Cabbitt
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Endless Crashes
Allow me to preface this by stating that I have been a Cakewalk customer for years, starting with Home Studio and working on up through succeeding versions of Sonar. I have been plagued with dropouts, crashes, etc., and have always attributed the problems to pilot error or substandard operating systems/computers. I decided to upgrade to a dedicated DAW, expecting (finally), a good running system. The specs are as follows:
Windows 7/64 bit
Intel Core i3-550 processor(4MB Cache, 3.20GHz)
4GB DDR3 SDRAM at 1333MHz - 4x1GB
750GB - SATA-II 3Gb/s 7200RPM, 16MB Cache HDD
Tonight, after two hours of work, Dimension Pro crashed my system. I lost two hours of work that can not be retrieved.
Needless to say, I am pissed.
Are there any fixes/tweaks necessary to run Sonar Producer 8.5 on a Win7 machine, or should I shop for another DAW that will not destroy files and crash?
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liv4ree
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Re:Endless Crashes
2011/01/09 19:33:01
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www.firesidetrio.com XP Pro Quad Core Intel QX 6600 2.4 Ghz 4 Gigs Patriot Ram Gigabyte P35 Motu 896HD Sonar 8.5 PE Mackie Control Pro
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liv4ree
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Re:Endless Crashes
2011/01/09 19:34:36
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Nice website by the way...
www.firesidetrio.com XP Pro Quad Core Intel QX 6600 2.4 Ghz 4 Gigs Patriot Ram Gigabyte P35 Motu 896HD Sonar 8.5 PE Mackie Control Pro
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Cabbitt
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Re:Endless Crashes
2011/01/09 19:45:03
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The crash occurred with an M-Audio Mobile Pre. I also have a Delta 44, but cannot run them simultaneously.
Thanks for the kind comment on our site.
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liv4ree
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Re:Endless Crashes
2011/01/09 19:57:49
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Is the Usb plugged directly to your PC or is it in a hub?
Is it a 2.0 connection?
Do you have an onboard soundcard, and if so is it disabled?
Are you using the ASIO drivers?
I'm sure that you've done the following but what the hay I'll throw it at ya. This comes from Cakewalk..
Click Options | Audio | Advanced. Set your Driver Mode to ASIO. If you do not see Driver Mode, make sure the box next to “Always use mme interface” is NOT checked. Click OK and restart the program.
Next, Click Options | Audio:
On the Drivers tab:
Make sure your M-Audio card is selected under both inputs and outputs. If it appears grayed out, deselect all drivers, in both inputs and outputs, then select your M-Audio card. If changes are made, click OK and restart the program.
NOTE: M-Audio also provides very reliable WDM drivers. If you experience problems in ASIO Driver Mode, you may want to consider using WDM as an alternative.
On the general tab:
Make sure one of your M-Audio card drivers is selected as Playback Timing master. Click OK. Restart the program if prompted.
Finally, all audio playback will occur from the M-Audio device itself. Make sure you have your speakers or headphones connected to its outputs.
Hope this helps you. Keep us posted on your outcome..
www.firesidetrio.com XP Pro Quad Core Intel QX 6600 2.4 Ghz 4 Gigs Patriot Ram Gigabyte P35 Motu 896HD Sonar 8.5 PE Mackie Control Pro
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liv4ree
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Re:Endless Crashes
2011/01/09 20:02:23
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www.firesidetrio.com XP Pro Quad Core Intel QX 6600 2.4 Ghz 4 Gigs Patriot Ram Gigabyte P35 Motu 896HD Sonar 8.5 PE Mackie Control Pro
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liv4ree
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Re:Endless Crashes
2011/01/09 20:03:46
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The problems that your having are either driver or hardware related.
www.firesidetrio.com XP Pro Quad Core Intel QX 6600 2.4 Ghz 4 Gigs Patriot Ram Gigabyte P35 Motu 896HD Sonar 8.5 PE Mackie Control Pro
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JonD
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Re:Endless Crashes
2011/01/09 22:20:42
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1) Autosave is your friend.
2) Even with a PC that's a dedicated DAW, you still need to "tweak" it to stabilize for audio use. There are a number of good sites that can give you these tweaks.
3) Despite being hugely popular, Windows 7 is still in its infancy (service pack 1 hasn't even been released yet). Consequently, drivers can be a bit dicey. Some audio interface manufacturers offer workaround suggestions like using legacy or Vista drivers - especially with firewire devices.
