Computer Hardward - Crash at low latencies

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mikebeam
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2014/01/24 08:16:57 (permalink)

Computer Hardward - Crash at low latencies

Windows 8.1
i5 Processor 3.2gHz
Corsair Vengeance Blue 8 Gb (2x4) 1600mHz
 
I've been using Synths and Midi - about 8-10 tracks with different sounds.  I'm not running too many effects but there are a few on a couple of tracks and the Master bus.  I've been going into preferences and switching the ASIO settings from Rapid to Normal - I need low latency when recording a part, but not when editing.  Sometimes I forget, or I forget to mute all the effects.  Sometimes it doesn't matter but now and then the system crashes.  Basically - I hear a really loud noise.  Sonar still allows me to save most of the time and then close the program and reopen.  On one occasion - it did not and I lost some material.
 
The was a my first built computer - I have some basic hardware knowledge.  Do you think it's a processor or RAM or both that isn't keeping up?  Or something totally different?  I was hoping (fingers crossed) that adding another 8Gb RAM would do the trick and I would be fine...
 
What do you think?
 
#1

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    robert_e_bone
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 08:46:47 (permalink)
    Lots of folks find alternative effects to use when tracking, for effects that cause latency issues, and then when tracking is all done, they switch to the effects that are designed for use in mixing/mastering.
     
    So, instead of using a CPU-intensive effect during tracking, or one that has look-ahead processing, they find some less demanding substitute to use, just while recording, then swap back to the actual desired effect for mixing and mastering.
     
    Or, instead of muting effects, you can temporarily bypass them all, by hitting 'E' on your computer keyboard to bypass them, then hit 'E' again to again process using the effects.
     
    Give the above some thought, and perhaps a try, and see if that helps.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    mikebeam
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 08:55:31 (permalink)
    Thanks for the reply.  That's what I've been doing and it really helps!  When I said 'mute' the FX I meant that I hit the FX button at the top.  It's never crashed when that was engaged! 
     
    With that said - I've forgotten to hit it a couple of times and been kicking myself when it crashed.  Do you think upping the RAM would help - because that's really easy and relatively inexpensive?  If I needed a new processor or something, I would just deal and try to remember every time. 
    #3
    tacman7
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 08:56:43 (permalink)
    Is that i5 a quad core?
     
    What is your interface?
     
    A modern interface is required to do low latency.
     
    I'm using 8.1 myself but win7pro is supposed to do more tracks and all that.
     
     
    The lower the latency the harder the machine has to work so you have to find a compromise between workload and speed.
    People who use a lot of processing do change their latency for the task they're doing.
     
     
     
    #4
    mikebeam
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:03:28 (permalink)
    That's interesting...  The i5 IS a quad core.  My interface is a M-Audio Quad.  I think it was only released last year so it's pretty 'cutting edge' - I didn't realize that when I bought it.  I'm flying with really low latency.  Even when I lower to Normal I have about 500 samples.  I'm talking like .2 milliseconds when I'm going at rapid! 
     
    Perhaps changing latency depending on task is par for the course.  It's also only crashed when editing - never while recording.  Even at the 'rapid' level. 
    #5
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:08:28 (permalink)
    An easy way to see what Sonar is taxing on your computer is the Performance Module. Right click the Control Bar (the bar at the top where the Transport and other modules are) and select Performance Module until it appears. This will likely replace one of the other modules so if you don't want to lose a necessary module while using the Perf Module do the Right Click/Select action on the module you need the least and that one should be the one replaced.
     
    The Perf Module has four indicators. One for CPU, one for RAM, one for available disk space and one for the read/write capacity for the hard drive.
     
    The CPU will have multiple lines representing your computer cores. If any of these hit max you are overtaxing the CPU and need to adjust you buffers or use some resource saving methods to get it into an acceptable range.
     
    The RAM is just a plain bar meter. If it starts maxing out you are overloading the RAM. Freeze or bounce some synths or change your buffers.
     
    The disk space stuff just shows how much space you have left. If it gets too full your computer in general will just start screwing up so you need to remove some data or buy another/bigger hard drive.
     
    Then there is the HDD icon for read/write. This will change colors if you are moving to much data from the disk or vice versa too fast. Red is bad and will likely cause an engine stop/dropout. If this happens you go into Preferences and increase the Read/Write cache settings. This will give your hard drives a bit more time to catch up to Sonar. Only increase this as much as necessary. Make sure your hard drives are running at 7200RPM or more as that is the optimal HDD speed for audio. SSD drive are way faster.
     
    Things you can do to minimize resource consumption.
     
    Raise your buffers while mixing/editing. Latency does not matter when you do these things and they are generally more resource intensive. Only lower them to just above the point of problems (keep an eye on the perf module). Sometimes you just gotta deal with a little latency.
     
    Freeze tracks/synths. This will temporarily bounce effects and synths to audio to take the load of the system. When you are done recording click the Freeze button again and they will return to their original state.
     
    Bounce tracks. This is permanent but will free up resources like freeze does. Only do this if the track is complete and you no longer need to make any parameter changes.
     
