CbB randomly loses connection to the USB MIDI Keyboard

Author
PopStarWannabe
Max Output Level: -87 dBFS
  • Total Posts : 163
  • Joined: 2010/03/28 13:40:10
  • Location: Bucharest, Romania
  • Status: offline
2018/05/14 18:33:40 (permalink)

CbB randomly loses connection to the USB MIDI Keyboard

 
Without apparent reason CbB will randomly ignore the MIDI Keyboard connected via USB. The MIDI input/output indicator is then dead.
 
The Keyboard does show up in Preferences > MIDI Devices.
 
After restart of CbB everything is fine again.

- Asus P5B-E
- Intel Core 2 Quad Q8200 @2.33 GHz
- Windows 10 Pro (x64)
- RME Fireface UC (ASIO Driver)
- Sonar X2a Producer (x64)

#1

8 Replies Related Threads

    bwbalint
    Max Output Level: -85 dBFS
    • Total Posts : 296
    • Joined: 2015/03/28 17:13:56
    • Location: Eastern USA
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/14 18:56:34 (permalink)
    Check the Power Management options in Device Manager.  Look at all the USB ports/hubs and make sure the computer can't just turn them off to 'save power.'

    CbB latest incarnation, Focusrite Scarlett (2nd generation), WIN10 1809 build,  , MCU pro , Yamaha Motif classic 6 , focusrite ASA one
    #2
    bwbalint
    Max Output Level: -85 dBFS
    • Total Posts : 296
    • Joined: 2015/03/28 17:13:56
    • Location: Eastern USA
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/14 18:58:39 (permalink)
    And check them with each WIN 10 update, as Microsoft appears to randomly reactive different power options, especially for the USB hubs.
     
     

    CbB latest incarnation, Focusrite Scarlett (2nd generation), WIN10 1809 build,  , MCU pro , Yamaha Motif classic 6 , focusrite ASA one
    #3
    PopStarWannabe
    Max Output Level: -87 dBFS
    • Total Posts : 163
    • Joined: 2010/03/28 13:40:10
    • Location: Bucharest, Romania
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/14 19:13:55 (permalink)
    I'm on the "High Performance" plan.
    USB selective suspend setting: Disabled

    - Asus P5B-E
    - Intel Core 2 Quad Q8200 @2.33 GHz
    - Windows 10 Pro (x64)
    - RME Fireface UC (ASIO Driver)
    - Sonar X2a Producer (x64)

    #4
    35mm
    Max Output Level: -68 dBFS
    • Total Posts : 1105
    • Joined: 2008/12/09 08:21:44
    • Location: Devon, UK
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/14 19:22:00 (permalink)
    If you have google chrome running that can hijack the midi drivers.

    Splat, Win 10 64bit and all sorts of musical odds and sods collected over the years, but still missing a lot of my old analogue stuff I sold off years ago.
    #5
    promidi
    Max Output Level: -66 dBFS
    • Total Posts : 1220
    • Joined: 2014/11/21 18:46:39
    • Location: South Australia
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/15 10:13:53 (permalink)
    Also in device manager, make sure all USB entries with the word "hub" has the setting  “Allow the computer to turn off the device to save power” disabled.

    Windows 10 64bit fully patched, 16 gig ram . 
    PCR-800 Controller.  (Working in Win 10 1809 64bit)
    CPU: i5 4670. 
    Video: Nvidia GTX560ti (latest drivers).
    Audio IF: Focusrite 2i2 2nd Gen

    Internet always on.

    Software
    : Cakewalk by Bandlab (2018.09 B29)
    ASIO mode. 24bit 48khz 256 samples 
    Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
    #6
    bwbalint
    Max Output Level: -85 dBFS
    • Total Posts : 296
    • Joined: 2015/03/28 17:13:56
    • Location: Eastern USA
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/15 17:09:35 (permalink)
    the other things I have tried are using a new USB cord and trying a different USB port if you can.  Also check that the drivers that show up for your device in device manager are the most recent ones.  I have seen where an update to WIN10 has Windows installing some older device driver on a device.  Also the 'fast start' and hibernation options for Win10 have screwed around with my USB ports.  Making sure both of these are also off may help.  
     
    let us know if anything works.  That would be helpful for the next person! Cheers!

    CbB latest incarnation, Focusrite Scarlett (2nd generation), WIN10 1809 build,  , MCU pro , Yamaha Motif classic 6 , focusrite ASA one
    #7
    PopStarWannabe
    Max Output Level: -87 dBFS
    • Total Posts : 163
    • Joined: 2010/03/28 13:40:10
    • Location: Bucharest, Romania
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/15 20:14:11 (permalink)
    I regret to have to say it but it's a Cakewalk problem.
     
    I tried with Reaper: I left it for 30 minutes. Monitor turned off after 8 minutes as set by me in the power plan. After 30 minutes, I struck the keyboard and it played.
     
    Tried the same experiment with Cakewalk: after I came back 30 min later it was dead. Midi Activity indicator dead. Keyboard DID show up in Device Manager though!
     
    After I restarted Cakewalk all was fine again.

    - Asus P5B-E
    - Intel Core 2 Quad Q8200 @2.33 GHz
    - Windows 10 Pro (x64)
    - RME Fireface UC (ASIO Driver)
    - Sonar X2a Producer (x64)

    #8
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: CbB randomly loses connection to the USB MIDI Keyboard 2018/05/15 22:14:10 (permalink)
    My experience is that if the keyboard uses a generic widows midi driver this will happen. My Roland and my Yamaha come with drivers, they never get disconnected. My Akai synth station uses a generic driver and always gets disconnected. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #9
    Jump to:
    © 2024 APG vNext Commercial Version 5.1