4) Desktop or laptop? With the latter, the FW chipset may not be audio-compatible, and because of the integrated FW architecture, adding a "good" FW express card doesn't get around the problem, so will not work. (With desktops, you can disable the "bad" onboard FW and buy a "good" add-on FW PCI card for less than $30).
5) In addition to the tweaks mentioned in #2, many newer systems require disabling "effeciency" features (usually in the BIOS) like Speedstep, Core-parking, etc. Again, there are websites that can guide you through this.
Any questions or comments on the above, of course, just post back.
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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daveny5
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Re:Endless Crashes
2011/01/09 22:55:22
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Tonight, after two hours of work, Dimension Pro crashed my system. I lost two hours of work that can not be retrieved. Needless to say, I am pissed. You should be pissed....at yourself! If you didn't have autosave on, shame on ya! 
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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thomasabarnes
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Re:Endless Crashes
2011/01/10 00:15:11
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Where did you buy that dedicated DAW system? You shouldn't be having crash problems with a dedicated DAW system. There are some DAW builders that frequent this forum and that give full technical support when you buy a DAW system from them. 1) Jim Roseberry: http://www.studiocat.com/2/index.php/Home 2) jcschild of ADK Pro Audio: http://www.adkproaudio.com/choose2.asp You might want to consult one of these DAW builders. I don't know the other audio interface you mentioned, but the M-Audio Delta 44 is a good audio interface and and M-Audio release good drivers. The Delta 44 is a tried audio interface that works well with SONAR, so I would first try to get the system running stable using the Delta44. Install the most recent drivers for it, and see how things go? First try ASIO and then WDM, if needed. Come back and let us know?
post edited by thomasabarnes - 2011/01/10 00:19:46
 "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant. SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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Cabbitt
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Re:Endless Crashes
2011/01/10 08:24:03
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liv4ree
Is the Usb plugged directly to your PC or is it in a hub?
Is it a 2.0 connection?
Do you have an onboard soundcard, and if so is it disabled?
Are you using the ASIO drivers?
I'm sure that you've done the following but what the hay I'll throw it at ya. This comes from Cakewalk..
Click Options | Audio | Advanced. Set your Driver Mode to ASIO. If you do not see Driver Mode, make sure the box next to “Always use mme interface” is NOT checked. Click OK and restart the program.
Next, Click Options | Audio:
On the Drivers tab:
Make sure your M-Audio card is selected under both inputs and outputs. If it appears grayed out, deselect all drivers, in both inputs and outputs, then select your M-Audio card. If changes are made, click OK and restart the program.
NOTE: M-Audio also provides very reliable WDM drivers. If you experience problems in ASIO Driver Mode, you may want to consider using WDM as an alternative.
On the general tab:
Make sure one of your M-Audio card drivers is selected as Playback Timing master. Click OK. Restart the program if prompted.
Finally, all audio playback will occur from the M-Audio device itself. Make sure you have your speakers or headphones connected to its outputs.
Hope this helps you. Keep us posted on your outcome..
Thanks for the advice. I am going to disable the MobilePre and just use the Delta. I will let you know how that works out.
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Cabbitt
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Re:Endless Crashes
2011/01/10 08:27:45
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daveny5
Tonight, after two hours of work, Dimension Pro crashed my system. I lost two hours of work that can not be retrieved. Needless to say, I am pissed.
You should be pissed....at yourself! If you didn't have autosave on, shame on ya!
You are correct, Sir. I should have had autosave on. Duhhh.... Really not fair to blame the program when I didn't take advantage of the fail-safe.
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chuckebaby
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Re:Endless Crashes
2011/01/10 08:59:31
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im sure this has not much to do with your prob...but m-audio devices dont work well with windows 7 64 bit..i returned 3 items i bought new because of the plug and play not working properly...and their tech support?..dont even get me started
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daveny5
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Re:Endless Crashes
2011/01/10 10:16:28
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im sure this has not much to do with your prob...but m-audio devices dont work well with windows 7 64 bit.. Baloney. I've been using a Delta44 for many years and it works great. Just make sure you have the latest driver for Windows 7 64-bit. I also use a couple of M-Audio MIDISport 2x2s and now that they have a Windows 7 64-bit driver, they work fine. Some people just have an axe to grind. However, its not a good idea to try to use 2 different soundcards at the same time. You may run into timing problems. If you need more ports, get a soundcard that has more ports.
post edited by daveny5 - 2011/01/10 10:19:18
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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