    Archive unnecessary tracks. This will take the tracks completely out of the mix. Use for anything you do not need to hear anymore like bed tracks. You can use this in conjunction with the following...
     
    Create a stereo backing track of the project to record to and archive all other tracks while recording. Just bounce/mixdown all the tracks to a new track and archive the rest. Now your system is only processing that one track and whatever you are working on reducing resource consumption.
     
    Lots of other stuff you can do but with all that you should be able to keep working.
     
    There are system tweaks that can be done as well but maybe you've already done that so let us know.
    #6
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:11:02 (permalink)
    Yeah... don't use the resource hogging mastering effects while tracking. Just get the tracks down and get fancy after the fact. Some people like to "mix" as they record but that's a little weird. If you are one of those definitely use Freeze or some of the other options I mentioned.
     
    #7
    mikebeam
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:26:58 (permalink)
    Awesome Beepster.  I'll check this stuff out and give an update.
     
    Do you know how I check if my Hard Drive is running at 7200Rpm? 
     
    It's a WD green 500 gb 64mb cache Sata III. 
    #8
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:30:11 (permalink)
    Green? Replace it with a Caviar Black, Barracuda or even an SSD if you can afford it. Those "environmentally friendly" green drives are fine for regular computer stuff but suck for audio.
     
    As far as checking the speed Bob or someone smarter than I would have to help you with that but I think we've found a potential culprit to your difficulties.
     
    Cheers.
    #9
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:31:26 (permalink)
    Oh and if you have the actual model number for the drive you should be able google it to find out the speed on sites like Tom's Hardware, New Egg or even Amazon in the product descriptions.
     
    And as long as we are on the subject IF you choose to go the mechanical HDD route you might want to look at the 10,000rpm ones instead of the 7200rpm ones I mentioned earlier. I did not know when I built my system that they built ones that fast otherwise I would have bought those instead. Still 7200rpm is generally the accepted base line for DAW drives.
     
    Full disclosure: I am not a computer tech.
    #10
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:37:32 (permalink)
    Also if your drive IS the issue (and your problem sounds similar to one I had with a really HUGE project running off a single drive and required an increase in my read/write cache which you should do in the meantime) then the perf module HDD icon will likely reveal it. Yellow is good. Orange is working it. Red is the danger zone.
    #11
    mikebeam
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:38:16 (permalink)
    Here is the model number:  WD5000AZRX
     
    I couldn't find it on the website, but looking at the other specs I see what you mean.  I think I bought it because it said that it was 'quiet'.  Black or SSD would have been better.  Wasn't very confident I could even get the computer up and running...  Maybe I'll upgrade.  Thanks!
    #12
    mikebeam
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:40:06 (permalink)
    The performance module is up there, but I don't remember it ever getting anything other than yellow.  But I also wasn't monitoring it.  I'll keep an eye on it.
    #13
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:43:56 (permalink)
    http://www.newegg.ca/Product/Product.aspx?Item=N82E16822236155
     
    Under the Specs for RPM it says "IntelliPower" instead of an actual speed. lol that's helpful.
     
    I'm assuming that means it is always fluctuating speed based on usage. You do not want any of your hardware doing that with audio. That's how dropouts happen. Just like you should go into Windows Power Management and set everything to "Always On" or whatever. Power saving features are just no good for a DAW.
     
    For now I'd see if there is a way to make your current drive remain at a constant speed. Someone smarter than I would have to help you with that though.
     
    Cheers.
    #14
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:46:23 (permalink)
    mikebeam
    The performance module is up there, but I don't remember it ever getting anything other than yellow.  But I also wasn't monitoring it.  I'll keep an eye on it.




    Yeah, the power saving crap on that drive may not even be allowing it to get to the max out point however when I was having issues the HDD icon would be fine until it wasn't and I'd get a crash. If it is being triggered then what likely would happen is it would flash red right before your project ate itself.
    #15
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 09:52:36 (permalink)
     
    It should also be noted that this may NOT be the problem or the ONLY problem. Just one thing to look at. If you look in the Computers section of this site you can peruse builds known to be stable with Sonar. I particularly like the ADK site because it has a "Parts Picker" page that let's you build your own system from the tested products they use. That's where I learned about all the stuff I needed for my build and I actually emulated one of their packages as best I could from various parts distributors. I'm in Canada so the shipping and taxes would have been WAY to much to simply buy a system directly from them.
     
    http://www.cakewalk.com/PCResource/default.aspx
    #16
    robert_e_bone
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    Re: Computer Hardward - Crash at low latencies 2014/01/24 10:02:46 (permalink)
    There have certainly been multiple reports of wacky issues caused by 'green' drives, where the speed is allowed to fluctuate.
     
    IF there is a means of telling the hard drive to stop with all of that nonsense, by all means I recommend doing so.
     
    Drive access and transfer speed is hugely important for performance in Sonar, or any other recording software.
     
    The above is in addition to curing whatever else may be going on with your system, like bloatware, settings, memory, etc.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #17
    Sir Les
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    Re: Computer Hardward - Crash at low latencies 2014/01/25 08:42:53 (permalink)
    Beepster
    Also if your drive IS the issue (and your problem sounds similar to one I had with a really HUGE project running off a single drive and required an increase in my read/write cache which you should do in the meantime) then the perf module HDD icon will likely reveal it. Yellow is good. Orange is working it. Red is the danger zone.




