Dimension Pro Won't Register [SOLVED]

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fwrend
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2017/01/16 11:01:20 (permalink)

Dimension Pro Won't Register [SOLVED]

First of all, I do own and have Rapture, Rapture Pro, Dimension Pro, and Dimension Pro 1.5 (x2) products in my product area.
 
However, while the Rapture products load fine in SPLAT latest version, Dimension Pro does not.  I get a "Complete Registration: D-Pro" dialogue box.  It is showing the Serial Number correctly for one of my products but the Registration Code listed in my account for that SN does not work.  I tried the other product RC but it doesn't work either (didn't expect it to but tried).
 
I know there's no need to load DP1.5 alone since I have RapturePro but it bugs me since it's a legit product.  Any thoughts?
 
EDIT: to add that this is installed via CCC with everything showing up to date.  Also, the product showing in SPLAT which won't register is a different version (one of two DP1.5 products listed in my account) than shows in CCC which shows the 2nd of the two products listed in my account.  Huh?
post edited by fwrend - 2017/01/16 14:38:58
#1

13 Replies Related Threads

    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 11:36:50 (permalink)
    Okay, I tried uninstalling DP from Windows Add/Remove Programs and tried reloading DP from CCC.  That didn't work either - still get registration error.
     
    So, correct me if I'm wrong but Rapture Pro contains ALL of the DP sounds anyway so I really don't need DP and can delete the 3 gig of DP content on my Samples drive?  Then I will just Hide DP in CCC as it only gives two options on Right-click: i.e. "Hide this product" or "Delete files"
    #2
    scook
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    Re: Dimension Pro Won't Register 2017/01/16 11:46:12 (permalink)
    If you installed the DPro packages under RPro all the programs and samples from DRpo would be in the RPro sample and program libraries and the samples and programs installed by DPro would be rendundant. AFAIK, the only programs that do not play properly in RPro are the VB3 programs which came with DPro Expansion Pack 1. These programs have a lot of special features tied to the DPro UI which RPro does not replicate.
     
    FWIW, to register DPro after manually installing it, run the stand alone version as administrator and use the latest activation codes from your account.
    #3
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 12:50:53 (permalink)
    Thanks for the reply scook.  I will try installing manually and report back.
     
    EDIT: I might add that I actually have 3 DP1.5 products listed in my account but while they have different SNs, the download page for all of them are the same SN which is actually different than the one that shows in CCC (one of the three does match CCC but SN product isn't available for download).  I've PM'd Lance about it.
    #4
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 13:19:23 (permalink)
    Nope, installing manually fails to install.  While the download page from my account shows the same product SN & RC, it does not accept any of the RCs listed including the one shown on the download page.
    #5
    scook
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    Re: Dimension Pro Won't Register 2017/01/16 13:30:20 (permalink)
    When uninstalling DPro you may need to remove
    HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\dp
    before reinstalling.
     
     
    #6
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 13:33:27 (permalink)
    Okay, I took a look through the registry but didn't change anything.  I'll try that now.

    Wren 

    Studio Cat DAW i7-4790K 4.0GHz, 16 GB, Windows 10 (latest), 64-bit, 500GB SSD OS HDD, 1.5TB 7200 SATA Recording, 2x 1TB SSD Samples, MOTU 8M, Behringer X-Touch
    #7
    scook
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    Re: Dimension Pro Won't Register 2017/01/16 13:34:55 (permalink)
    Better still here are the clean install instruction http://www.cakewalk.com/Support/Knowledge-Base/2007013238/Clean-Install-Dimension-Pro-for-Dimension-Pro-1-5-full-installer
     
    they still look current to me
    #8
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 13:38:47 (permalink)
    I didn't find the dp directory under HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software but did find it under HKEY_USERS\HKEY_USERS\S-1-5-21-2544713292-1054752897-3434999625-1001\SOFTWARE\Cakewalk Music Software
     
    Okay to remove it from there?

    Wren 

    Studio Cat DAW i7-4790K 4.0GHz, 16 GB, Windows 10 (latest), 64-bit, 500GB SSD OS HDD, 1.5TB 7200 SATA Recording, 2x 1TB SSD Samples, MOTU 8M, Behringer X-Touch
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    scook
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    Re: Dimension Pro Won't Register 2017/01/16 13:56:40 (permalink)
    I would reboot before doing anything else and work from the clean install instructions provided above. Do not search the registry for additional entries. The only ones you want to affect in the clean install instructions. If the entries are not there, it is one less thing you have to do.
    #10
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 14:04:01 (permalink)
    Thanks scook.  I used your link (couldn't remember where to find that!) and followed those instructions.  It let me use one of my other SNs and seemed to load fine.  There was no stand-alone version so opened SPLAT and tried to load it but got the same dialogue box.  Again, none of the RCs worked including the one associated with that SN.
     

    Wren 

    Studio Cat DAW i7-4790K 4.0GHz, 16 GB, Windows 10 (latest), 64-bit, 500GB SSD OS HDD, 1.5TB 7200 SATA Recording, 2x 1TB SSD Samples, MOTU 8M, Behringer X-Touch
    #11
    scook
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    Re: Dimension Pro Won't Register 2017/01/16 14:10:06 (permalink)
    The default location for stand alone version is "C:\Program Files\Cakewalk\Vstplugins\Dimension Pro"
    I do not recall a version since at least since X1 that did not have the 64bit stand alone in that folder.
    I always used the stand alone before using the Command Center. Still running SONAR as administrator would probably work too.
    #12
    fwrend
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    Re: Dimension Pro Won't Register 2017/01/16 14:38:17 (permalink)
    Success!  Yes, I ran the standalone DP executable from that location as administrator.  The registration dialogue came up but this time it accepted the correct RC.  It now loads fine in SPLAT.  It did not change the CCC listing which still shows a different SN.
     
    Thanks so much scook!

    Wren 

    Studio Cat DAW i7-4790K 4.0GHz, 16 GB, Windows 10 (latest), 64-bit, 500GB SSD OS HDD, 1.5TB 7200 SATA Recording, 2x 1TB SSD Samples, MOTU 8M, Behringer X-Touch
    #13
    TimLockyer
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    Re: Dimension Pro Won't Register 2017/06/25 23:43:34 (permalink)
    Works for me. I went to "C:\Program Files\Cakewalk\Vstplugins\Dimension Pro" clicked on "Dimension Pro x64" and selected run as administrater.
    #14
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