Clicks and pops with saffire pro 10

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EN
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2008/12/28 14:54:18 (permalink)

Clicks and pops with saffire pro 10

Hello all, after a long time away from the recording hobby, I am finally back at it! I just got a new Focusrite Saffire Pro 10 i/o and using it with:

Core2duo 2.66
2GB RAM
Vista 32 bit SP1
Sonar 7.0.2 PE

I just reformated and installed windows so my pc is an exclusive DAW now. Everything is running quite smoothly so far (barely any activity on the CPU and Disk meters during playback) except I am still getting some clicks and pops during playback even with just one audio track.

I have gone through all the troubleshooting that I know of for getting rid of clicks and pops (changing buffer/latency/asio settings, tried deleting the AUD.ini file) but I cannot get rid of them and I can't seem to find a post on the forum regarding optimal settings for the saffire and sonar.

So my question:

Is there anybody here with a similar setup who is willing to share their audio settings?

Any other ideas on where my problem might be?

Thanks for any help,

Ian
#1

16 Replies Related Threads

    EN
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    RE: Clicks and pops with saffire pro 10 2008/12/28 15:56:54 (permalink)
    OK, I think I solved it. I did not have the sample rate in the saffire control panel matched with the sample rate in the sonar project.
    #2
    ba_midi
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    RE: Clicks and pops with saffire pro 10 2008/12/28 16:25:58 (permalink)

    ORIGINAL: EN

    OK, I think I solved it. I did not have the sample rate in the saffire control panel matched with the sample rate in the sonar project.


    Many of us users here suggest this as well:

    Sonar ... Options->Audio->Advanced i/o buffer playback : try 512 or higher.

    Billy Arnell (ba-midi)

    http://www.ba-midi.com/music/files
    Music gives me life, so I give life Music.
    Thanks for listening - Let's Dance to the rhythm of life! :)
    #3
    JSkeen
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    RE: Clicks and pops with saffire pro 10 2008/12/28 17:13:18 (permalink)
    I just got my focusrite pro 40 yesterday and it runs great at 128. do you get a click when you change sample rates EN?
    #4
    ba_midi
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    RE: Clicks and pops with saffire pro 10 2008/12/28 17:26:35 (permalink)
    I don't have that sound card, so I think you meant to reply to the original poster (OP).

    However, "128" is your latency setting I think?

    There is a LOT of confusion about these settings.

    1 - there is the AUDIO DEVICE's latency setting. This is expressed sometimes as "samples" or "buffers" - sometimes just as milliseconds (ms).

    2- there are settings INSIDE Sonar for its own playback and record "buffers". 512 for playback and 256 for record happen to be my own sweet spots.

    These are two separate items, so I try to be clear by stating which one I'm suggesting a user adjusts.


    ORIGINAL: JSkeen

    I just got my focusrite pro 40 yesterday and it runs great at 128. do you get a click when you change sample rates EN?


    Billy Arnell (ba-midi)

    http://www.ba-midi.com/music/files
    Music gives me life, so I give life Music.
    Thanks for listening - Let's Dance to the rhythm of life! :)
    #5
    JSkeen
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    RE: Clicks and pops with saffire pro 10 2008/12/28 19:50:01 (permalink)
    yeah its the asio buffer....I have not played with the sonar settings yet...sorry should have been more clear.
    #6
    EN
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    RE: Clicks and pops with saffire pro 10 2008/12/29 21:20:08 (permalink)
    Thanks for the info :)

    For my Saffire the latency settings for ASIO Buffer Size range from 2.0ms to 40.0ms, I currently have it set at 2.0ms. Then there is firewire buffer size, which ranges from .1ms to 20ms, I vave it at .5ms.

    So for the playback buffer in Sonar, does higher = better? Where is the cutoff? Changing it hasn't seemed to make much difference for me so far, however I have not made any big projects yet.
    #7
    ba_midi
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    RE: Clicks and pops with saffire pro 10 2008/12/29 22:22:46 (permalink)

    ORIGINAL: EN

    Thanks for the info :)

    For my Saffire the latency settings for ASIO Buffer Size range from 2.0ms to 40.0ms, I currently have it set at 2.0ms. Then there is firewire buffer size, which ranges from .1ms to 20ms, I vave it at .5ms.

    So for the playback buffer in Sonar, does higher = better? Where is the cutoff? Changing it hasn't seemed to make much difference for me so far, however I have not made any big projects yet.


    Here's what I've discovered -- it may not apply to everyone. By using an i/o playback buffer of 512 (again, this is my sweet spot), I was able to more accurately determine my audio device's latency sweet spot. Unfortunately, I cannot get below 5ms without glitches/pops/clicks, but I also found out that it doesn't matter that much as there is a balance met.

