Cakewalk forum software - it's an embarrassing discrace.

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SteveStrummerUK
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2011/06/02 05:02:59 (permalink)

Cakewalk forum software - it's an embarrassing discrace.

 
Seriously, I genuinely wonder if Cake are aware of just how bad the forum software really is?
 
But if they are, I think it may be symptomatic of how little they hold its value to their overall business plan - if I were running a software orientated business of any kind, I'd want my user forums to be absolutely state of the art, and a pleasure for my cash-paying customers to visit.
 
And I know we joked about it in another thread, but I'd be absolutely horrified if three out the first seven returns when googling my forums returned words like 'closed', 'offline' and 'down':
 

 
 
I'm assuming the above returns are from when maintenance has been in progress, but the daily reoccurence of 'Runtime' and other errors suggests something is wrong somewhere.
 
And let's not start on the countless other quirks we have to negotiate on every visit.
 
Although it may appear that ASP Playground is an unsophisticated entry-level product, I'm pretty certain that cost isn't really playing a part here - so what is I wonder?
 
I'm guessing it would be the hassle factor of transferring all the posts across to a new platform?
 
But if that's not really a problem (I know next to nothing about this sort of thing), why are we being made to put up with this rubbish?
 
 
 
 
 
 
 
 
 
post edited by SteveStrummerUK - 2011/06/07 16:45:10

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    Wookiee
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    Re:Cakewalk forum software - please discuss. 2011/06/02 06:19:45 (permalink)
    I tried to bump this but the software would not let me.

    +1 to everything Steve said.

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    trimph1
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    Re:Cakewalk forum software - please discuss. 2011/06/02 06:58:05 (permalink)
    I tried posting a couple of times but got "Run-Timed" twice last night...and again...once this morning

    What is with these run-time errors???   

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    Twigman
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    Re:Cakewalk forum software - please discuss. 2011/06/02 08:49:58 (permalink)
    ...and the fact I can't post from my iPhone is a pita too........I've never experienced such flakey forum software

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    timidi
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    Re:Cakewalk forum software - please discuss. 2011/06/02 08:55:48 (permalink)
    i wonder if X1 was built off the same code foundation??

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    Re:Cakewalk forum software - please discuss. 2011/06/02 11:52:40 (permalink)
    Steve they may know or care, I don't know but they may not realize
    or care about how it may reflect on the company.

    I don't know what's better though because this is the only place I do the forums.
    I like the layout but it sure has problems.
    If were my software I would uninstall it. Performance outweighs appearance the
    way I see it.



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    dmbaer
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    Re:Cakewalk forum software - please discuss. 2011/06/02 13:43:46 (permalink)
    timidi


    i wonder if X1 was built off the same code foundation??


    Certainly not!  But iTunes was. 
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    Re:Cakewalk forum software - please discuss. 2011/06/02 14:00:41 (permalink)
    Twigman


    ...and the fact I can't post from my iPhone is a pita too........I've never experienced such flakey forum software

    vBulletin is the only way to go....bring it on


    That is not an issue of the forum software but Mr Apple

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    Re:Cakewalk forum software - please discuss. 2011/06/02 14:14:36 (permalink)
    Someone should put in a ticket and see what happens....

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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:14:42 (permalink)
    musicman100


    Twigman


    ...and the fact I can't post from my iPhone is a pita too........I've never experienced such flakey forum software

    vBulletin is the only way to go....bring it on


    That is not an issue of the forum software but Mr Apple


    Absolutely ! Funny how many people don't comprehend that it's their i-phone / pad that doesn't work properly.

    As for the the forum software, I'm not an extreme user (post count matters not to me ;)  ) and I don't really frequent any others to compare, but it pretty much does what I need it to do most of the time, so I don't really understand the issues that people have other than the search function which is clearly useless. I get around this by searching via google which usually does the trick. Bit of a chore I guess, but I can't get too excited about it personally. Maybe I'm missing the point.
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    DW_Mike
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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:29:57 (permalink)
    Cakewalk doesn't care so I've stopped caring. I just visit less often and sometimes everything runs so slow I just leave.

    First the recording software and now the forums are chasing me away. 
    Good job Roland/Cakewalk.

    Mike 

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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:30:40 (permalink)
    Strangely enough, I asked the Cakewalk folks about this awhile back and they replied almost instantly with a very detailed explanation of how the forum software works and why they use it. Included in the explanation was why certain users suffered with issues posting, email notifications, etc. There was quite a list of specific users names that were flagged to have issues. Unfortunately Steve, your name was on the list. Seems its a personal thing for them, regarding your level of satisfaction, and Cakewalks never ending pursuit of your unhappiness. Tough break my friend, but I'll put in a good word for you. Again.

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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:46:28 (permalink)
    chefmike8888


    Cakewalk doesn't care so I've stopped caring. I just visit less often and sometimes everything runs so slow I just leave.

    First the recording software and now the forums are chasing me away. 
    Good job Roland/Cakewalk.

    Mike 

     
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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:52:50 (permalink)
    Wow the forum is closed?  Right now?  Bummer in the Summer!


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    Re:Cakewalk forum software - please discuss. 2011/06/02 16:59:28 (permalink)
    What forum? theres a forum here?

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    Re:Cakewalk forum software - please discuss. 2011/06/02 18:54:57 (permalink)
    musicman100


    Twigman


    ...and the fact I can't post from my iPhone is a pita too........I've never experienced such flakey forum software

    vBulletin is the only way to go....bring it on


    That is not an issue of the forum software but Mr Apple
    I'm able to post off my Palm Pre 2...


