Considering recent events I will not be purchasing this software!

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GuitarBob
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2011/05/25 23:35:23 (permalink)

Considering recent events I will not be purchasing this software!


 Considering recent events, asking for help here on the forums in MC5 and being told basically to "JUST NOT USE A FEATURE BECAUSE IT DID NOT WORK". I will not be purchasing X1.

I seriously was considering purchasing it. I have a demo of Ableton software and Sony Acid that I think I will stick with, you don't get the freaking run around attitudes when asking questions with that software.

Damn shame, I really was looking forward to using this software, but given the fact there are Software Flaws with MC5 on the Loop auto preview "WHICH I HAD TO FIX MYSELF AFTER MORE OR LESS BEING HUMILIATED FOR ASKING FOR HELP". I think I will go elsewhere when it comes to DAW software.

Besides my experience so far is that cakewalk software seems like a resource hog when used with Line 6 software with it.
And it's not a LINE 6 problem, Ableton doesn't have that problem, Sony software doesn't have that problem, I know this from personal experience.

Sorry Cake, you lost a customer, and I can tell you from others I have been getting emailed from you lost several and it all boils down to these forums.


Have a nice day!


#1

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    mudgel
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 00:01:59 (permalink)
    I don't know what MC5 is.

    As far as Line 6 software goes I've been using it for years with SONAR and a POD XT Live and don't have any resource hogging issues. But it also depends on your PC's specs and how you use the software.

    As far as getting help on this forum I've noticed over my years here and more than twice that many using Cakewalk software that folks will do what they're going to do. So it's a shame that your lost to Cakewalk but to say its because of being "more or less humiliated" on a forum is doing your self a dis-service.

    I buy software on its merits and whether it works for me.
    The fact that this forum has been helpful to me is a bonus but then I've hung around here for a while and seen and experienced the good with the bad. It's for sure one of the more tame forums in the music world.

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    #2
    Seth Perlstein [Cakewalk]
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 00:07:31 (permalink)
    Bob,

    What specific problem were you having and who told you to, "just not use a feature because it did not work". This is a peer to peer support forum, so the members that chime in here do not represent Cakewalk. 

    Myself and other Cakewalk staffers don't do official support here, but we chime in when we can and try to help out when possible. If you're having an issue in Music Creator 5, maybe I can help you get to the bottom of it?

    SP


    #3
    JoshWolfer
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 00:17:40 (permalink)
    I can't speak for what state your DAW is in, but I can say that I used to have all sorts of weird DAW problems, even from 10 years ago. After I bought good hardware and stopped using my DAW for ANYTHING but DAW and video editing, and stopped using anything cracked, I haven't really had too many un-workaroundable problems. There are occasional bugs that are a temporary pain, sure. 

    There are lots of people here willing to help. If you ask politely, I'm sure someone can give it a shot =)

    Josh Wolfer - Big Dumb Monkey Productions - www.bigdumbmonkey.com (Twitter @bigdumbmonkeyp)
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    #4
    agundrum
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 00:25:37 (permalink)
    "Considering recent events, asking for help here on the forums in MC5 and being told basically to "JUST NOT USE A FEATURE BECAUSE IT DID NOT WORK". I will not be purchasing X1."
     
    You don't provide a reference (link) to the incident.  You will run into the same issues in any forum for any product.  It's the users, not the manufacturers who are bad mouthing, providing useless information or advice.  There's no reason to bad mouth a manufacturer on account of bad users.  Moderator contributions I've seen on here and other manufacturer forums (like fxpansion.com) have all been professional and courtesy responses.  If you are having a majorproblem then send an email directly to support or call them.  I've done both and have been pleased.

    As for the Line 6 problem.  I have the Line 6 POD X3 Pro and POD Farm 2 and both run without any issues.  My system specs are shown in my signature and the system is a dedicated DAW - there's no VP software, Office, internet surfing or email checking done from the DAW.  The system has also been optimized for audio and video work.  What are your system specs and is it a dedicated DAW system?
     
    post edited by agundrum - 2011/05/26 00:28:38

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    #5
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 00:56:17 (permalink)

    Seth
    "... who told you to, "just not use a feature because it did not work"."


    agundrum
    "You don't provide a reference (link) to the incident."

    3 clicks and I found it. http://forum.cakewalk.com/tm.aspx?m=2309211
    Sheesh. I gotta go through more clicks than that to edit a midi note in X1. *dRuM rOlL / cYmBaL cRaSh*

    Take it easy on GuitarBob. He's new here and doesn't know how the regular's here can be ... myself included


    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #6
    Seth Perlstein [Cakewalk]
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:01:40 (permalink)
    I've offered to help a poster who I am not familiar with who has publicly sworn off my company and our products. Not sure how much nicer I can get. 
    #7
    AT
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:15:48 (permalink)
    Seth,

    you ought to drive over to his house and fix it.  ;-)

    I don't usually hang at the mc5 site - I'll take a look.  I would suppose most who use that software are realitive newbies.

