Sailor55
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Crashes and Instability since downloading 2016.10
Just loaded 2016.10. Two full-on crashes with fault reports automatically sent to Cakewalk. Addictive Drums 2 no longer working. Drum maps seem to be corrupt. Other synths seem to be hit or miss. My system has gone rather unstable. Some projects seem to work, others not so much. May rollback.
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The Grim 
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 18:35:10
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maybe you could try reinstalling the update, perhaps you should first delete any files that ccc downloaded specifically for this update, assuming you used ccc, although i guess ccc would most likely check for corrupt downloads before installing, you would find the location of those files in the folder pointed to in the ccc's options/path settings.
may be worth a try
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 19:19:02
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I rolled back to 2016.09. Didn't seem to help. It only seems to crash on certain projects. I will reinstall 2016.10 again and see how it goes. One thing... First time I tried 2016.10 had Lounge Lizard loaded in a project but wasn't even using it. However SONAR wouldn't even open it (that is, it just shut down altogether, right away). So I used safe mode to skip that synth. Then it opened OK but AD2 wouldn't sound. (Didn't crash, but wouldn't play). Opened another project with AD2 and it did work, but some other synths didn't then it crashed and sent a report.
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 20:07:38
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I've gone forward to 2016.10. Still problems. Some projects that have been running rock solid for many months are now kind of "iffy". Already had a few crashes but didn't bother to send a report. (There's already three sent) I'm not doing anything special to cause these crashes. Just hit play and let 'er run for 30 seconds or so then... bye-bye (full crash). Another time it will make it all the way through. It was all solid for months until updating to 2016.10 this morning. Now my SONAR is a very precarious thing. Can't go forward, can't go back.
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tenfoot
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 20:35:58
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☄ Helpfulby SergeQ 2016/10/28 10:36:04
Auugh...don't you hate that! What OS are you using? Windows didn't update anything did it? Is there a system restore point you could roll back to?
Fwiw I have been caught in this position in the past, so now I always take a disc image of my OS hard drive using Acronis true image before updating. It only takes 15 mins and it has saved me many times.
Bruce. Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
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chuckebaby
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 21:41:47
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if rolling back didn't help, it might be time to suspect something else.
an HD, bad RAM, video card driver update.
some system specs wouldn't hurt either.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/26 22:08:52
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Yep could be system problem. but its just highly suspicious that these problems stared immediately after I updated to 2016.10. I admit to also updating my Platinum Instrument Collection at the same time. Could that have anything to do with it? Hmmm. There's no rolling back on that. System Info...
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Vostro 430
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, 2934 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.2.0, 06/07/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 27.4 GB
Page File Space 16.0 GB
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/27 01:21:21
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Lots of older projects are crashing with the message below: (BTW, I rolled back the Platinum Instrument Collection to the only earlier version there was.... it makes no difference). Yesterday life was good. 2016.10 brought my world crashing down. I understand I may be only one this is happening to.
post edited by Sailor55 - 2016/10/28 15:57:11
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/27 01:22:43
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Why can't I just paste an image into this forum? Everyone else seem to be able to do so.
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dwardzala
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Re: Crashes and Instability since downloading 2016.10
2016/10/27 18:20:25
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They are loading the image to imgur or some other image hosting service and then using the image tags around the link to the image.
DaveMain Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller Win10 x64 Home Sonar 2017.06 Platinum (and X3e, X2c, X1d) Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD) M-Box Mini v. 2 Win 10 x64 Home Sonar 2016.10 Platinum Check out my original music: https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
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Cactus Music
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Re: Crashes and Instability since downloading 2016.10
2016/10/27 19:21:22
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The image has to be stored on a web page first. Then you copy the link and paste it using the image icon found in the little toolbar.
Well your windows 7 so that rules out the obvious W10 anniversary update bug that a lot of people have.
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/28 16:19:40
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Here's what I've discovered... First, as I said above, I updated my Platinum Instrument Collection from 1.0.0.10 to 1.0.0.15 at the same I time went to 2016.10. Maybe that was a big mistake. Because now, every project that has an instrument loaded from that collection (usually "TruePianos" or "Lounge Lizard" ) I get a crash the instant I hit play, every time. If I load the project in safe mode and skip all synths that are from the Platinum Instrument Collection, then I get no crash. The only rollback version offered for those Instruments is to 1.0.0.10. I have tried to roll back to that version with the Command Center. It says it successfully completes but still reports version 1.0.0.15 is installed. So, in that regard I have no idea what's going on. So maybe it wasn't 2106.10 after all. At this point I don't know what to blame, but in future I'll be updating only one component at a time.
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trgtdron
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Re: Crashes and Instability since downloading 2016.10
2016/10/28 16:54:15
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That is an odd bug for sure, keeping my fingers crossed for everyone. I will say it was worth it to upgrade my W7 to 10, that cured what few instabilities I had with platinum. Though I can still crash it if I don't pay attention when I record soft synths. try adding each instrument until you find the culprit then reload that particular one is all I can think to do atm, good luck with it sir, I know I hate when crap goes sideways, fighting with my event ez-bus atm meself.
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Anderton
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Re: Crashes and Instability since downloading 2016.10
2016/10/29 12:06:09
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I feel for you. Fortunately I haven't had to deal with this kind of thing in a long time, but I do remember the time that updating a graphics driver threw my system into total chaos for anything audio-related.
I do believe Dell changed something recently that causes problems with SONAR, and Cakewalk is working on a fix to deal with it...that may not relate to your situation in particular, but maybe there's a connection between the two.
Also, try re-installing the drivers for your audio interface. I'm not sure whether that will help, but based on several posts in this forum, it seems when there is a mysterious OS issue that re-installing drivers can solve the problem for reasons no one can quite explain...
Things like this are enough to drive some people to the Mac, but then again, OS X hasn't exactly been a paragon of trouble-free operation lately and we get caught in the crossfire.
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Sailor55
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Re: Crashes and Instability since downloading 2016.10
2016/10/29 15:06:00
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Many thanks Craig for your consideration and sympathies. I can further report that I was re-working an older project for several hours yesterday using 2016.10 with no problems whatsoever. Needless to say, it contained none of the synths that seem to now be causing me problems from the Platinum Collection. I have no idea if its only one or two specific synths in that collection or all of them. The fact is the only thing I really use from there is TruePianos. And while TruePianos is (or in my case, 'was') a fine product, since I purchased Addictive Keys with all four piano offerings over a year ago, I haven't looked back. Addictive Keys is now my go to piano just like Addictive Drums 2 is my go to kit. Both of those are fantastic, rock solid products. My solution going forward is to avoid the Platinum Collection and replace TruePianos with Addictive Keys, if necessary, when revisiting older projects. Cheers...
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