Downloaded X1 - Serial # not on site or email

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lvsranch
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2012/06/23 15:50:48 (permalink)

Downloaded X1 - Serial # not on site or email

Hello All,  I've been away from Sonar for a while, but decided I still have a soft spot and with the new 99 dollar promotion for X1 I took the dive.  I downloaded everything and no serial #'s.  Not on the site no email.  Am I missing something?  Any help would be appreciated.
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    Beepster
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    Re:Downloaded X1 - Serial # not on site or email 2012/06/23 15:56:02 (permalink)
    A few people are having the same problem this weekend. Check your spam filter and store account if you haven't already. If they're not there put in a support ticket via email (this will likely not garner much until at least monday if at all) and give them a call on monday at 1-888-CAKEWALK which is the general support line (you do not need tech support for this issue). Good luck.
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    lvsranch
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    Re:Downloaded X1 - Serial # not on site or email 2012/06/23 16:12:47 (permalink)
    Thanks Beepster,  I always did like the forums here and the people.
      Amazing how quick some like minded compadres will come to your assist when you ask.  I've been searching the likes of the web site and even trying to send a customer service email that keeps kicking me back.  I actually ordered on Thursday and just finished downloading and was happily in my studio anticipating the installation.  Anyway I'm glad to know the folks on the site are still as helpful as ever, I know the drill, guess I'll wait.
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    Beepster
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    Re:Downloaded X1 - Serial # not on site or email 2012/06/23 16:23:38 (permalink)
    Right on, man. Frankly I would be very very frustrated in your position. When I first installed X1 I was having some major issues so I typed up an extremely detailed email (which took a couple of hours to word correctly because I'm a n00b) and when I went to send it the support email server was down. I just about had an aneurysm. Once I managed to get Cake of the phone though they were super helpful and all is well now. Best of luck.
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    Jesse G
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    Re:Downloaded X1 - Serial # not on site or email 2012/06/24 09:23:40 (permalink)
    Go online to Cakewalk.com and go to the Calkwalk store. Once you sign in your will see your account in the store and all of the software, serial numbers and reg codes for all of your software that require this information.

    Just copy and paste the correct reg code or serial number for your product.

    Peace

    Peace,
    Jesse G. A fisher of men  <><
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