Dimension Pro 1.5 and Free Expansions

I recently purchased D-Pro 1.5 and Rapture and had some difficulty registering it, but I finally got it to work running it as an admin.

Anyways, I downloaded the free expansions for D-Pro, but every time I try to install it, it says that my serial number is invalid.  I tried running it as administrator, but to no avail.  I was able to install the expansions to Rapture with no problem, so I don't see what the issue is here unless it has something to do with the expansions not working with Dim-Pro 1.5

I did email tech support regarding this, but I'm not sure how good the support is, so I figured I'd post it here in case any one experienced something similar.  I also did a search for this on the forum, but couldn't find anything specifically related to this issue.

Thanks in advance.

Unfortunately I have exactly the same problem!
 
Has anybody an idea?

Is this the answer?
 
http://www.cakewalk.com/support/kb/reader.aspx?ID=2007013168

I just encounterd the same problem with the expansion packs. I have Dimension Pro 1.5 download-version running on Windows 7 x64. The expansion packs installers fail due to a missing serial number. DimPro has accepted my serial before and works well.
Looking forward to a solution...

Same problem here. I bought Rapture and Dimension Pro today.  

Rapture's expansion packs installed succesfully, but the serial error displays when I try to install Dimension Pro packs. Dimension Pro itself works just fine. 

Let me know how it goes, Pokeyoats...I was considering sending another email to tech support because I haven't heard anything back since last Wednesday.

It looks like Cake is deep into a new version of SONAR, it might take a while for tech support to get back.  hang in there boys.  Sorry I can't help - I didn't have any problems back when w/ either. 

@

Thank you for the update, Pokeyoats. 

I hate to be negative, but if they already knew about it and haven't fixed it yet, it might be a while before they get to it (despite saying "sooner than later").

Oh well, hopefully the Expansions that are for sale work with Dim-P.

Same issue here, except on Mac OS X 10.5.8. The Dimension Pro Expansion Pack 2 will install fine, but not Expansion Pack 1. Here is the message I get:

"No valid serial number detected.  Please make sure that Dimension Pro or D-Pro has been installed before running this update.

DPXP1 will not be installed."

Personally, I am pissed. Cakewalk should check these things beforehand. I hope they fix it soon.

UPDATE:

Hey guys, just wanted to let you know that the tech support contacted me with instructions on how to get the expansion packs to work.

Unfortunately, I have not been able to test it as I am at work.  In the email, they gave me a (I think) personal link to the download, so I won't be posting that.  But, the instructions are as follows:

Dimension Pro - Windows Expansion Pack installation steps: 
   
 1) -  Unzip the Dim Pro Free Expansion Packs Content.zip package 
   
 2) -  Navigate into the "Dim Pro Free Expansion Packs Content/Programs" folder 
   
 3) -  Copy the contents of the Programs folder into your Dimension Pro Programs folder: 
   
 	" C:\Documents and Settings\All Users\Application Data\Cakewalk\Dimension Pro" (Windows XP) 
 	" C:\ProgramData\Cakewalk\Dimension Pro" (Windows Vista and Windows 7) 
   
 4) -  For the Multisamples folder please copy the contents of each folder over to your respective Dimension Pro Multisamples folder.  It is important that you copy the contents within in each folder versus only copying the folders.   
   
   
 For example: 
 -  Open the "00 - Wavetables" folder and copy all of the contents 
 -  Navigate to your Dimension Pro Multisamples folder. 
 	 The default location is C:\Program Files\Cakewalk\Dimension Pro\Multisamples  
 	 *Navigate to your custom Multisamples folder if you installed Dimension Pro's factory content to a custom folder location.   
 -  Open the "00 - Wavetables" factory content folder and paste the new expansion pack content into this folder.   
 -  Repeat these steps for each of the folders within the Expansion Pack Content Multisamples folder.  *(copy the entire folders where the factory folder does not exist) 
   
 5)  - After copying over all of your Expansion Pack content the next time you open Dimension Pro make sure to press F5 on the program browser to refresh the program list for the Expansion Pack 1 and Expansion Pack 2 folders to appear. 

That's it.

If this doesn't work for you, then you can email their tech support and perhaps they can link you to the download, which might be the key to getting the expansions to work.  It took them a little more than two weeks to get back to me. 

Also, as I've said before, I don't know if this will work as I have not personally tried it so good luck!

Just bought the D-Pro download and had the issue with Expansion Packs - didn't recognize my serial number. I used the trick posted by Vstream at http://www.kvraudio.com/forum/viewtopic.php?t=299371&start=60 and it worked just fine. I had to put the samples and the programs in the right places.

^actually, all you have to do is delete you programs.lst  file. On my system (Win7x64), the file is located here:

C:\ProgramData\Cakewalk\Dimension Pro\Programs


Once you do, D-Pro will refresh the patch list, and you'll see the Expansions.

;) cheers !

Re last post, that was in regard to bish0p2004's instructions.

Hi Everyone,

Sorry for not catching this thread sooner - we are aware of this and working on addressing this problem.  Bishop's instructions are spot on - I reposted with the download links as a sticky here: http://forum.cakewalk.com/tm.aspx?m=2114782

If you have any troubles installing still drop us a line using the form here: http://www.cakewalk.com/support/email