thesongshop@yahoo.com
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Can't register DimPro on web site
Just finished installing P5 v2 and Dim pro-when i went to register DimPro the web site says it's an invalid #.
I tried using hyphens,w/out hyphens,caps ect-What am i missing/
Thanks
RJ
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JohnoL
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RE: Can't register DimPro on web site
2006/08/29 20:23:11
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Something similar happened to me 2 or 3 months ago. I got Dimension and P5 together
and couldn't register. Cakewalk emailed me the registration numbers. They told me the web site was having problems but I got the impression that their system didn't handle the purchase of P5 and dimension at the same time. Anyway they fixed it for me within a day or two.
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thesongshop@yahoo.com
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RE: Can't register DimPro on web site
2006/08/31 07:16:11
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turned out to be a "bad"(defective) serial# according to sales-i was able to register the new one provided me-thanks
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Soundog
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RE: Can't register DimPro on web site
2006/09/19 10:14:10
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I'm having that problem. I've emailed support, but haven't heard anything back yet. Who do I contact ?
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thesongshop@yahoo.com
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RE: Can't register DimPro on web site
2006/09/19 16:55:18
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call cakewalk sales-800-CAKWALK
turned out to be a "bad"(defective) serial# according to sales-i was able to register the new one provided me-thanks
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ronniebee
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RE: Can't register DimPro on web site
2006/09/20 01:47:25
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Ron,
How long did it take to get a reply???
I emailed my Invalid Number on the morning of 9-18-06 along with a copy of my order confirmation. I still haven't received a reply. The lady I talked to was very nice, and sounded as if she would return my new number right away.
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thesongshop@yahoo.com
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RE: Can't register DimPro on web site
2006/09/20 06:36:00
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i did over the phone-it takes at least 2 days for them to get respond to any email- a least that has been my experience with them
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ronniebee
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RE: Can't register DimPro on web site
2006/09/20 08:45:19
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Ok, Thanks Ron,
Maybe Today, Sigh.
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mountaincruz
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RE: Can't register DimPro on web site
2006/09/21 11:59:22
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Cheers! SONAR X1 Expanded x64 Windows 7 Home Premium x64 HP Pavillion Elite HPE 410y AMD Phenom II 1045 2.7 Ghz 8 GB memory Focusrite USB 6
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mewsicknerd
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RE: Can't register DimPro on web site
2006/09/21 16:39:34
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does Dimension Pro use them same manner of copy protection as P5 and Sonar? Or do you need to authorize Dimension Pro with any PC configuration change? 
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b rock
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RE: Can't register DimPro on web site
2006/09/21 17:46:07
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does Dimension Pro use them same manner of copy protection as P5 and Sonar? Yes. You get your serial# with the CD, and use it to obtain your Product Registration Code before the 30 days after installation are up. Remember the e-mail address that you registered under as well. It's important later on for updates, re-installs, etc.
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fwrend
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RE: Can't register DimPro on web site
2006/09/21 19:22:32
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I just received my new serial number and registration code. However, DP won't allow me to change the original serial number and won't accept the registration code with the old serial number. Do I have to reload DP and even if I do, will it accept the new serial number? Thanks!
Wren Studio Cat DAW i7-4790K 4.0GHz, 16 GB, Windows 10 (latest), 64-bit, 500GB SSD OS HDD, 1.5TB 7200 SATA Recording, 2x 1TB SSD Samples, MOTU 8M, Behringer X-Touch
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Sunsa01
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RE: Can't register DimPro on web site
2006/09/22 10:51:35
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Exactly the same for me last night. However, I tried again this afternoon and was successful.  Additional Information.......... I tried to download the 1.2 the 1.2 RTAS as well as the expansion pack and have not been successful. I am now advised that I have not registered my product. Any suggestions?
post edited by Sunsa01 - 2006/09/29 10:43:42
Peter Elstob
MAZAMBAAN Music Parkhurst, SOUTH AFRICA SONAR X1
Intel i5 750 8 Gb
Windows 7 x64
M-Audio Firewire 410, Oxygen8, Roland XP-30
"Mazambane, isiZulu for potato" Just getting back into music after a few years
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ronniebee
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RE: Can't register DimPro on web site
2006/09/30 05:45:23
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Susan,
Did you get a solution to this yet?
I called Cakewalk, and they sent me another serial# to download with. Took about a week, but they were swamped at the time.
If you are still having the problem and don't want to call LD from Africa, send me an e-mail at my contact here and I will send you the E-mail address of the person who helped me.
Ronnie Bee
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mick@itc
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RE: Can't register DimPro on web site
2006/10/05 21:57:48
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Hi all
Been through this same issue. When I got the new Rego and serial number I had to completly uninstall DIM PRO to get the thing working properly. Best to try this.
Keep well
Mick from Oz. HP DV7-3008tx , Sonar 8.5 PE, Komplete 6, GPO, JABB, Ozone 4, Melodyne Studio & DNA
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