yorolpal
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Email problem...just pokin and hopin
All if a sudden all our computers quit sending email. They still receive just fine. It's not our internet provider...we checked. And we can still send invoices via Quickbooks and files using YouSendIt...as they bypass our server. I'm beginning to think its our ISP but don't really know. I even tried installing a new email client and sending from that...no love. The outgoing mail goes into the outbox then "gets sent" and disappears from the outbox. But it never arrives. Since we live on email I need to get this fixed. Just hoping one of you brainiacs might have a fix.
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Karyn
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Re: Email problem...just pokin and hopin
2014/06/24 19:10:26
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Check sites like spamhaus and spamcop to see if your IP address has been blacklisted.
It can happen because of some overzealous anti spam falsely reporting you.
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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Karyn
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Re: Email problem...just pokin and hopin
2014/06/24 19:13:22
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Easier still.... Type your IP address into dnsbl.info to check almost every blacklisting service worldwide in one go.
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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yorolpal
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Re: Email problem...just pokin and hopin
2014/06/24 21:44:49
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First I'll have to find out my IP address. But then I'll do just that.
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tKx5050
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Re: Email problem...just pokin and hopin
2014/06/24 22:03:46
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Your ISP may have implemented port 25 filtering. I know att dsl does. Check with your email provider if you can use ssl ports or if they provide and alternate smtp port for sending mail.
Steve Sonar Platinum, Quad-Capture, I7-3770, 32Gb
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craigb
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Re: Email problem...just pokin and hopin
2014/06/24 22:26:31
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I've heard that the postage rate has recently gone up, are you attaching the correct e-stamps?  (All the really good answers were already taken.  )
Time for all of you to head over to Beyond My DAW!
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yorolpal
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Re: Email problem...just pokin and hopin
2014/06/25 11:17:29
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Well I did as Karyn suggested (Thanks, Karyn!!) and we were indeed listed on two of the scads of sites. I've done ( I think) what's necessary to get removed but don't really know yet. I'll keep ya posted. According to those sites it sounds like a couple of weeks ago we were infected with a "bot" that was sending spam out through our address. Go figure. I hope this gets us working again and...to put a positive spin on it...at least I learned something from this. Thanks again for that Karyn.
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bapu
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Re: Email problem...just pokin and hopin
2014/06/25 11:20:15
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Now you can address craigb's (ITHRN) suggestion.
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Karyn
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Re: Email problem...just pokin and hopin
2014/06/25 11:20:24
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Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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yorolpal
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Re: Email problem...just pokin and hopin
2014/06/26 10:47:46
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Got delisted on both sites. All looks good on dnsbl.info. But still no outgoing email. Does it usually take a day or two??
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Ham N Egz
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Re: Email problem...just pokin and hopin
2014/06/26 11:41:56
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what email client are you using?
POP? IMAP?
check your OUTGOING mail server settings.
you mentioned a server@ work.this server handles your email functions? domain names, etc?
can you use a webmail client to send OK?
Green Acres is the place to be I dont twitter, facebook, snapchat, instagram,linkedin,tumble,pinterest,flick, blah blah,lets have an old fashioned conversation!
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yorolpal
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Re: Email problem...just pokin and hopin
2014/06/26 14:40:29
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Welp..spent an hour or so on the phone with a guy from our ISP. He took over my computer and tried a bunch of stuff to no avail. Then he passed me over to another guy who started to work on it but accidentally disconnected us. Screw it, said I. But he must've done something right cause when I got back from lunch...Yippie!...we were working again. Bet I have a new IP address too.
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Karyn
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Re: Email problem...just pokin and hopin
2014/06/26 18:48:42
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I should have said it can take up to 24 hours for blacklist removals to propagate around the net...
Glad you're up and running again.
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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