JunkyardMcCants
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Exporting Issues
I'm at my wits' end, please help. I've read elsewhere about many chronic exporting issues and now am having them myself. I'm running mastering software on my master bus that shows my RMS at around -9. That should be comparable to commercial music. My tracks sound great in Sonar - full of punch, no clipping, sounds great on my studio speakers. My instrument tracks are all sent to my master bus. My master bus volume is a -0. However, when I export, the .wav is about half as loud as other .wavs. Nothing about the way I've set up my track says the track should be at whisper volume. If anything, the way it hums on my system, it should possibly be too loud. I've even toyed with turning all my system and interface volumes up to see if that would have an effect, but nothing. It's like Sonar just ignores all the processing and plug-ins when mixing down. We're not talking just a little quiet, we're talking I have to turn the volume up twice as high to hear it the same as commercial tracks. Is there some quirk to Sonar or exporting that I'm missing? I'm so fed up I'm about to switch to another DAW.
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JunkyardMcCants
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Re: Exporting Issues
2014/01/05 15:38:41
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Just to be sure, I took the exported track that I measured at -9, inserted the .wav into a new Sonar file, and measured using the same mastering software. The .wav was playing at -19, had severe distortion and clipping that wasn't present in the mix I created, and ran several BPM slower than what I had produced. I'm starting to think that Sonar doesn't produce viable .wavs, which would make the program a waste of time. But hopefully I'm just missing something. Anyone have some ideas?
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FastBikerBoy
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Re: Exporting Issues
2014/01/06 03:07:56
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Not sure what is going on but I can assure you Sonar is perfectly capable of producing viable wave files. There would be uproar on the boards if that wasn't the case - probably led by me. Having said that Sonar also has a very versatile export system so it is easy to get settings wrong for what you are trying to do. First thing I do if I'm exporting a whole project is to press Ctrl+Shift+A which deselects everything. For export purposes that will ensure the whole project is exported as opposed to a selection which might not be the whole thing. For the whole mix the "Entire Mix" option from "Source category" is probably the best option but make sure that the choice in the Source Busses/Tracks pane is correct. Set your other format options as required and make sure "Wave" is selected as file type. That should get you sorted, you might be exporting a different buss to your master buss or group of tracks.
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Kalle Rantaaho
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Re: Exporting Issues
2014/01/06 06:49:07
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If the exported file ran slower, then you have a sample rate mismatch somewhere, to start with. It's 100% sure SONAR produces high-pro quality stuff when used correctly, no question about it. It's actually a bit silly to even doubt it, but I understand your frustration. I've never read about chronic export issues, and I've never experienced any during my 20 year CW-use. IMO, export has always been a very straight forward and simple process. Then again, I'm still on 8.5. Does your export process include dithering etc? What is the project sample rate and to what sample rate are you exporting? What is your exact workflow for export? What is the mastering software you are using? We should know what you're doing in order to start trouble shooting. I assume there was no FX in the new project where you opened the exported file? (It's happened to many that they accidentally double-process)
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chrisby
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Re: Exporting Issues
2014/01/06 21:38:27
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Not sure if this is a bug, how it works, or just some wrong setting but I just went through something very similar... long story short I found that the "entire mix" export seemed to be very quiet versus selecting to export "bus output" (or something like that, going from memory) and choosing "Master" as the only bus selected seemed to produce a wav file with volumes exactly as the master bus meters displayed. Might be something very simple I (and possibly you) have set wrong but there is a definite big difference in the two where I would have thought those two options would yield the same results...
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Kalle Rantaaho
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Re: Exporting Issues
2014/01/07 01:04:15
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chrisby Not sure if this is a bug, how it works, or just some wrong setting but I just went through something very similar... long story short I found that the "entire mix" export seemed to be very quiet versus selecting to export "bus output" (or something like that, going from memory) and choosing "Master" as the only bus selected seemed to produce a wav file with volumes exactly as the master bus meters displayed. Might be something very simple I (and possibly you) have set wrong but there is a definite big difference in the two where I would have thought those two options would yield the same results...
(Not saying that there couldn't be a bug somewhere, but) it depends on what you have in the project. If every track in the project is routed through Master Bus, then AFAIK "Entire Mix" and "Master" as the source should give identical results. If anything is routed directly out from track, they're different, if there's any FX in the Master Bus or if the output level of the individual tracks (not going through Master) are different from that of the Master.
SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre - Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc. The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
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John
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Re: Exporting Issues
2014/01/07 01:28:57
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I normally export using the master buss only. I have never been surprised by doing that. My sample rate is the same as I record at, 44.1kh. Bit depth is 24 bits. Dither is on. I also have all effects on as well. And I usually export to wave. The exported file is exactly what I heard before I exported. It has the very same meter reading too.
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CJaysMusic
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Re: Exporting Issues
2014/01/07 11:33:17
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You obviously have some routing issues if this is happening to you. Sonar will not change the level of your sound and it will not change the sound of your track/song hen exporting. The only way it will do this is if you tell it to, but having a level or export property configuration set up that way. Make sure your routing is like this: All Tracks go to the Master Bus All Sends on the track level (if you have them) go to a bus. All Buses go to the Master Bus The Master Bus goes to the Main Outs Exporting Properties that will yield a mix exactly how it sounds in Sonar, when your Routing is correct. Make sure you select 'Entire Mix' or 'Main Outs' as the source in the export properties. Dither can be any of the POW's If you are burning to a CD, select 16bit and 44.1kHz as you bit rate and sample rate. There you go, CJ
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chrisby
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Re: Exporting Issues
2014/01/07 17:55:06
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Just to follow up on the above few posts... I'm not at my DAW but while I'm not 100% sure I have all tracks routed to (or ultimately routed to via busses) the Master I'm about 99% sure. Plus I really don't think that would be it as it appears there is some weird limiting going on. I have a limiter set at -.2db last in the chain on the master bus. The mix is such that it is not constantly engaged (but when I look at the wav file the limit is clearly visible on many peaks). The "Entire Mix" looks similar only everything is scaled down and the limit looks like it's at -12db. That's why I thought it was some other setting (or possibly a bug). If it was just misrouted tracks then the sound should be altered (stuff missing) and not just simply attenuated across the board. I'll have a look tonight when I get home though just to be sure... ps - I should also probably note that this project was started under x3b and is currently running on x3c so it may just be an anomaly (as possibly the OP's is) due to that.
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CJaysMusic
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Re: Exporting Issues
2014/01/07 17:59:27
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Its not a bug, as i would have seen it in the hundreds of exports i have done in the past month. no one else is seeing your issue either. So a bug is not the cause. It clearly a routing issue and/or a setting in your export issue or maybe even a setting in your limiter I would check your routing when you get home
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chrisby
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Re: Exporting Issues
2014/01/07 19:00:58
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No offence, but I write software for a living, and have for about 30 years.... it very well could be a bug. It may not be, but there are innumerable reasons why one or a few users may see a bug that no one else sees. Corner cases like that are not at all unusual and are uncovered daily when dealing with any commercial software with a sizable user base. Ironically at this very moment I'm looking at a bug in a gps tracking device's firmware that is plain as day in the debug trace but that the manufacturer swears they have not seen with any of their other customers. And this is about the 5th bug along those same lines I've found in their stuff (and this is a very successful commercial device). Besides which I was agreeing with the OP who had the same or similar issue seemingly. At any rate I have a work around for this project so I'm not at all bothered... my only intention was to pass along the workaround to the OP.
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CJaysMusic
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Re: Exporting Issues
2014/01/08 14:43:54
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No offence, but I write software for a living, and have for about 30 years... No offence, but if it was a bug, everyone would see it and we don't. This fact will tell you that its not a bug and its user error Cj
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js516
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Re: Exporting Issues
2014/01/08 15:41:03
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Have you tried unchecking "fast bounce"? I have noticed that from time to time, some plugins/instruments sometimes just don't render the same when using fast bounce.
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chrisby
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Re: Exporting Issues
2014/01/08 23:07:44
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CJaysMusic
No offence, but I write software for a living, and have for about 30 years... No offence, but if it was a bug, everyone would see it and we don't. This fact will tell you that its not a bug and its user error Cj
Mmmm, great... sage advice. Who knew it was really all so easy and straight forward... all that time wasted getting a computer science degree and years of writing code!!! js516 Have you tried unchecking "fast bounce"? I have noticed that from time to time, some plugins/instruments sometimes just don't render the same when using fast bounce.
Thanks for the suggestion, I did try that when I first ran into it that but saw no difference. I did also check that my track/bus routings were all correct and they were so.... who knows. I just know it can't be a bug, apparently.
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John
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Re: Exporting Issues
2014/01/08 23:24:35
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Chrisby can you post a step by step sequence of exactly what you do when you export? Leave nothing out. But first I assume you are routing all audio through your master buss and if so what are the meter readings there?
