Dropouts and stuttering sounds with X3 only

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Raymond70
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2014/04/05 16:45:50 (permalink)

Dropouts and stuttering sounds with X3 only

Hello forummmembers,
 
[this is about X3 Producer 32-bits]
 
yesterday bought X3 Producer, downloaded it all, including the update patches. Today installed the whole package. No problems encountered. After the initial installation processes/preferences, like setting up audio, midi, asio, Vsti's etc. I loaded an older project with only three midi-input-tracks:
1. solo violin used with VSL Solo Strings under Vienna Ensemble and loaded with Vienna Instruments Pro
2. track for harpsichord, RH
3. track for harpsichord, LH (both calling PianoTeq Harpsichord).
 
In the Audio FX, I am using Altiverb 6 (32 bits). The project played back with dropouts and stuttering sounds.
 
This didn't happen in Sonar 8.5.3. (32bits) or X1 (32bits). I didn't change anything only migrated it from the older Sonar versions to X3. I disabled Altiverb for testing purposes and now no stuttering/dropouts occur. Really strange. I have a strong idea that the stuttering/dropouts occur when the MIDI TEMPO changes. I had the same experience when using Altiverb in Overture notation. Still it is strange that the older SONAR versions had no problem with it at all. What can I do against this?
 
System: Windows 7 / 64 bits, Intel i7, 24 Gb RAM and a couple of HD's and other gear.
 
Thanks in advance,
 
 
Raymond
 
 
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    Splat
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/05 17:04:58 (permalink)
    Hello and welcome...
     
    I suggest performing system maintenance first...
     
    I assume you are already on X3E.
    Please make sure you are on the latest plugin versions and then perform a VST reset and rescan and :
    http://www.cakewalk.com/Support/kb/reader.aspx/2007013315
     
    And make sure you are up to date with Windows update including Windows optional updates.
    You may also want to check you are on the latest drivers and firmware for your interface (what is your interface?).
     
    Also check Intel autoupdate:
    http://www.intel.com/p/en_US/support/detect
     
    Also try turning off Intel Speedstep in your BIOS.
     
    Finally if you are using 32 bit Sonar you can only access 4Gb of RAM. So I ask why are you running 32 bit Sonar when you can run 64 bit Sonar and use bitbridge for your 32 bit plugins on your 64 bit OS therefore accessing all available memory (at least for Sonar)?
     
    Thanks
     
    Alex

    Sell by date at 9000 posts. Do not feed.
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    #2
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/05 17:42:15 (permalink)
    Using Altiverb 32 bits under a 64 bits host doesn't work. Not even with jBridge.
     
    I can access max. 4 Gb, but using Vienna Ensemble 64 bits makes it possible using all RAM I have, because the RAM-allocation takes places somewhere outside the realms of the host. As an example: in Overture, which is a 32 bits program/host I can use several instances of Vienna Ensemble with a number of Vienna Instruments up to 10 Gb RAM (actual size of one of my orchestral works). When I do this in SONAR 32 bits the memory usage is far beyond the 4 Gb limit, similar to Overture.
     
    I did rescan the VST plugins several times. I am on X3e. Autoupdate for Intel failed, but I will have a look at Intel speedstep in the BIOS.
     
    Raymond
    #3
    jb101
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/05 18:32:52 (permalink)
    Raymond70
     
    I did rescan the VST plugins several times. I am on X3e. Autoupdate for Intel failed, but I will have a look at Intel speedstep in the BIOS.
     
    Raymond




    I, personally, would think twice (or more) before preforming this "tweak".  I do not think it is necessary, and should definitely not be performed unless you truly know what/why you are doing it.  Even then, I probably wouldn't do it.
     
    What are your Playback I/O Buffer Size set to?

     Sonar Platinum
    #4
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 06:23:17 (permalink)
    Don't forget, it is Altiverb 6 - 32 bits (the 64 bits version for Windows is still under construction).
     
    The Tweak didn't change anything, so I "enabled" it again.
    I experimented with a variety of buffer settings.
    I also changed from ASIO to WDM (with its own buffers at various sizes) and set it back to ASIO.
    I always rescan the VST plugins, at startup a scan performs in the background.
    I tried using Altiverb in X3e 64 bits, no success, not even with jBridged version for a 64-bits host.
    I tried using Altiverb in X3e 32 bits, no success.
     
