Vox AC30HW2X - Torpedo Reload - Vox AC15C1 - MJW Custom Built Amp - Fender NOS56 Strat - Universal Audio and Waves Plugins - Softube - Redwirez IR's
     
     
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    harald22
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    Re: RE: Cakewalk Tech Support in UK? 2015/12/17 11:06:46 (permalink)
    i have problem with SPS 250 sound card my MAC cant locate sound card and i think its something to do with the drives...But i've visited the website to try to download the SPS 250 drives for MAC there's none... can someone help me please 
     
     
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    robert_e_bone
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    Re: RE: Cakewalk Tech Support in UK? 2015/12/17 23:27:36 (permalink)
    Do the drum maps come in as additional content?  I thought a bunch of that stuff came in on a separate install than the Sonar install - meaning content that requires an additional execution of an installer to get what they called 'Additional Content'.
     
    Bob Bone
     

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    Grumbleweed_
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    Re: RE: Cakewalk Tech Support in UK? 2015/12/18 00:26:09 (permalink)
    robert_e_bone
    Do the drum maps come in as additional content?  I thought a bunch of that stuff came in on a separate install than the Sonar install - meaning content that requires an additional execution of an installer to get what they called 'Additional Content'.
     
    Bob Bone
     


    You are responding to a 7 year old thread!!!!!

    Grum.

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    slartabartfast
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    Re: RE: Cakewalk Tech Support in UK? 2015/12/18 00:50:22 (permalink)
    harald22
    i have problem with SPS 250 sound card my MAC cant locate sound card and i think its something to do with the drives...But i've visited the website to try to download the SPS 250 drives for MAC there's none... can someone help me please 




    The Cakewalk website only serves up Windows drivers, probably because the SPS 250 was a Windows only package of the Sonar Studio software with the SPS-25 interface. You might be able to use Mac OSX drivers found on the Roland website for the Edirol UA-25 or you might not. There could be differences that will screw things up, so be sure you have a way to roll back your Mac OS to a pre-installation state. 
    http://roland.com/support/article/?q=downloads&p=UA-25
     
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