Can't start platinum

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sausy1981
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2016/01/12 11:41:30 (permalink)

Can't start platinum

Hi guys, I just installed slate digital plugs onto my machine but when I went to open Sonar ,it wont open and it says some files are missing from my computer, they are
msvcr120.dll
msvcp120.dll
mfc120u.dll
Any help here would be greatly appreciated,
Thanks
Andrew
#1

4 Replies Related Threads

    scook
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    Re: Can't start platinum 2016/01/12 11:44:25 (permalink)
    Try reinstalling SONAR. It may require a rollback and roll foward if you are using the Command Center.
    #2
    slartabartfast
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    Re: Can't start platinum 2016/01/12 12:16:20 (permalink)
    If you have a restore point prior to the Slate install you could try going back to that to see if it fixes the problem. If it does, then reinstalling Sonar may replace the versions of the missing files, but it may not. You may need to re-install or repair your Visual C++ redistributable. Maybe scook can tell you which version is needed for current Sonar.
    #3
    sausy1981
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    Re: Can't start platinum 2016/01/12 12:24:25 (permalink)
    Hi guys Thanks for the quick replies. Really appreciate that. I downloaded the new command centre and before doing anything else I tried to open Sonar and hey presto it worked. So this might be helpful if anyone else gets the same error.
    Cheers
    Andrew
    #4
    scook
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    Re: Can't start platinum 2016/01/12 13:13:34 (permalink)
    Yes, the new Command Center includes the MS libs used by SONAR too. That is an even faster way to get them if you do not have the downloads cached.
    #5
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