    What happened?
    I went back to
    • SONAR 8.0 - 32 bits
    • SONAR 8.5.3 - 32 bits
    • SONAR X1 - 32 bits
    and in those versions Altiverb worked like sunshine.
    What has changed in X3 that Altiverb doesn't work properly?
    Unless one of you comes with a solution in the sense of "why didn't I think about that" I will put X3 aside waiting for "better" days.
     
    Raymond
    #5
    gswitz
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 07:36:25 (permalink)
     
    You might check your Preferences > File > Audio Data > File Bit Depths. Ensure that Record is set to 24 not 32.

    StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
    I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
    #6
    Noel Borthwick [Cakewalk]
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 07:48:18 (permalink)
    From your description it would seem that altiverb has some performance issues. Have you tried contacting their tech support?
    One thing you can try is going into preferences and resetting the audio configuration to defaults.  That will set SONAR to the factory settings for audio. Then choose your ASIO driver and retest.
    Another thing to try - does VE Pro support hosting normal VST plugins? If so you could load altiverb in a 32 bit instance of the VEPro server,  and reference VEPro from the 64 bit version of SONAR.
     
     

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #7
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 08:55:40 (permalink)
    gswitz
     
    You might check your Preferences > File > Audio Data > File Bit Depths. Ensure that Record is set to 24 not 32.


    Was set to 16 in all Sonar versions.
     
     
    #8
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 09:05:00 (permalink)
    Noel Borthwick [Cakewalk]
    From your description it would seem that altiverb has some performance issues. Have you tried contacting their tech support?
    One thing you can try is going into preferences and resetting the audio configuration to defaults.  That will set SONAR to the factory settings for audio. Then choose your ASIO driver and retest.
    Another thing to try - does VE Pro support hosting normal VST plugins? If so you could load altiverb in a 32 bit instance of the VEPro server,  and reference VEPro from the 64 bit version of SONAR.
     
     


    I don't have VE Pro, I only have VI Pro.
    Audio Preferences were set at default... no success. Next I altered them acoording my wishes (as set in other versions of Sonar), no success either.
    Performance issues of Altiverb? Maybe, but it is very strange and for me rather incomprehensible that this didn't occur in the previous versions of SONAR. Between X1 and X3e (I skipped X2) some programming must have changed to trigger this.
     
    I didn't contact Technical support of Altiverb yet, just because I think it is some issue of SONAR. As everything remained the same with those older versions of SONAR, who/what caused this problem?
     
    #9
    robert_e_bone
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 09:29:39 (permalink)
    Well, it is entirely possible that there is a coding problem within Altiverb that is only exposed by slight changes of things within X3.  This has happened before with a small number of other 3rd-party plugins.
     
    I also think contacting the Altiverb technical support folks would be a good idea.
     
    Can't you swap out Altiverb for some other similar plugin, and run Sonar in x64? 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
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    #10
    jb101
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 10:06:28 (permalink)
    Again, what are your Playback I/O buffers set to?

     Sonar Platinum
    #11
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 10:10:44 (permalink)
    robert_e_bone
    Well, it is entirely possible that there is a coding problem within Altiverb that is only exposed by slight changes of things within X3.  This has happened before with a small number of other 3rd-party plugins.
     
    I also think contacting the Altiverb technical support folks would be a good idea.
     
    Can't you swap out Altiverb for some other similar plugin, and run Sonar in x64? 
     
    Bob Bone
     


    Hello Bob,
     
    I think I will wait for version 7 / 64 bits of Altiverb. If it still occurs then I'll contact AudioEase for further support. It is just a question of weeks. Of course I can swap to another reverb pluging, but Altiverb is my favorite. The project at hand takes some time to accomplish, so no harm done while waiting for better days........ Everybody who took the effort of answering, many thanks.
     
    Greetings,
     
    Raymond
    #12
    Noel Borthwick [Cakewalk]
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 13:16:57 (permalink)
    Waiting won't solve anything if the right people don't even know there is a problem :)
    If you are exclusively having a dropout problem with only this plugin in X3 there is a high probability that there is an incompatibility with this plugin and SONAR. Please have the manufacturer contact us via this form and we can work with them on troubleshooting it after we share the respective products.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #13
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 15:55:49 (permalink)
    Noel Borthwick [Cakewalk]
    Waiting won't solve anything if the right people don't even know there is a problem :)
    If you are exclusively having a dropout problem with only this plugin in X3 there is a high probability that there is an incompatibility with this plugin and SONAR. Please have the manufacturer and we can work with them on troubleshooting it after we share the respective products.


