sirenadelmar
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DXi2 or the operatic production
i was having some computer issues with Music Creator 3: it wouldn't change instruments and when i clicked new it wouldn't give me the options it use to give before, but only two. i decided that the best thing was to unistall the program and re-install it again. i don't remember having any problems installing when i bought it, but then i have short memory problems (or isn't long memory? , i don't remember when i istalled this).  so i unistalled it with no problems, but of course re-installing has become an operatic production. after i figured out what to do all by myself, the computer begins to load what it needs from CD-ROM 1 but when i gets to 29% percent it stops. it seems to be missing the DXi2 program. i though it was there but when i looked under CONTROL PANEL>ADD OR REMOVE PROGRAMS, DXi2 is listed but it has no numbers, you now how many gigabites or megabites is taking in the memory (it doesn't say anything). when i activated it from a disk i had copied it into some time ago it said that it wasn't number 9.0 and it needs number 9.0. when i said yes install it, it didn't do anything. what now?
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Beagle
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Re:DXi2 or the operatic production
2011/03/08 18:45:51
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when you say that you said yes to install it and "it didn't do anything" - exactly what do you mean by that? do you mean the install stopped or froze up or closed or what?
there was a Direct X problem with older versions of MC, I haven't looked for that in a long time, I'll have to go find the fix for it and get back to you.
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Beagle
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Re:DXi2 or the operatic production
2011/03/08 18:47:56
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ok, I found the instructions on how to fix this but the link is broken. we'll have to contact support about this. let me see what I can do.
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Steve Cox [Cakewalk] 
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Re:DXi2 or the operatic production
2011/03/08 20:45:22
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It's possible that you're running into this DirectX 9.0 issue. Please let us know if running this utility helps at all.
Steve Cox Technical Support Cakewalk
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Beagle
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Re:DXi2 or the operatic production
2011/03/08 22:42:21
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thank you for helping steve!
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sirenadelmar
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Re:DXi2 or the operatic production
2011/03/11 19:36:40
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i downloaded the Direct Utility and installed in my computer. i put the CD on the computer to re-install. when it gots to 29% it stopped and opened two windows. Window number 1 says: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item. Window number 2 says: Could not execute the external program C:\PROGRA"1\Cakewalk\CAKEWA"1\DX1\Dreams"1\SETUPD"1.EXE. this is what it has been doing all along. stopping at 29% and coming up with those two messages. i am the only user of my laptop, the computer recognizes me as the administrator. i have no idea what window number 2 means or how to resolve it. Would it have something to do with Norton Antivirus? I installed it recently with no problems. the first time i installed MC i didn't have Norton Antivirus on the computer. as always, thank you for your help. sirena del mar
post edited by sirenadelmar - 2011/03/11 19:39:34
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sirenadelmar
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Re:DXi2 or the operatic production
2011/03/12 20:12:20
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Beagle
ok, I found the instructions on how to fix this but the link is broken. we'll have to contact support about this. let me see what I can do.
Beagle: How do i send a message to Steve. He said to let him know if the Direct X 9.0 helped, but i don't know how to reach him. and no, it didn't helped.
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57Gregy
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Re:DXi2 or the operatic production
2011/03/12 20:24:38
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sirenadelmar
Beagle
ok, I found the instructions on how to fix this but the link is broken. we'll have to contact support about this. let me see what I can do.
Beagle: How do i send a message to Steve. He said to let him know if the Direct X 9.0 helped, but i don't know how to reach him. and no, it didn't helped.
I'm not Beagle, but if you click his name in his post, you should have an option to send him a Personal Message (PM).
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Beagle
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Re:DXi2 or the operatic production
2011/03/12 20:54:06
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+1 to what greg said - right click on his name and send him a PM>
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