    So while many try to get the absolute lowest audio latency they can get, it doesn't always work out - and more importantly I think, is what can work.

    So I have found I can live with the 5 to 8ms latency ... my human abilities allow me to adjust, so to speak; and then I get the benefit of other things working well together without the pops/clicks/glitches. It's a give and take thing.

    Billy Arnell (ba-midi)

    http://www.ba-midi.com/music/files
    Music gives me life, so I give life Music.
    Thanks for listening - Let's Dance to the rhythm of life! :)
    #8
    CJaysMusic
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    RE: Clicks and pops with saffire pro 10 2008/12/29 22:36:36 (permalink)
    Raise your latency and experiment with different settings and driver modes. Try wdm and asio with different settingsd. Yuoll find your pc's "G" Spot...
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #9
    ba_midi
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    RE: Clicks and pops with saffire pro 10 2008/12/29 22:40:36 (permalink)

    ORIGINAL: CJaysMusic

    Raise your latency and experiment with different settings and driver modes. Try wdm and asio with different settingsd. Yuoll find your pc's "G" Spot...
    Cj


    I think you meant to reply to the other guy ;)

    Billy Arnell (ba-midi)

    http://www.ba-midi.com/music/files
    Music gives me life, so I give life Music.
    Thanks for listening - Let's Dance to the rhythm of life! :)
    #10
    CJaysMusic
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    RE: Clicks and pops with saffire pro 10 2008/12/29 22:41:40 (permalink)
    LOl....Ima bad boy..
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #11
    Rigel Russell
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    RE: Clicks and pops with saffire pro 10 2008/12/29 23:31:06 (permalink)
    For my Saffire the latency settings for ASIO Buffer Size range from 2.0ms to 40.0ms, I currently have it set at 2.0ms. Then there is firewire buffer size, which ranges from .1ms to 20ms, I have it at .5ms.

    I have the Saffire 26 (uses the same driver) with the FireWire Buffer Size set to 1.0ms. With that setting, I can use different ASIO Buffer sizes depending on the system load, etc. without clicks/pops. I currently have it set at 20ms for full mixes.

    Also, I'm using an older beta driver: SaffireControl PRO Version 1.1.7789, Firmware version 1.1.7530, with an AMD 4000+ (single core) system. The version 2x drivers increased the internal hardware buffer a tiny bit, and they weren't as stable for me.

    Keep trying different ASIO and FireWire buffer sizes in the ASIO Control Panel, and find your sweet spot. You have a faster system than I, which means you should be able to do more at the lower settings. FYI, I had some fun playing thru amp sims, and hearing the plug-in effects, etc, at your settings, but had to increase the latency once I had just a few tracks recorded, so I don't often bother with "Input Monitoring" with plug-ins anymore. Just add some external hardware reverb in the cans if needed during tracking. It would be different if keyboard was my main instrument and playing soft-synths real-time was a must-have. I'll try again when I build a new system, or get a different interface. Please note that the way I use it, it's a very stable, and great sounding interface.

    Peace.
    Rigel
    #12
    EN
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    RE: Clicks and pops with saffire pro 10 2009/01/03 22:42:30 (permalink)
    Thanks for the replies! :)

    The only times I am getting clicks and pops now are when I a) zoom/scroll during playback, and b) when I drag a midi note around in the piano roll view-- I get all kinds of noise. I have seen posts about graphics cards causing clicks and pops when the screen has to refresh, but I am not really sure the best way to troubleshoot this... I have the latest drivers for my GeForce 8600 GT.
    #13
    Toxikator
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    RE: Clicks and pops with saffire pro 10 2009/01/03 22:46:30 (permalink)
    I actually had this nightmare a while ago, same situation; audio clicks no matter what the latency, **** acting up when I did GFX stuff.

    Oddly enough disabling my wireless card solved the problem. You might try that...
    #14
    EN
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    RE: Clicks and pops with saffire pro 10 2009/01/03 23:00:17 (permalink)
    Thanks for the tip, but no wireless card present in my rig...
    #15
    EN
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    RE: Clicks and pops with saffire pro 10 2009/01/04 00:01:57 (permalink)
    OK, I enabled all the 'visual fluff' in Vista under advanced settings and it made the clicks and pops worse, so I know it is something to do with the graphics.

    What I don't get is how my graphics card, which handles big 'ol 3D games perfectly, is screwing me up on a very graphics-non-intensive program... Isn't the GPU meant to take the load off of the CPU and RAM??
    #16
    urkke
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    RE: Clicks and pops with saffire pro 10 2011/04/26 11:30:17 (permalink)
    EXACTLY, disabling the wireless card did the trick... Thanks a lot !!!
    Also, my USB laser mouse caused another kind of hiss, I had to disconnect it too.
    #17
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