    Thank you for your offer getting in contact with AudioEase. The coming Altiverb 7 for Windows 7 64 bits is not far away. I understood from their forum that they almost redesigned the programming. Originally made for MAC computers, they transported the coding to Windows Vista/XP and other versions of Windows. Recently the redesigned the coding for MAC, which has been released some time ago. Now Windows is in the pipeline and what they said, it involved an almost completely new coding.
     
    I can live without X3e for a couple of months, waiting for Altiverb. If the problem persists, there is plenty of time getting this issue solved. Don't be upset, please.
     
    Still a very happy Sonar-customer,
     
    Raymond
    #14
    dan le
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 17:25:05 (permalink)
    I have not used Altiverb 6 in a long time, but reading this thread, I reload an old project that has Altiverb, using X3e 64 bit, reporting that there is no problem at all.
    So at least, on my Win7 Ultimate 64 bit and Sonar X3e 64 bit, there is no drop outs and/or stuttering.
    Before giving up, and trying to wait for Altiverb 7, which is like waiting for Wonderland, can you revisit the core parking by setting minimum and maximum state to 100%?
    Also, did you have the latest driver for your interface? Just a long shot.
    dan
     
    #15
    peregrine
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/06 21:16:21 (permalink)
    Altiverb 6 appears to work in 64 bit SONAR only if you maintain the tempo throughout
    your project. As soon as you insert a tempo change you will get the behavior you have
    described. We have been waiting now for five years for a 64 bit version of Altiverb and
    I can swear to you there is no DAW in which A6 will operate without these issues. It has
    also been reported that even in a single tempo project, A6 will cause subtle audio
    character changes you may not like. Of course, if your music is shaking the house down to
    the foundation, you probably won't be bothered by subtle. You could use another reverb
    for the time being, or wait for A7, which Audioease has reported is now in late beta.
    #16
    dan le
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 01:43:04 (permalink)
    OK then I shall try to insert a tempo change and report back.
     
    dan
     
    #17
    dan le
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 02:23:57 (permalink)
    OK I did make a tempo change, and no stuttering or drop outs.
    I just don't know anymore.  Like I said, on my system, it does not do it. Just my own experience.
    dan
     
    #18
    Splat
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 04:35:56 (permalink)
    .

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    Splat
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 04:35:58 (permalink)
    I would get away from the thinking that this must be an X3 issue because previous versions of Sonar work better. All software has dependencies. Please check to see if you missed anything in #2. Also it is not just a rescan, a RESET may be needed (details in that post).
     
    BTW the Intel speed step is worth looking at, its not dangerous turning it off whatsoever, and for me at least it is the difference between a system that works without dropouts and a system that does.  It has also been the case for multiple other forum posters that this has resolved their issue. That makes it definately worth a try and I can't think of any reasons not to try this whatsoever esp when you can change the setting back. If this was your issue and you didn't ever try it your issue would never be resolved so its irresponsible not to give this advice IMHO.
     
    I agree it looks like a plugin issue but I suggest you should also check #2 esp if others are not experiencing the same issue. Windows updage , firmware and drivers esp... And again I strongly suggest using 64 bit Sonar.
     
    Good luck :)
    post edited by CakeAlexS - 2014/04/07 05:05:28

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #20
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 08:42:53 (permalink)
    Sorry. Nothing did the job. I altered Core Parking at register level (as a sublink suggested). I set the Speedstep to disabled. I reset all VSt plugs and scanned them again. Between all actions I had a cold restart. I experimented with different ASIO settings and audio buffers. What else?
     
    Anyway, many thanks for your help,
     
    Raymond
    [Intel Core i7 CPU 2.67 GHz / 24 GB, 4 HD's of which 2 are 500 Gb and two are 1 GB, ATI Radeon 4300/4500, EMU 1616M PCIe, Window 7 Pro / X64]
    #21
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 15:37:17 (permalink)
    Today I've got a PM from Dan Le. Cannot answer this as PM, because of my "Forum status".
    Dan, I did everything you asked. No success. Nor on 32 bits, nor 64 bits.
     
