Can no longer use CCC to download and install SPLAT updates...

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yorolpal
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2016/06/24 15:24:18 (permalink)

Can no longer use CCC to download and install SPLAT updates...

For the last three updates I haven't been able to use the Command Center to install them on my DAW.  They download fine but as soon as they start to install I get a Windows pop up dialog asking if I want to install SPLAT and no matter how I answer it the CCC install crashes and pops up an error dialog.  If I try to just ignore it the update never installs.
 
If I just go to my account at Cake and download the updates myself and install I have no problems at all.  But the CCC no longer likes my DAW.  
 
Any suggestions?
 

https://soundcloud.com/doghouse-riley/tracks 
https://doghouseriley1.bandcamp.com 
Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
 
SPLAT 64 bit running on a Studio Cat Pro System Win 10 64bit 2.8ghz Core i7 with 24 gigs ram. MOTU Audio Express.
#1

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    Zargg
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/24 15:49:09 (permalink)
    Hi. Have you tried to logout and log in again from CCC?
    All the best.

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
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    #2
    hockeyjx
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/24 15:52:10 (permalink)
    Did you download the latest version of CCC?

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    #3
    yorolpal
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/24 15:58:04 (permalink)
    Yup and Yup.

    https://soundcloud.com/doghouse-riley/tracks 
    https://doghouseriley1.bandcamp.com 
    Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
     
    SPLAT 64 bit running on a Studio Cat Pro System Win 10 64bit 2.8ghz Core i7 with 24 gigs ram. MOTU Audio Express.
    #4
    Zargg
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/24 16:29:00 (permalink)
    Did you do a restart afterwards?

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
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    #5
    yorolpal
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/28 23:20:30 (permalink)
    And I still can't use the CCC to update or install. Imagine that.

    https://soundcloud.com/doghouse-riley/tracks 
    https://doghouseriley1.bandcamp.com 
    Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
     
    SPLAT 64 bit running on a Studio Cat Pro System Win 10 64bit 2.8ghz Core i7 with 24 gigs ram. MOTU Audio Express.
    #6
    promidi
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 03:06:50 (permalink)
    yorolpal
    as soon as they start to install I get a Windows pop up dialog


    Exactly what does this "pop up dialog" say?

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    #7
    robert_e_bone
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 13:54:01 (permalink)
    Yeah - I too am quite curious to know exactly what the error message says.
     
    I wonder if something else is interfering with it all - like maybe your antivirus software, or something like that.  What antivirus software do you use, and have you tried temporarily suspending it just before running CCC and a Sonar install attempt?
     
    Hopefully, the error message(s) may contain one or more clues as to what is happening.  It sure seems like something quite local to your system, since there aren't a bunch of folks complaining about CCC failures and issues like what you are having.  There doesn't seem like there is too much to set or configure to use the CCC, so this shouldn't (I hope) take too much digging and tweaking to get it to work properly.
     
    Bob Bone
     

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    #8
    yorolpal
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 14:02:51 (permalink)
    It is a typical windows dialog as when installing the software yourself and not through the CCC.  It's as if both the CCC and Windows are trying to install the software at the same time but Windows is winning the battle.  If I download the update directly from my account at Cake and install it directly through Windows I get the very same dialog(s).  Only then the update installs fine.  It's like either something in either the CCC or my Win7 is not reading correctly with the other installer.

    https://soundcloud.com/doghouse-riley/tracks 
    https://doghouseriley1.bandcamp.com 
    Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
     
    SPLAT 64 bit running on a Studio Cat Pro System Win 10 64bit 2.8ghz Core i7 with 24 gigs ram. MOTU Audio Express.
    #9
    Thedoccal
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 14:07:31 (permalink)
    I had a somewhat similar problem some months back, albeit without the error message.  CCC would just sit there at 0% download progress.  I uninstalled Command Center, Downloaded the latest version and installed that, and that seemed to fix it for me.  Uninstalling the old was the key.

    http://www.catastrophelounge.com
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    #10
    JonD
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 14:55:43 (permalink)
    I would uninstall CCC.  Afterward, make sure the old CCC folder is gone (Should be in in C:\Program Files (x86)\Cakewalk\Command Center).  If any part if still there, delete it.
     
    DL and install latest version.  Reboot.

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    #11
    Noel Borthwick [Cakewalk]
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/29 15:01:39 (permalink)
    Can you post a screenshot of the error dialog you see so that we know what it is?

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #12
    yorolpal
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    Re: Can no longer use CCC to download and install SPLAT updates... 2016/06/30 17:07:51 (permalink)
    Will do when the next update rolls around Noel, ol pal.  But I think I'll also try uninstalling the CCC and reinstalling it as well.  I'm good to go until the next rolling update now though.

    https://soundcloud.com/doghouse-riley/tracks 
    https://doghouseriley1.bandcamp.com 
    Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
     
    SPLAT 64 bit running on a Studio Cat Pro System Win 10 64bit 2.8ghz Core i7 with 24 gigs ram. MOTU Audio Express.
    #13
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