    And Bub, you found the link w/ three clicks - would that the OP went to that trouble.  If you are asking for help, try to make it easy.

    @

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    #8
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:16:29 (permalink)
    You did a fine job Seth. Not much more you could do.







    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #9
    Seth Perlstein [Cakewalk]
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:19:31 (permalink)
    Bub, its nice of you to post a link, but it would be best if the OP would post his actual problem here. Whenever he's ready, I'll be hanging around here to help.
    #10
    JoshWolfer
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:20:21 (permalink)
    Not to mention it's past 10PM here in Cali. I'm guessing Seth is either a work a holic, has nothing better to do while watching the new pirates of the Caribbean movie, or he's just a nice guy....

    I'm gonna go with option 2.


    I'm procrastinating on the mix I'm trying to get done =)

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    #11
    Seth Perlstein [Cakewalk]
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:24:58 (permalink)
    JoshWolfer


    Not to mention it's past 10PM here in Cali. I'm guessing Seth is either a work a holic, has nothing better to do while watching the new pirates of the Caribbean movie, or he's just a nice guy....

    I'm gonna go with option 2.


    I'm procrastinating on the mix I'm trying to get done =)

    It's sort of a combo of all three, I'd like to think, except I'm watching The Big Lebowski. 
    #12
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:27:25 (permalink)
    Thanks Seth.

    I took GuitarBob's post (in this thread) as more of a commentary rather than a request for help. :)

    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #13
    ...wicked
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 01:46:52 (permalink)
    Kick out the jams!

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    Skyline_UK
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 03:49:52 (permalink)
    Just as a counterpoint to this OP's outburst:
    I've had above and beyond personal email support from Noel Borthwick over the last few days (including last weekend) with two bugs I'd been getting which no one here could replicate but which Noel and his team were determined to run down.  The cause was extremely obscure ** but Noel and his team got me to test proposed fixes  and they were successful, and no doubt they'll be included in the next fix.
    Just sayin' .....
     
    ** Intel AVX protocols.  No, me neither...
    post edited by Skyline_UK - 2011/05/26 03:54:03

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    FastBikerBoy
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 06:53:33 (permalink)
    Considering recent events, asking for help here on the forums in MC5 and being told basically to "JUST NOT USE A FEATURE BECAUSE IT DID NOT WORK". I will not be purchasing X1.

    Could've been worse, you could have been called untalented.
    #16
    DeveryH
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 07:20:39 (permalink)
    Skyline_UK


    Just as a counterpoint to this OP's outburst:
    I've had above and beyond personal email support from Noel Borthwick over the last few days (including last weekend) with two bugs I'd been getting which no one here could replicate but which Noel and his team were determined to run down.  The cause was extremely obscure ** but Noel and his team got me to test proposed fixes  and they were successful, and no doubt they'll be included in the next fix.
    Just sayin' .....
     
    ** Intel AVX protocols.  No, me neither...


    That's awesome!
    #17
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 12:19:32 (permalink)
    FastBikerBoy

    Considering recent events, asking for help here on the forums in MC5 and being told basically to "JUST NOT USE A FEATURE BECAUSE IT DID NOT WORK". I will not be purchasing X1.

    Could've been worse, you could have been called untalented.
    Ahh the good ol' days when terms such as "untalented", "moron", "****", "I'll kill you" were thrown around without care or repercussion.


    Good times ... Good times ...


     





    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #18
    KeithS
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 12:24:54 (permalink)
    GuitarBob


    I have a demo of ...... Sony Acid that I think I will stick with, you don't get the freaking run around attitudes when asking questions with that software.
    !
    I've been using Sony Acid and several other Sony (nie Sonic Foundry) audio products in addition to Cakewalk for a number of years.   Their forums must have changed considerably since the last time I used them  Everytime I asked a question there, the response was "Do a search, that has already been answered" and if you did a search all you found was 10 more threads on the topic where someone asked the question and was told to "do a search".  

    post edited by KeithS - 2011/05/26 12:36:30

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    #19
    Beagle
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 12:29:51 (permalink)
    Bub



    Seth
    "... who told you to, "just not use a feature because it did not work"."


    agundrum
    "You don't provide a reference (link) to the incident."

    3 clicks and I found it. http://forum.cakewalk.com/tm.aspx?m=2309211
    Sheesh. I gotta go through more clicks than that to edit a midi note in X1. *dRuM rOlL / cYmBaL cRaSh*

    Take it easy on GuitarBob. He's new here and doesn't know how the regular's here can be ... myself included


    [pedantic] actually he's not new.  this is just another new login for him.  I've counted at least 5 since he started.  This is "Bobby" aka Freeze1st aka SeriousNoize! aka...ahhh, I forget the others.  [/pedantic]

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    #20
    Ham N Egz
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 12:47:03 (permalink)
    good detective work, Beagle..