    Thank you for your efforts
    #22
    peregrine
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/07 18:28:55 (permalink)
    Dan Le - did you just change the tempo for the whole project?
     
    Try starting with tempo A, then in the middle of the project somewhere
    insert a ritard to tempo B.
     
     
    #23
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/08 03:55:17 (permalink)
    peregrine
    Dan Le - did you just change the tempo for the whole project?
     
    Try starting with tempo A, then in the middle of the project somewhere
    insert a ritard to tempo B.
     
     


    I am writing/doing classical music. Tempo changes are everywhere. I disabled both Altiverbs and almost immediately when enabling the first instance (for the solo violin), the stuttering begins. With reason because the tempo changes.
     
    Dan Le, I'll give up, unless somebody must have that one and only solution. I installed/re-installed/deleted/amended the register/reset the plugins/cleaned my system from the older SONAR versions/etc..... so many times since last Saturday.......that I lost faith in SONAR X3e in combination with Altiverb 6 (both 32 bits versions). Even with 64 bits versions of SONAR it didn't work, using that bitbridge server thing.
     
    Thank you for trying helping me, but I really think it is useless,
     
    Raymond
    #24
    Sanderxpander
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/08 05:29:53 (permalink)
    I would personally be pretty suspicious of future support for Windows from Audioease, since they have been announcing version 7 for Windows for five years now and have been selling old copies of 6 under that pretense. Even if it does arrive I'd be wary. It's a really nice plug but it's not the only solution.
    #25
    robert_e_bone
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/08 08:09:58 (permalink)
    As much as I LOVED a freeware synth called MinimogueVA, it was 32-bit, and at times problematic.
     
    I finally made the decision to get a permanent 64-bit replacement for it, and I bought a collection of a bunch of synths that were on sale, which included a GREAT 64-bit Minimoog synth.
     
    The above allowed me to completely finish switching to all 64-bit 3rd-party plugins, so I never have to deal with any non-Cakewalk BitBridge issues.  I am stable, have equivalent sounds and am a happy camper, as a result of moving away from something that had been problematic.
     
    Whether or not they ever release a 64-bit version of that plugin that works within 64-bit Sonar, I would encourage you to look for a different equivalent plugin - to insulate you in the event that one plugin for whatever reason doesn't work or get created.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #26
    dan le
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/10 14:50:33 (permalink)
    Raymond, have you downloaded Altiverb 7 yet.
    After you do that, can you come back and report how it works, and how it sounds.
    Thanks.
    dan
     
    #27
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/10 15:51:17 (permalink)
    Not yet. Tomorrow. Right now I have a short break.Trying to make to Solo Violin of VSL sound like a Stradivarius.....(haha).
     
    Thank you for telling about AV 7.
     
    Raymond
    #28
    Raymond70
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/11 12:50:47 (permalink)
    Today I re-installed X3e. Also purchased Altiverb 7 and downloaded it. Installed it also. But I have to wait until the package arrives with the new iLok2. With the older version of iLok Alitverb won't work. If only I had this noticed before, now I have to transfer all licenses from one iLok to the other (later this coming week). Until then.... no answer concerning the stuttering problem.
     
    Being patient, 
     
    Raymond
    #29
    robert_e_bone
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    Re: Dropouts and stuttering sounds with X3 only 2014/04/11 13:12:23 (permalink)
    Now THAT sucks - wait wait wait wait....
     
    I just went through the same violin solo sound search myself, using Kontakt.  O am working up a midi version of a Dixie Dregs tune, called Night Meets Light, and there is a TON of solo violin throughout the song, including a violin solo.
     
    Most of my strings presets are for sections, violin section, cello section, etc..
     
    I found a reasonable sound with the original Kontakt factory sounds library, Solo Violin, and at first was driven crazy by not having any means of controlling vibrato.  Lots of other articulations with the bowing, and all of that, but not for vibrato.
     
    THEN, I discovered that the amount of vibrato present seems to depend on the velocity of the notes - the samples loaded when a note has a velocity of 100 have far less vibrato than the samples loaded when the velocity is 115.
     
    So, for whatever the worth, if you are having trouble with vibrato, try adjusting the velocity and see if that works the same.  :)
     
    You apparently have some time, wait wait wait wait wait.....
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #30
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