michael diemer
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michael diemer Intel Quad Core i7-3770 Ivy Bridge 32 GB ram 1TB Western Digital Black X2 Microsoft Windows 7 Pro 64 UR22 interface Bandlab Cakewalk/Sonar 8.5 Studio GPO-EWQLSO Gold-Vienna SP ED-Cinematic Strings 2
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cclarry
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Re: East West Green Sale
2016/05/17 14:14:41
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michael diemer
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Re: East West Green Sale
2016/05/17 17:26:32
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Oh, sorry, I wasn't even aware of that forum!
michael diemer Intel Quad Core i7-3770 Ivy Bridge 32 GB ram 1TB Western Digital Black X2 Microsoft Windows 7 Pro 64 UR22 interface Bandlab Cakewalk/Sonar 8.5 Studio GPO-EWQLSO Gold-Vienna SP ED-Cinematic Strings 2
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Resonant Serpent
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Re: East West Green Sale
2016/05/17 22:02:36
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Has anyone purchased any of these and are able to activate? I assumed that I had to wait for the boxes through the mail, but was told that I could just install the installation center, sync my ilok, and I could install. I've tried syncing my ilok several times today, and still no EW licenses.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Fleer
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Re: East West Green Sale
2016/05/17 22:46:31
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☄ Helpfulby TerraSin 2016/05/17 23:11:48
michael diemer
Oh, sorry, I wasn't even aware of that forum!
Stay away from there, Michael, stay away.
"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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TheSteven
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Re: East West Green Sale
2016/05/18 00:18:19
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Resonant Serpent
Has anyone purchased any of these and are able to activate? I assumed that I had to wait for the boxes through the mail, but was told that I could just install the installation center, sync my ilok, and I could install. I've tried syncing my ilok several times today, and still no EW licenses.
Yes & Yes. You have to register the libraries first and the registration codes are in the boxes. Once you register the libraries, if it's one of the items listed here: http://www.soundsonline.com/Downloadable-Productsyou can download from the web. Some libraries like the platinum versions are not currently downloadable. That will probably change once they finish going green - but right now no... So unfortunately you're going to have to wait till you have the physical product before you have the ability to download the install sets.
"Time is a great teacher, but unfortunately it kills all its pupils" Loius-Hector Berlioz  www.AgitatedState.com MenuMagic - plug-in management powertools! My Tunes
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Resonant Serpent
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Re: East West Green Sale
2016/05/18 11:15:24
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Thanks for the heads up. After the sale, I was sent to a page that told me that I could activate and install by using the Installation Center and given a video on showing me how to do it. Just a glitch in their system I guess. I had the subscription, but didn't find myself using much except the EWQL Orchestra and the Symphonic Choir. Able to pick up the Platinum Plus and the Choir for less than a year's subscription, so it's a good deal for me. Play can be a headache, but I love the fact that I can have an orchestra, and to me a great sounding one, in my computer. It's what I always wanted back in the day, but never thought possible. I'm still awed by the capabilities we've been given.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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TheSteven
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Re: East West Green Sale
2016/05/20 20:18:52
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Resonant Serpent
Thanks for the heads up. After the sale, I was sent to a page that told me that I could activate and install by using the Installation Center and given a video on showing me how to do it. Just a glitch in their system I guess. I had the subscription, but didn't find myself using much except the EWQL Orchestra and the Symphonic Choir. Able to pick up the Platinum Plus and the Choir for less than a year's subscription, so it's a good deal for me. Play can be a headache, but I love the fact that I can have an orchestra, and to me a great sounding one, in my computer. It's what I always wanted back in the day, but never thought possible. I'm still awed by the capabilities we've been given.
So did they send you the registration codes via email? When I had stuff shipped from the European Amazon sale I got nothing but a sales confirmation and had to wait 20 days for it to arrive.