    The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate.

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    Danny Danzi
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    Re:Cakewalk forum software - please discuss. 2011/06/02 19:11:52 (permalink)
    I'm one of the few that has really never had a problem with this forum other than it gets a bit slow at times. Once I figured out how to quote and reply properly it got better. LOL! But I've had no problems with notifications sent via email and clicking on the links and using the forum. I can imagine it's a mess for other people that may be more experienced forum users than myself, but this seems to work ok for me though I'm not down with how some of it works.

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    Susan G
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    Re:Cakewalk forum software - please discuss. 2011/06/02 19:34:24 (permalink)
    It's by far the worst of the forums I frequent. Some days (like today -- so far) it's fine, but when it's bad it's very, very bad. Slows to a crawl, then "No records to display", or server errors (runtime or the black box one). It's a pain to compose a reply and lose it, so if I have anything to say that takes more than a line or two I use TextPad & copy/paste.

    They must be able to see statistics somewhere of how frequently there are problems of one sort or another (not talking about scheduled site maintenance), and I would think after all this time and all the complaints they would've switched to something more reliable.

    The first thing I do when there's a problem is check another site to see if it's my system, and once in a blue moon it is, but 99.999% of the time (how's that for a statistic?:)) it's with the Cakewalk forums only.

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    Re:Cakewalk forum software - please discuss. 2011/06/03 02:19:14 (permalink)
    Weird, weird, weird...

    I have lots of issues with another forum (where I'm almost Bapu-like with my post count - not that it matters of course), but I rarely ever have problems here.  A couple of times something bizarre happens that has nothing to do with the normal bizarreness of our posts, but usually the forum works fine for me!  Except for this annoying warning:


     
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    Re:Cakewalk forum software - please discuss. 2011/06/03 20:48:21 (permalink)
    SteveStrummerUK


    chefmike8888


    Cakewalk doesn't care so I've stopped caring. I just visit less often and sometimes everything runs so slow I just leave.

    First the recording software and now the forums are chasing me away. 
    Good job Roland/Cakewalk.

    Mike 

     
    Mike, it's always great to see you around mate
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Not like that troublemaker Randy
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

     
     

    LOL Thanks Strammy ol mate.
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    andychap
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    Re:Cakewalk forum software - please discuss. 2011/06/05 00:07:02 (permalink)
    It's very slow here in the UK.  I think it might be something to do with the translation software.

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    SteveStrummerUK
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    Re:Cakewalk forum software - please discuss. 2011/06/07 15:52:16 (permalink)
     
    Arrrrrrrrrrrgggggggggggggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!!
     
     
     
     
     
    Need I say more
     
     

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    UbiquitousBubba
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    Re:Cakewalk forum software - please discuss. 2011/06/07 15:55:04 (permalink)
    500 Internal Server Error
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    SteveStrummerUK
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    Re:Cakewalk forum software - please discuss. 2011/06/07 15:56:19 (permalink)
    UbiquitousBubba


    500 Internal Server Error

     
    Yup, and now the wonderful quote system is completely knackered
     
     

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    SteveStrummerUK
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    Re:Cakewalk forum software - please discuss. 2011/06/07 15:58:13 (permalink)
     
    Pathetic.
     
     
    Testing
     
     
     
    Oh that seems to work... INDENT
     
     
     
     
    NOT!!

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    jamesg1213
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    Re:Cakewalk forum software - please discuss. 2011/06/07 15:58:49 (permalink)
    SteveStrummerUK


     
    Pathetic.
     
     
    Testing
     
     
     
    Oh that seems to work... INDENT
     
     
     
     

    Nope.. links are screwed as well..


     
    Jyemz
     
     
     



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    SteveStrummerUK
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    Re:Cakewalk forum software - please discuss. 2011/06/07 16:02:37 (permalink)
    jamesg1213


    SteveStrummerUK



    Pathetic.


    Testing
     


    Oh that seems to work... INDENT





    Nope.. links are screwed as well..

     
     
    Sorry mate - I managed to edit in that 'NOT' while you were posting.
     
    It looked ok in 'Preview' though.
     
    Don't we deserve something better than this though?
     
    There are forums out there for free software that work fine, why can't we have the same luxury for products that sell for hundreds of pounds/dollars etc?
     
     

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    Beagle
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    Re:Cakewalk forum software - please discuss. 2011/06/07 16:04:31 (permalink)
    so strummy broke the forum software????

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    SteveStrummerUK
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    Re:Cakewalk forum software - please discuss. 2011/06/07 16:06:25 (permalink)
    Beagle


    so strummy broke the forum software????

     
    Not yet Beag, but pass the sledgehammer
     
     
     

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    Re:Cakewalk forum software - please discuss. 2011/06/07 16:07:24 (permalink)
    SteveStrummerUK


    jamesg1213


    SteveStrummerUK



    Pathetic.


    Testing
     


    Oh that seems to work... INDENT





    Nope.. links are screwed as well..

     
     
    Sorry mate - I managed to edit in that 'NOT' while you were posting.
     
    It looked ok in 'Preview' though.
     
    Don't we deserve something better than this though?
     
    There are forums out there for free software that work fine, why can't we have the same luxury for products that sell for hundreds of pounds/dollars etc?
     
     
    It works in preview but when you post it..it goes all coocoo....


    The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate.

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    #30
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