Export Issue X3e

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markyzno
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2014/09/02 07:13:27 (permalink)

Export Issue X3e

Hi Forum!
 
Been quiet of late as I have had no issues to complain about with X3e (although I lurk everyday naturally) 
 
I have been working on two feature films and I have an issue with exporting.
 
Feature A has about 70 tracks of audio, tons of clips with fades, lots of synths and plugs and therefore a lot of scope for buggy 3rd party behaviour. When I export the timeline as a stereo file to send a pass of the film to the director it will throw up "An unknown error" and fails the export. To troubleshoot the error I have to playback the entire film and find out where the audio engine stops in the timeline and fix the error (Usually by joining a couple of clips together or bouncing that tiny part of the timeline)
 
Its a very time consuming troubleshooting method. Wouldnt it be better if Sonar gave information as to where the export fails on the timeline? i.e "An unknown error has occurred at 01:02:34:23" or something similar? Is there a better way of finding out where this error is? When this happens in a music track I have written troubleshooting isnt as bad as the track is only 5 mins, but when you are working on a film its quite a task.
 
 

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#1

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    Splat
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    Re: Export Issue X3e 2014/09/02 08:52:34 (permalink)
    There's definitely room for better error reporting (trapping likely points where the error kicks off), not only would we thank them but I suspect Cakewalk's technical support dept would as well.
     
    There is of course limitation that makes certain details impossible to log (third party plugins for instance should provide their own details if it is coded), but the application really should give a better idea rather than "unknown".
     
    Often detailed error logging can reduce performance, but that could be switched on/off in preferences.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    robert_e_bone
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    Re: Export Issue X3e 2014/09/02 12:24:23 (permalink)
    I agree - I suggest you file a feature request for that, as it seems like Sonar would know where it was when it failed.
     
    If might even have information on which piece of the process failed, as well, and that would be hugely beneficial to the debugging process.
     
    Bob Bone
     

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    #3
    markyzno
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    Re: Export Issue X3e 2014/09/03 12:37:49 (permalink)
    Dayum!
     
    "Coming SoonAt this time we are not accepting any new feature requests while we work on an improved feature request system and get caught up with our current set of feature requests."

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
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    Splat
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    Re: Export Issue X3e 2014/09/03 12:42:04 (permalink)
    markyzno
    Dayum!
     
    "Coming Soon
    At this time we are not accepting any new feature requests while we work on an improved feature request system and get caught up with our current set of feature requests."




    Been like that for ages.. I'm sure they are working on it, but rest assured I'm pretty sure I already threw in this exact feature request a while back.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #5
    markyzno
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    Re: Export Issue X3e 2014/09/03 12:51:09 (permalink)
    CakeAlexS
    markyzno
    Dayum!
     
    "Coming Soon
    At this time we are not accepting any new feature requests while we work on an improved feature request system and get caught up with our current set of feature requests."




    Been like that for ages.. I'm sure they are working on it, but rest assured I'm pretty sure I already threw in this exact feature request a while back.



    Great Stuff Alex 

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #6
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