"Time is a great teacher, but unfortunately it kills all its pupils" Loius-Hector Berlioz www.AgitatedState.com MenuMagic - plug-in management powertools! My Tunes
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Resonant Serpent
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Re: East West Green Sale
2016/05/21 16:22:04
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No. They haven't sent me anything. According to tech support, there was a phase where the codes were removed from the box and you had to download and register. These boxes are supposed to have the codes in them, so register the codes with the Installation Center, and install with the discs. I made my purchase six days ago, but no word on shipping or a tracking number. Support said that I would receive an email when that happens.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Sent4th
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Re: East West Green Sale
2016/05/21 17:06:34
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Resonant Serpent, If you placed an order with Soundsonline you will find your tracking number in your account. Go to your account and click on "See Orders". There you will see your tracking number. I placed my order on May 17th and still have not received an email, but my tracking number in my account shows that my order has been shipped. Hope this is the same with your order. Click on "Document Number", and scroll down you sales page. There again is the tracking that you can click on to see if it has been shipped.
post edited by Sent4th - 2016/05/21 17:29:53
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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TheSteven
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Re: East West Green Sale
2016/05/21 17:58:55
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Makes sense. If you bought directly from EastWest they would have control of that. My purchases on the European Amazon clearance are not tied to my EastWest account so I have to wait till the box arrives. (edit oops left out work 'not')
post edited by TheSteven - 2016/05/21 19:56:30
"Time is a great teacher, but unfortunately it kills all its pupils" Loius-Hector Berlioz www.AgitatedState.com MenuMagic - plug-in management powertools! My Tunes
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Resonant Serpent
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Re: East West Green Sale
2016/05/23 20:00:50
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Sent4th
Resonant Serpent,
If you placed an order with Soundsonline you will find your tracking number in your account. Go to your account and click on "See Orders". There you will see your tracking number. I placed my order on May 17th and still have not received an email, but my tracking number in my account shows that my order has been shipped. Hope this is the same with your order.
Click on "Document Number", and scroll down you sales page. There again is the tracking that you can click on to see if it has been shipped.
Thanks for the heads up. I checked my account, and it does say now that items were shipped on May 17, but there is no tracking number listed in that area or the rest of the page. When I talked to tech support, they told me that I would receive an email when the items shipped. I haven't received an email. When I go to the order page, there is a grey box on the left hand side that says "Status: Pending Fulfillment". If they did send it on the 17th, then hopefully it arrives tomorrow.
post edited by Resonant Serpent - 2016/05/23 20:24:46
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Resonant Serpent
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Re: East West Green Sale
2016/05/27 19:48:02
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So, 10 days after my account was marked "Actual Ship Date May 17", I still don't have a delivery or tracking number.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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michael diemer
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Re: East West Green Sale
2016/05/27 20:16:41
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Yeah, East West support can be lacking at times. When I bought EWSO Gold, I thought I was going to be banned from their forum, I was upset about how hard it was to get the thing running and licensed. Fortunately they have improved. sorry you're having a hard time. what can I say? They're very, well, West Coast...
michael diemer Intel Quad Core i7-3770 Ivy Bridge 32 GB ram 1TB Western Digital Black X2 Microsoft Windows 7 Pro 64 UR22 interface Bandlab Cakewalk/Sonar 8.5 Studio GPO-EWQLSO Gold-Vienna SP ED-Cinematic Strings 2
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Sent4th
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Re: East West Green Sale
2016/05/27 21:05:39
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Resonant Serpent,
Sorry to hear that your package is delayed. I just received mine on the 25th, Symphonic Choirs Plainum, one day earlier than the tracking number stated. I thought all is well until I tried to authorize it. I keep getting an error warning stating that the authorization code could not be found. What? I just ordered it directly from Soundsonline, what do you mean code could not be found? I just opened a case to support for help. I thought this would be load, authorize and go. Not so, waiting for a response from support.
