Error exporting audio - "an unknown error"

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Kylotan
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2016/04/08 06:05:30 (permalink)

Error exporting audio - "an unknown error"

I sometimes get this error when trying to export audio.
 
"An unknown error occurred during processing, possibly caused by an invalid parameter."
 
Luckily it usually works the 2nd time I try, otherwise I'd be asking for a refund.

Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc
 
Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
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    dcumpian
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    Re: Error exporting audio - "an unknown error" 2016/04/08 10:11:56 (permalink)
    I see you are using Newburyport. Have you tried rolling back to Manchester? I'm still on that one and have had zero issues with it (so far...).
     
    Regards,
    Dan
     

    Mixing is all about control.
     
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    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
    #2
    Kylotan
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    Re: Error exporting audio - "an unknown error" 2016/04/08 10:59:35 (permalink)
    No, I haven't. I've had issues with every single version of Sonar so I'm not going to roll the dice on this one, sorry.

    Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc
     
    Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
    #3
    Rob[at]Sound-Rehab
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    Re: Error exporting audio - "an unknown error" 2016/04/08 11:02:14 (permalink)
    Kylotan
    "An unknown error occurred during processing, possibly caused by an invalid parameter."



    best error message ever - I remember seeing that once myself long time ago
     
    I bet whoever coded that is no longer with the company

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    #4
    stevec
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    Re: Error exporting audio - "an unknown error" 2016/04/09 11:31:08 (permalink)
    Which plugins are being used?   Most of what Google returned were older items and many referred to Direct-X plugins. 
     
    If you bypass all FX ("E") does the export ever return that error?

    SteveC
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    Focusrite 18i6 (ASIO);
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    #5
    Noel Borthwick [Cakewalk]
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    Re: Error exporting audio - "an unknown error" 2016/04/09 11:58:54 (permalink)
    RehabRob
    best error message ever - I remember seeing that once myself long time ago
    I bet whoever coded that is no longer with the company



    That would be correct - Ron hooked that up back in the day :)
    Its a catch all generic error that happens when something low in the stack encounters a problem and returns a failure code, but by the time the error handler gets it its so far removed from the source that the direct error cause was not known. This is a very common software engineering problem. In a debug build we get a ton more logging that would normally pinpoint these sorts of problems more accurately, but this data is not present in retail builds for efficiency.
     
    I realize this is frustrating but if this happens often, you need to submit either a recipe or a project file that this can be reproduced with. These sorts of problems are most often caused either by failures due to plugins or some obscure state management issue. The fact that it works the second time reinforces this. I suspect if you played the project once before the export it would probably work as well.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #6
    Anderton
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    Re: Error exporting audio - "an unknown error" 2016/04/10 10:39:01 (permalink)
    Noel Borthwick [Cakewalk]
    I suspect if you played the project once before the export it would probably work as well.



    This also gets rid of the mysterious "General Error" dialog box that crops up from time to time. It seems to happen if you do a huge amount of editing without ever playing the project, but this doesn't happen enough for me to be certain of that.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #7
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