wormser
Max Output Level: -71 dBFS
- Total Posts : 984
- Joined: 2007/11/18 11:26:55
- Status: offline
Cakewalk store website being worked on! Have Patience.... IT"S FIXED! ORDER AWAY!
Been using CW since Greg ran the company, held off on the X3 upgrade but got the "Loyalty Price" and decided to pull the trigger at $99.00.... Been trying that for the last hour.... Finally reached the final step, place order, and it comes back with "Service Unavailable". And BTW every single step in the process took 4 minutes of the browser churning away so it's the site. I have an extremely fast BB connection...... Anyone else having problems? Can there possibly be that many people upgrading tonight?
post edited by wormser - 2014/04/05 20:50:34
Windows 8 x64 Intel i7 950 3.06ghz 6 GB DDR3 1333(1066) OCZ memory Gigabyte X58A-UD3R v.2.0 Delta 66. Seagate 1.0tb drives x4 OS, Audio, VST, Backup Stuff. Mackie MCU Pro Latest. Faderport. Sonar X2, PreSonus 2.x, Reaper.
|
Andrew Rossa
Max Output Level: -56 dBFS
- Total Posts : 1910
- Joined: 2006/04/14 13:33:18
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:15:07
(permalink)
☄ Helpfulby wormser 2014/04/05 20:33:04
The answer is yes. We are working on speeding it up right now. I apologize for the inconvenience.
|
Grem
Max Output Level: -19.5 dBFS
- Total Posts : 5562
- Joined: 2005/06/28 09:26:32
- Location: Baton Rouge Area
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:27:08
(permalink)
Andrew Rossa [Cakewalk]
The answer is yes. We are working on speeding it up right now. I apologize for the inconvenience.
There you have it!~ From the "Horses mouth!"
Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
|
wormser
Max Output Level: -71 dBFS
- Total Posts : 984
- Joined: 2007/11/18 11:26:55
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:36:14
(permalink)
Damm! Now THAT IS SERVICE!!! Saturday night you guys still care about your customers.
You got my my order..... I'll give it a while and try again... And BTW you guys were pulling a 24x7 when X1 was released and serial numbers were not sent to everyone.... Still the best service in the biz......
Windows 8 x64 Intel i7 950 3.06ghz 6 GB DDR3 1333(1066) OCZ memory Gigabyte X58A-UD3R v.2.0 Delta 66. Seagate 1.0tb drives x4 OS, Audio, VST, Backup Stuff. Mackie MCU Pro Latest. Faderport. Sonar X2, PreSonus 2.x, Reaper.
|
Stone House Studios
Max Output Level: -40 dBFS
- Total Posts : 3550
- Joined: 2004/05/07 15:07:32
- Location: Natural Bridge, VA USA
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:40:10
(permalink)
Hows about editing that thread title a little bit since everyone is happy now? 😉
Brian
Core i7-6700@3.40Ghz Windows 10x64 16 GB RAM Sonar Platinum/Studio One PreSonus Studio 192
|
wormser
Max Output Level: -71 dBFS
- Total Posts : 984
- Joined: 2007/11/18 11:26:55
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:47:35
(permalink)
Stone House Studios
Hows about editing that thread title a little bit since everyone is happy now? 😉
Brian
Done!
Windows 8 x64 Intel i7 950 3.06ghz 6 GB DDR3 1333(1066) OCZ memory Gigabyte X58A-UD3R v.2.0 Delta 66. Seagate 1.0tb drives x4 OS, Audio, VST, Backup Stuff. Mackie MCU Pro Latest. Faderport. Sonar X2, PreSonus 2.x, Reaper.
|
Andrew Rossa
Max Output Level: -56 dBFS
- Total Posts : 1910
- Joined: 2006/04/14 13:33:18
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:47:53
(permalink)
wormser
Damm! Now THAT IS SERVICE!!! Saturday night you guys still care about your customers.
You got my my order..... I'll give it a while and try again... And BTW you guys were pulling a 24x7 when X1 was released and serial numbers were not sent to everyone.... Still the best service in the biz......
Should be all set now. Give it a whirl and let me know if it works ok. Again, apologies for the downtime.
|
wormser
Max Output Level: -71 dBFS
- Total Posts : 984
- Joined: 2007/11/18 11:26:55
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 20:51:53
(permalink)
Andrew Rossa [Cakewalk]
wormser
Damm! Now THAT IS SERVICE!!! Saturday night you guys still care about your customers.
You got my my order..... I'll give it a while and try again... And BTW you guys were pulling a 24x7 when X1 was released and serial numbers were not sent to everyone.... Still the best service in the biz......
Should be all set now. Give it a whirl and let me know if it works ok. Again, apologies for the downtime.
I'm on my way! Haha! After all that it's already in my account! Thanks again for showing the dedication the CW team has to customer service.
Windows 8 x64 Intel i7 950 3.06ghz 6 GB DDR3 1333(1066) OCZ memory Gigabyte X58A-UD3R v.2.0 Delta 66. Seagate 1.0tb drives x4 OS, Audio, VST, Backup Stuff. Mackie MCU Pro Latest. Faderport. Sonar X2, PreSonus 2.x, Reaper.
|
Andrew Rossa
Max Output Level: -56 dBFS
- Total Posts : 1910
- Joined: 2006/04/14 13:33:18
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 21:07:28
(permalink)
☄ Helpfulby wormser 2014/04/05 21:29:53
wormser
Andrew Rossa [Cakewalk]
wormser
Damm! Now THAT IS SERVICE!!! Saturday night you guys still care about your customers.
You got my my order..... I'll give it a while and try again... And BTW you guys were pulling a 24x7 when X1 was released and serial numbers were not sent to everyone.... Still the best service in the biz......
Should be all set now. Give it a whirl and let me know if it works ok. Again, apologies for the downtime.
I'm on my way!
Haha! After all that it's already in my account!
Thanks again for showing the dedication the CW team has to customer service.
Glad to hear it. Thanks!
|
mudgel
Max Output Level: 0 dBFS
- Total Posts : 12010
- Joined: 2004/08/13 00:56:05
- Location: Linton Victoria (Near Ballarat)
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 22:08:54
(permalink)
Now that the service issue is sorted, we only need to work out this bit about Andrew having a horse's mouth. ;-)
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
|
dcumpian
Max Output Level: -34 dBFS
- Total Posts : 4124
- Joined: 2005/11/03 15:50:51
- Status: offline
Re: Cakewalk your store website sucks.,......
2014/04/05 22:20:05
(permalink)
Ordered this morning and my order went through according to Paypal, but not according to Cakewalk. Sent an email to Customer Service. Glad to know that they are working on issues, still waiting to hear about mine  Regards, Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
|