    Green Acres is the place to be
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    #21
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 13:01:18 (permalink)
    Beagle


    Bub



    Seth
    "... who told you to, "just not use a feature because it did not work"."


    agundrum
    "You don't provide a reference (link) to the incident."

    3 clicks and I found it. http://forum.cakewalk.com/tm.aspx?m=2309211
    Sheesh. I gotta go through more clicks than that to edit a midi note in X1. *dRuM rOlL / cYmBaL cRaSh*

    Take it easy on GuitarBob. He's new here and doesn't know how the regular's here can be ... myself included
    [pedantic] actually he's not new.  this is just another new login for him.  I've counted at least 5 since he started.  This is "Bobby" aka Freeze1st aka SeriousNoize! aka...ahhh, I forget the others.  [/pedantic]
    Yeah, I knew that, but I felt bad for calling him out in the CH so I played dumb this time around. 

    RockingChair was another one of his names.

    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #22
    Bub
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 13:20:40 (permalink)
    Skyline_UK


    Just as a counterpoint to this OP's outburst:
    I've had above and beyond personal email support from Noel Borthwick over the last few days (including last weekend) with two bugs I'd been getting which no one here could replicate but which Noel and his team were determined to run down.  The cause was extremely obscure ** but Noel and his team got me to test proposed fixes  and they were successful, and no doubt they'll be included in the next fix.
    Just sayin' .....
     
    ** Intel AVX protocols.  No, me neither...
    So let me see if I understand this ... there'll be a quik fix for a problem that one guy had that nobody else could duplicate ... yet snap to settings are still changing on their own since X1's initial release for everyone?


    LOL








    post edited by Bub - 2011/05/26 13:22:00

    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #23
    John T
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 14:28:13 (permalink)
    There's probably a lesson in there somewhere about co-operating politely and constructively with the developers being a good way to get the fixes you want.

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    subtlearts
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 14:34:34 (permalink)
    well said John. 

    I've got to go take a dose of my usual advice.... DFTT!!!

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    Beagle
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 14:59:53 (permalink)
    Bub


    Beagle


    Bub



    Seth
    "... who told you to, "just not use a feature because it did not work"."


    agundrum
    "You don't provide a reference (link) to the incident."

    3 clicks and I found it. http://forum.cakewalk.com/tm.aspx?m=2309211
    Sheesh. I gotta go through more clicks than that to edit a midi note in X1. *dRuM rOlL / cYmBaL cRaSh*

    Take it easy on GuitarBob. He's new here and doesn't know how the regular's here can be ... myself included
    [pedantic] actually he's not new.  this is just another new login for him.  I've counted at least 5 since he started.  This is "Bobby" aka Freeze1st aka SeriousNoize! aka...ahhh, I forget the others.  [/pedantic]
    Yeah, I knew that, but I felt bad for calling him out in the CH so I played dumb this time around. 

    RockingChair was another one of his names.


    Thank you!  that one was on the tip of my tongue and I could not remember it!!!

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    #26
    SteveStrummerUK
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 16:06:06 (permalink)
     
    Bobcat001

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    SteveStrummerUK
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 16:06:52 (permalink)
     
    Electric Falcon

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    bapu
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 16:12:34 (permalink)
    FastBikerBoy


    Considering recent events, asking for help here on the forums in MC5 and being told basically to "JUST NOT USE A FEATURE BECAUSE IT DID NOT WORK". I will not be purchasing X1.

    Could've been worse, you could have been called untalented.

    A term reserved for us the elite.
    #29
    Skyline_UK
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    Re:Considering recent events I will not be purchasing this software! 2011/05/26 16:21:05 (permalink)
    Bub


    Skyline_UK


    Just as a counterpoint to this OP's outburst:
    I've had above and beyond personal email support from Noel Borthwick over the last few days (including last weekend) with two bugs I'd been getting which no one here could replicate but which Noel and his team were determined to run down.  The cause was extremely obscure ** but Noel and his team got me to test proposed fixes  and they were successful, and no doubt they'll be included in the next fix.
    Just sayin' .....

    ** Intel AVX protocols.  No, me neither...
    So let me see if I understand this ... there'll be a quik fix for a problem that one guy had that nobody else could duplicate ... yet snap to settings are still changing on their own since X1's initial release for everyone?


    LOL





    CW found they could duplicate after considerable work.  The issue that I'd encountered would have become increasingly apparent as users start to acquire Intel Sandy Bridge-based systems over the coming months, so was very crucial.  Nothing to do with CW having odd priorities!

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    OS & Programs drive: 240GB SSD
    Data drives: 1 x 1TB drive RAID mirrored, plus extra 1TB data drive 
    Windows 10 Home 64 bit
    Cakewalk by BandLab 64 bit, Studio One 3, 
    Band In A Box 2016, Ozone 8
    + too many other plugins
    BandLab page
    #30
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