GIM Productions
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Dimension Pro install error (edit) and CCC problem
Hi all,i need to install Dimension Pro 1.5 with CC but i have an error (italian language) like this "You need a valid route with a valid unit;for example C:\App or a valid net route \\server\sharing W..t..f.......i have tried three times but Sonar don't recognize Dimension Pro. CCC is all green. I'm trying to download the installer in my profile.... Your thoughts....... Thanks in advance
post edited by GIM Productions - 2015/06/21 12:57:09
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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GIM Productions
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Re: Dimension Pro install error
2015/06/20 05:04:04
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Update...I have used a downloaded installer but the Dimension Pro 64 .dll is not in the vst folder.
Can you help me?
Many thanks
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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Zargg
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Re: Dimension Pro install error
2015/06/20 05:41:08
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Hi. Have you tried to do a vst reset and scan?
Best of luck.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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GIM Productions
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Re: Dimension Pro install error
2015/06/20 06:29:21
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Hi absolutely.....no luck it's very strange.....install (admin)succes but there isn't 64.dll
Best
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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Zargg
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Re: Dimension Pro install error
2015/06/20 07:01:05
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Did you change any preferences in CCC? Have you moved any folders containing Cakewalk stuff? Are you sure your installer in not corrupted in any way?
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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GIM Productions
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Re: Dimension Pro install error
2015/06/20 09:28:50
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Hi Ken i haven't change anything.....I'm very happy pro Sonar Platinum owner and this is the first problem with it.
The full installer seems valid and at the end of the install process tell me that it's all right and again CCC is all green.
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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MANTRASKY
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Re: Dimension Pro install error
2015/06/20 10:11:20
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I had a little problem with "Rapture Pro 64" at one time? It seem that if I sustain a chord for more than three seconds, it would drop out? All my settings were fine (latency/buffer/sound card etc.) One day I opened a project and the problem would happen. I just reinstalled from the "Command Center" and it was good, no problem since.
Also after the reinstall, rescan it from the Sonar VST location, hope you find the problem.
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Zargg
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Re: Dimension Pro install error
2015/06/20 11:58:28
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Just curious. Have you checked if it could have gotten installed under Steinberg, VstPlugins?
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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GIM Productions
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Re: Dimension Pro install error
2015/06/21 11:17:51
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I have checked no luck....the dll is disappeared
Thanks
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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GIM Productions
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Re: Dimension Pro install error
2015/06/21 12:56:18
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Hi all i have an update,i have removed any Dimensio Pro files to use the full installer but after the pc reboot CCC tell me that D Pro is installed!!!
Maybe is a wrong procedure on CCC couse D Pro is not on my pc,CCC have a green light on D Pro.
I must work on my last prj........hope that Cake team hear me....
Best
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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Beepster
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Re: Dimension Pro install error
2015/06/21 13:07:05
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How about trying an offline install (go to your store account and simply download it like we used to do then run the installer). I know you've been a Sonar (and likely DPro user) for a while and I don't think any updates have been made so it may even still be in the older section of your account thus avoiding CCC altogether.
Of course when installing use Run As Administrator (and maybe use CCleaner or RevoCleaner to look for/remove remnants of of the old install if they exist).
If all else fails I would even try pulling out any original discs and trying to install from there (if you have them). My first Sonar product was the X1 Production Suite on disc which came with the full install of DPro. If you have something like that you could do a custom install off the discs and register with the code on the sticker.
Just offering some options. Sounds like it's an emergency and of course tech support is currently closed as it is sunday here in North America (IIRC you are in Europe).
Good luck.
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scook
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Re: Dimension Pro install error
2015/06/21 13:20:47
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GIM Productions
Hi all i have an update,i have removed any Dimensio Pro files to use the full installer but after the pc reboot CCC tell me that D Pro is installed!!!
Maybe is a wrong procedure on CCC couse D Pro is not on my pc,CCC have a green light on D Pro.
I must work on my last prj........hope that Cake team hear me....
Best
It is not clear from this post how DPro was removed. If it was installed using C3 and removed without running the uninstall process from C3 then C3 will still show the product installed. Currently C3 only keeps track of the actions it performs during a single login session. The only thing that has changed WRT DPro in years is the new installer introduced with C3. Any version of the DPro installer going back v1.0 of DPro should install OK given the correct credentials. Of course, if a pre-v1.5 version is installed, the updates from the support page should be installed. Since C3 still thinks the program is installed and you know it is not, you could try to get the indicator to reset by running the uninstall menu option for DPro in C3 (not sure it will complete having never done this myself). The only other way I know to get the indicators to reset, short of hacking the XML files, is logging out of C3 which will reset all the indicators. Probably not what you want to do. There are instructions for a clean install of DPro which are still accurate https://www.cakewalk.com/Support/Knowledge-Base/2007013238/Clean-Install-Dimension-Pro-for-Dimension-Pro-1-5-full-installer with the exception of the installer name which changed with the new SONAR.
post edited by scook - 2015/06/21 13:27:25
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GIM Productions
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Re: Dimension Pro install error
2015/06/21 14:56:05
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Hi Beepster and scook many thanks for replies.I have done every things you suggest but i have the problem.
Now i'm trying to unistall DP with CCC but the thing that drive my crazy is that i don't found the DP 64.dll
sounds like wrong install with CCC but with the full installer too.
I managed the reg and i have deleted any DP registry with care.
SPlat is perfect for the rest.
Any other toughts??
Thanks in advance
Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum Windows 10 SP1 Producer....more stuff in SStudio, Rome ,Italy.
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scook
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Re: Dimension Pro install error
2015/06/21 15:05:22
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Not really.
I had DPro installed correctly before the new SONAR so I did not bother running the C3 installer for several releases. Ultimately, I did go ahead and run the C3 installer and did not experience any issues.
I do not know if this is a non-english install issue, some software dependency, permissions or other problem (virus scanner?). As I mentioned above, any of your previous DPro installers will give you the same product but will not turn the indicator green in C3. So too should downloading and installing the new installer by hand. After that, all I can suggest is tech support.
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Beepster
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Re: Dimension Pro install error
2015/06/21 15:16:50
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Yeah, I'm out of ideas aside from calling/emailing tech support too.
You know something is wrong when you stump scook.
Good luck.
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