Helpful ReplyCakewalk does not keep thier phone appointments

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Hilton Block
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2016/04/25 12:26:02 (permalink)

Cakewalk does not keep thier phone appointments

There is no longer any way to contact cakewalk directly. THey force you to schedule a phone appointment to "improve thier service" but I was supposed to have been called almost 2 hours ago and NOTHING!! I have been buying thier products for 19 years abd now this?????? I am completely frustrated
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    sharke
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    Re: Cakewalk does not keep thier phone appointments 2016/04/25 13:04:11 (permalink)
    "And now this" seems a little over the top. Perhaps they're busy, other calls have gone on longer than expected, have an emergency, any number of things.

    James
    Windows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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    bapu
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    Re: Cakewalk does not keep thier phone appointments 2016/04/25 13:58:31 (permalink)
    19 years 1 post.
     
    I'd be frustrated too.
     
    But first I'd try to post my problem in the product specific forum to see if I could get answer. But that's just me. YMMV.

    My name is Ed. I Am still bapu though.
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    craigb
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    Re: Cakewalk does not keep thier phone appointments 2016/04/25 14:21:51 (permalink)
    30 years ago I talked directly with Greg Hendershot on the phone about an issue and now this!

     
    Time for all of you to head over to Beyond My DAW!
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    Ham N Egz
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    Re: Cakewalk does not keep thier phone appointments 2016/04/25 16:20:39 (permalink) ☄ Helpfulby bapu 2016/04/25 16:38:14
    but I am important!!!!!! I want it NOW!!!!
     
    what do we want?
    SUPPORT!!
     
    when do we want it ?
     
    NOW!!!!!

    Green Acres is the place to be
     I dont twitter, facebook, snapchat, instagram,linkedin,tumble,pinterest,flick, blah blah,lets have an old fashioned conversation!
     
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    yorolpal
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    Re: Cakewalk does not keep thier phone appointments 2016/04/25 16:42:07 (permalink)
    I ran into that recently when the CCC deleted my Sonar altogether.  I went to call and got the "make an appointment" thingy.  It's a good thing I don't own a gun or I'd have been out a 27 inch monitor.  

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    bitman
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    Re: Cakewalk does not keep thier phone appointments 2016/04/27 19:10:11 (permalink)
    craigb
    30 years ago I talked directly with Greg Hendershot on the phone about an issue and now this!




    Gosh it was a better time.
    The company I worked for as an engineering test tech made disk controllers. Disk controllers.
    We had so much money there that we had profit sharing and 401ks and cleaning people.
     
    Now we have this. It's all around us now.
     

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