Driver issues since the newest Cakewalk Bandlab update.

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Brad
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2018/04/30 17:55:30 (permalink)

Driver issues since the newest Cakewalk Bandlab update.

Hi,
I hope someone can help me. I'm having trouble opening up Cakewalk BL since the new update. A message says there is no audio device for the current driver model on my system. I click O.K Then it opens with the error Silent buses detected. "MASTER" I click O.K. so I go to preferences and the inputs are chosen correctly , so I have to choose the outputs , apply, and get an error : Following drivers do not support the current audio format or are in use by another application. I click "Use anyway". the message keeps coming up and nothing happens so I finally click disable. It keep s popping up so I try to get it to go away by x ing out. It just keeps popping up and I can't get anywhere. My interface is a Focusrite Scarlett 18i6. anyone else experiencing this? I had no problems previous to this update. BTW Sonar Platinum is working O.K.  It's a bit strange.
 
Thanks
Brad
 
#1

21 Replies Related Threads

    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/04/30 18:17:22 (permalink)
    Brad
     no audio device for the current driver model

    probably driver mode not driver model
    #2
    Noel Borthwick [Cakewalk]
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/04/30 23:01:24 (permalink)
    Have you selected the same driver mode that you were using in SONAR Platinum?
    Which driver mode are you using? ASIO or WASAPI?

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #3
    stxx
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/05/02 21:40:26 (permalink)
    Compare setting with SONAR and copy the sames ones to CBB.  YOu can have them both uo togetgher but may have some midi conflicts but easy to to do for comparisons
     

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    #4
    RexRed
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/06/02 21:34:40 (permalink)
    I got the same message, I just closed down Cakewalk, unplugged the USB cable on my AI and then plugged it back in then restarted Cakewalk and problem gone.
    #5
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 21:29:23 (permalink)
    Hi Brad
     
    I GET THE SAME THING.
     
    WHAT IS THE ANSWER???
     
    Is It the answer next down. NO!. Simply unplugging and replugging the focusrite does not work for me.
    Cubase no problem and I tried my old Mixcraft, No problem
     
    That flashing screen is annoying me and yes, keep clicking It and It does not go away.
    I had to use the task manager to get rid of Bandlab.
     
    all the best
    john
    post edited by igiwigi - 2018/08/05 21:56:26
    #6
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 21:45:14 (permalink)
    Hi
    In the preferences I have my focusrite asio drivers all ticked and applied.
     
    When I come out of that the flickering screen comes up and I have tried to read it and after some strobe flashing and concentrating It Said             using low latency driver  and something about change and 96000 sps whatever that means .
    It was hard to read a quick flashing screen
    Sonar Platinum does the same as well now
     
    My Cubase works 100% and is great with my Genos.
    The thing Is there is a lot of useful stuff in Sonar that i paid for .
     
    This has all started recently
    #7
    fireberd
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 21:53:59 (permalink)
    Just tried CbB. I had updated but never opened it.  Works OK on my system.
     

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    #8
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 21:58:17 (permalink)
    Hi
     It Is ok people saying I am ok , but does not solve mine or Brads problem.
    Yes,  I do use the same driver setup as Sonar Platinum ,but that is messed up the same now without touching it.
    Something has been fiddled with by these updates ,it Is clear as daylight as Cubase and mixcraft work flawlessly.
     
    all the best
    John
     
    #9
    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:02:38 (permalink)
    igiwigi
     It Said             using low latency driver  and something about change and 96000 sps whatever that means .

    "Low Latency Driver" sounds like the default driver installed with Cubase. This could be a problem and is not necessary when using an interface with a factory supplied driver. Uninstall this driver and use the factory supplied one.
    #10
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:12:25 (permalink)
    Hi Scook
    There could be a maybe there.
     
    I noticed in the reg edit there is a low latency driver and It has about six chinese type symbols.
    Is this from cubase?? or  a rogue driver from an update.
    I will get rid of it anyway..
    Does Cubase have a factory supplied generic driver ???
    I am not worried as i only use ASIO
     
    My Machine is virus free as I have gone through all checks.
     
    before I start deleting I would like you to come back on this as I am nervous about delving Into dark corners!!.
     