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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Resonant Serpent
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Re: East West Green Sale
2016/05/28 09:44:02
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Did you get the updated pdf showing how to authorize the box serial? It was very specific on how to authorize. Apparently, it's changed from earlier procedures. You authorize using the Installation Center.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Sent4th
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Re: East West Green Sale
2016/05/28 13:49:10
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Yes, I tried to authorize it with the "Installation Center" and still get the same error message "code could not be found". I tried this several times. Now I'm waiting to hear from support.
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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Sent4th
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Re: East West Green Sale
2016/05/28 13:51:33
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Do you have to load all of the library disks before you can activate it?
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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Resonant Serpent
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Re: East West Green Sale
2016/05/29 12:09:49
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According to the updated instructions, you have to load all the samples into the library and authorization comes later. I'd copy/paste from the pdf, but I'm at work until late tonight.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Sent4th
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Re: East West Green Sale
2016/05/29 13:37:05
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Resonant Serpent,
Thank you very much for the info. It pays to read all of the instructions. Thanks again, I will load all the library disks tonight.
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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Resonant Serpent
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Re: East West Green Sale
2016/06/02 22:34:13
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15 days and counting. No delivery. No email with tracking number, and three unanswered support requests asking for an actual shipping date with tracking number.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Resonant Serpent
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Re: East West Green Sale
2016/06/07 18:05:35
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So, East West completely screwed me. 20 days(!) after the sale, they finally answer my support requests for a tracking number to tell me that they are out of discs, no more will be printed, and they want 50.00 on top of the 565.00 that I already spent to put it on a hard drive and send it to me. Screw these people. I will NEVER buy an East West product again.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Fleer
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Re: East West Green Sale
2016/06/07 23:04:25
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Did you pay $565 for Platinum Plus and the Choirs ? Seems a lot to me. Anyway, you're able to download the Gold version of Choirs and Orchestra with the Installation Center. Symphonic Orchestra Gold (or your "Plus") is only 33 GB.
"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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Resonant Serpent
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Re: East West Green Sale
2016/06/08 09:35:16
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It was half off, and far less than the upgrade they were offering me. I'd rather pay more and own what I want to use than have a subscription and things I don't use as much. Seriously, it's the worst customer and delivery service I've ever encountered.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Fleer
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Re: East West Green Sale
2016/06/08 11:45:50
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Sounds bad indeed. I can only say that all went well in my case. Ordered a lot of stuff. Support was always great, especially Joey Medina. Maybe you should try to contact him at licensing@eastwestsounds.com
"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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Sent4th
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Re: East West Green Sale
2016/06/08 12:35:35
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Resonant Serpent,
I agree with Fleer, contact Joey Medina. He helped me with authorizing EWQL Symphonic Choir.
Studio:Cakewalk by Bandlab, Sonar Platinum, X3e, 8.5.3, 8.0 Windows 10 Pro - 64 bits ASUS P8Z77-V Deluxe, i7-3770K, 16 GB Ram SLI- MSI TwinFrozr II- 560GTX-Ti 2gb (Running 4 monitors) Motu 828 mkII Avalon AD2022 Shure KSM 32, Audio Technica AT4033a & AT3035 Motu Express 128 Mackie MCU - 4 Extenders - Mackie C4 Mackie Big Knob Omnisphere, Stylus RMX, Trilian, Melodyne Studio, AutoTune 8 and Pro, Waves Mercury + SSL + Abbey Road, EastWest Instruments BX8, KRK Rokit 5, Event 2020 Monitors
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Resonant Serpent
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Re: East West Green Sale
2016/06/08 16:18:42
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And, they made it right! They're going to ship me the products on the hard drive and not charge me. Never thought it would take a month, but I'll be glad to have them to use. I really like their products and want to use them.
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Resonant Serpent
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Re: East West Green Sale
2016/06/08 16:21:25
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Thanks for the suggestions and support everyone!
A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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Fleer
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Re: East West Green Sale
2016/06/08 18:46:26
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☄ Helpfulby Resonant Serpent 2016/06/08 21:14:05
All's well that ends well :)
"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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Resonant Serpent
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Re: East West Green Sale
2016/06/08 20:56:54
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A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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