    Could you post directions for this feature of setting cache levels...?
    Just to make sure.
     
     
    Also what about? :
    Cache flushingBy default, Windows employs cache flushing. This means that the system will periodically instruct the storage device to transfer all data waiting in the cache to the principal storage media. When you select Enable write caching on this device, you turn off these periodic commands to transfer the data. Not all devices support all of these features.
     
     
    So the check box is empty, "Turn off windows Cache flushing" is written, meaning it is one by default.
    So on or off?
     
    Could this be causing the hickups?
     

    I use WD Black 1tb Drives at the moment, and have been looking in "My computer", right clicking the drives, and looking in properties...But I have not seen a cache/caching setting in those HD preference pages....does this mean indexing?...or    Quota?...should indexing be on or off...if so?.. and, in "HD Qouta" I select "enable Quota management", and then select " NO limit?"...Is that right?
     
    Seems my Sonar x3d reporting monitor is orange...I think..,,   did not know it changed collours....and yellow  is Good...I would like to see yellow...if that is possible.
     
    Thanks
     
     
     
     
     

    1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II,   G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive,  2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT.
    2.  USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back!
     
    3.  Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
    #18
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/25 09:46:14 (permalink)
    Hi Les.
     
    Select Edit > Preferences > Audio-Sync and Caching. Under "File System" you will see the Record and Playback buffer controls. 256 is the default and I've seen many here say that for larger audio based projects that 500 or so is what you should set it at if things start going weird. I set mine almost to 1000 on the project I mentioned earlier before things got back under control but that is probably not normal or recommended.
     
    Someone smarter than I will have to help you with that other stuff. Cheers.
     
    Oh and I THINK it turns from yellow to orange but I may have just been hallucinating that so unless you are experiencing problems I wouldn't worry about it. Red is when you should start fiddling with stuff.
    #19
    Sir Les
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    Re: Computer Hardward - Crash at low latencies 2014/01/25 12:59:22 (permalink)
    Beepster
    Hi Les.
     
    Select Edit > Preferences > Audio-Sync and Caching. Under "File System" you will see the Record and Playback buffer controls. 256 is the default and I've seen many here say that for larger audio based projects that 500 or so is what you should set it at if things start going weird. I set mine almost to 1000 on the project I mentioned earlier before things got back under control but that is probably not normal or recommended.
     
    Someone smarter than I will have to help you with that other stuff. Cheers.
     
    Oh and I THINK it turns from yellow to orange but I may have just been hallucinating that so unless you are experiencing problems I wouldn't worry about it. Red is when you should start fiddling with stuff.


     
    Hay Beepster Happy new year!

    Oh... That is in sonar right.?..Just to make sure...so no one gets lost....Thanks.
     
    Oh No...So what have I done?...I went to my computer, Right clicked on My Drives/Preferences/..and then went into "Qouta tab" page, selected the limit option, which ungrays the other options: set the limit to= no limit....is that ok????, or should I put it back to default?
     
    And
     
    I also want to know about indexing...on or off.?...cause one DAW camp Says off...and I need to know what Sonar needs...Cause PT is not going to be on this NEW system anymore!...so that tweak need not be necessary?
     
    I think in this I will find resolve, and hope others do to.
     
    Thanks for the read, and More mead is in need!.
     
    Sir Les

    1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II,   G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive,  2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT.
    2.  USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back!
     
    3.  Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
    #20
    Beepster
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    Re: Computer Hardward - Crash at low latencies 2014/01/25 13:38:56 (permalink)
    I have no idea what you did but probably best to set it back to default until you can research it more. The new consensus seems to be that intensive system tweaks like that are a thing of the past if you are on a modern OS using modern hardware. Just the simple power management tweaks (so nothing is going to sleep) and keeping your programs (like AVs and other stuff) from auto launching or phoning home.
     
    What I was referring to is indeed within Sonar. No need to go mucking about within the Win Control Panel.
     
    However when making system tweaks VIA Windows Control Panel create a restore point (or even a system image) so if something goes wrong you can revert back to the previous state.
    #21
    Sir Les
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    Re: Computer Hardward - Crash at low latencies 2014/01/25 18:17:59 (permalink)
    Well not control panel, but "my computer", HDD icons, right click one, select properties...ect.
    Cause there was mention of HDD icon..and I thought it was that process..and found only the quota tab to be relevant sort of in hard drive preferences to raising the cache or limit of something...So I put no limit...is that good?..what is the default level set to???...oh well I will put it back now......LOL
     
    I found this.
    http://www.sevenforums.com/tutorials/76002-disk-quota-set-space-limits-users.html
     
    not that it is relevant to caching or anything, you are talking about..., Just learning what can be done...and not to do things done to undo...So I stay with the sheep.
     
    Cheers!
    post edited by Sir Les - 2014/01/25 18:30:43

    1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II,   G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive,  2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT.
    2.  USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back!
     
    3.  Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
    #22
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