     
    All the best
    john
    #11
    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:17:51 (permalink)
    Cubase installs a generic low latency ASIO driver. I have read posts in the past about problems with it. By factory driver I mean the driver from manufacturer of the interface. I can offer you no specific guidance on Cubase. Their support should be able to address how best to remove the generic low latency driver. If you can ID the dll, renaming it may be sufficient.
    #12
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:25:40 (permalink)
    Hi Scook
     
    I cannot understand how a cubase low generic driver could interfere with Bandlab as I  only use Focusrite asio and I do not use the generic drivers,so they are not operational.
    I have all the right boxes ticked in Bandlab and I had not touched Platinum and the same happens to that.
    Everything was ok until these recent updates
     
     
    all the best
    john
    #13
    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:31:20 (permalink)
    CbB may be configured to use Focusrite but the program still goes through a discovery process in order to make all the drivers available in preferences.
    #14
    gustabo
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:40:51 (permalink)
    igiwigi
    I cannot understand how a cubase low generic driver could interfere with Bandlab as I  only use Focusrite asio and I do not use the generic drivers,so they are not operational.

    The same reason why just having ASIO4ALL installed and not being used has caused issues for people.


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    #15
    igiwigi
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:42:27 (permalink)
    Hi Scook
     
    Well, you are right about that Cubase driver .
    I cut the folder out and stuck It on my D drive  as there were no uninstallers for It.They are dlls.
     
    Problem solved.
    I would like to give you massive thanks for that and Brad must also Know if he tunes In.
    This only happenned though after the latest bandlab updates.
    Anyway, Big Thanks for your help
     
     
    all the best
    John
    #16
    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/05 22:47:01 (permalink)
    Your experience may be recent but problems with the "Generic Low Latency" driver go back for years.
    #17
    Noel Borthwick [Cakewalk]
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/06 00:13:49 (permalink)
    Thanks Scook - your troubleshooting skills are top notch. Kudos.
    Please mark this post as solved. 

    Noel Borthwick
    Senior Manager Audio Core, BandLab
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    #18
    scook
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/06 00:27:32 (permalink)
    I would but cannot tell if the OP has the same problem as the user in msg #7. It was the partial error message "using low latency driver" and the user mentioning Cubase that lead to the solution for John's post.
     
    Should Brad ever revisit this thread maybe he will provide some more information about his setup. It could be a driver conflict, bad driver mode or wonky driver install. It may already be resolved too. The OP never returned.
     
    Edit: the problem seems different because CbB was not finding what it needed but Platinum was. In this case, I suspect a misconfigured CbB but the OP needs to return. Also prefer users avoid terms like "newest update" and instead provide version numbers. This makes it easier to reply and helps when someone bumps an old thread.
    post edited by scook - 2018/08/06 00:56:15
    #19
    abacab
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/06 01:07:57 (permalink)
    I have seen the error message the OP referred to before.  It usually means that the ASIO driver was not released by the last audio application that had used it.  For example, say that I had closed another audio program that accesses ASIO, or it had crashed, and the task had not yet released the driver.  Or if you already have a program open that is using ASIO.  It is not multi-client, so only one program at a time can use ASIO.
     
    In many cases, resetting the audio interface, or rebooting the computer should clear the error.

    DAW: CbB; Sonar Platinum, and others ... 
    #20
    abacab
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/06 01:20:16 (permalink)
    scook
    Your experience may be recent but problems with the "Generic Low Latency" driver go back for years.




    Yup, I got bit by that one last year after a trial install of Cubase Elements.  It totally fubared Sonar, until I removed that driver.

    DAW: CbB; Sonar Platinum, and others ... 
    #21
    Studioguy1
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    Re: Driver issues since the newest Cakewalk Bandlab update. 2018/08/07 02:43:20 (permalink)
    Either unplug audio card and then plug it back in....then, restart Cakewalk, or just re-install drivers.  I did the former and it worked after that.

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