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bitflipper
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Re: Exporting Issues
2014/01/09 10:10:01
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CJaysMusic
No offence, but I write software for a living, and have for about 30 years... No offence, but if it was a bug, everyone would see it and we don't. This fact will tell you that its not a bug and its user error
CJ, chrisby's absolutely correct about bugs that can only be reproduced under specific and/or unusual conditions. Think about the genuine bugs we've seen over the years. Every one of them initially escaped the notice of the programmers, the QA people, and the beta testers. Many were not seen by the first thousand users, either. It's even not unusual for a bug to show up years after a product is deemed "stable", or to affect only 1 out of 50,000 users. It does happen. That said, it's also human nature to assume a bug when you have no better explanation. We routinely see bug claims on these forums that turn out to be user error, and that happens more often than the discovery of actual bugs. That, chrisby, is the basis for CJ's skepticism. Either of you could be correct, but if we were placing bets I'd side with CJ even though his logic is flawed. As stated by several responders, the most likely explanation for the OP's issue is a routing problem. In short, what you're hearing is not what you're exporting. Why do we all presume this explanation? Because we've all made dumb routing mistakes and sat there scratching our heads wondering what was wrong. I've taken 6dB off the master to lower the monitoring volume during overdubs and forgotten to reset it, not noticing the difference until I looked at the exported file. I've inadvertently routed a track or bus directly to the main outs - once only discovering the error after I put a fadeout on the master bus and the tambourine kept on playing. Junkyard, the first thing I do when troubleshooting this kind of problem is to mute the master bus and verify that everything goes silent. If it doesn't, then something's not going through that bus. If it does, then the next-most-likely problem would be export options. Make sure all the "mix enable" options are checked so that automations are respected, and that "Entire Mix" is selected as the source.
 All else is in doubt, so this is the truth I cling to. My Stuff
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chrisby
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Re: Exporting Issues
2014/01/09 17:30:22
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bitflipper That said, it's also human nature to assume a bug when you have no better explanation. We routinely see bug claims on these forums that turn out to be user error, and that happens more often than the discovery of actual bugs. That, chrisby, is the basis for CJ's skepticism. Either of you could be correct, but if we were placing bets I'd side with CJ even though his logic is flawed.
I don't think you'll find anywhere in any of my posts where I assume it's a bug. I have basically (and consistently) said exactly what you've just said which is that it could be a bug or it could be an improper setting. I specifically stated things that way because I don't have enough information, or familiarity with the application to make a judgement. That said, I've also previously pointed out that I rechecked my routing and it was correct. So as it stands now - 1) it's not a routing problem 2) the meters at the master bus show peaks apparently limited at -.2db 3) the resulting wav file using the default export "full mix" settings (as well as the few settings permutations I tried) shows peaks apparently limited at -12db 4) simply switching to exporting bus / "master bus" gives correct/expected results Bug or no bug, honestly I don't care. I deal with bugs of all sorts daily that have to be resolved... this one doesn't as far as I'm concerned. I was only trying to give the OP a workaround that worked for me. Now... back to real work....
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chrisby
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Re: Exporting Issues
2014/01/09 17:43:53
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John Chrisby can you post a step by step sequence of exactly what you do when you export? Leave nothing out. But first I assume you are routing all audio through your master buss and if so what are the meter readings there?
Sorry, thanks for the offer to help but as above it's really not all worth pursuing further I don't think. If you are really interested though let me know and I'll send you screenshots of the track routing settings, the master bus wav renderings, the resulting file export wav file renderings, and the export settings - that will pretty much sum everything up I think.
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Anderton
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Re: Exporting Issues
2014/01/09 17:46:10
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js516 Have you tried unchecking "fast bounce"? I have noticed that from time to time, some plugins/instruments sometimes just don't render the same when using fast bounce.
I doubt this is the answer to the OP's issue, but remember if you're using external hardware (including something like the Duende or UA plug-ins), all bets are off for fast bounce.
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Anderton
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Re: Exporting Issues
2014/01/09 17:53:25
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I don't have export problems but I don't use the usual method. Prior to mastering, I often bounce multiple mixes into individual Sonar tracks using Bounce to Track(s) so I can A/B them (with exclusive solo). Sometimes I combine different parts (e.g., the intro from one mix but solo from another). After I have a track that's exactly what I want, I drag it to its final destination.
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Anderton
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Re: Exporting Issues
2014/01/09 18:05:42
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JunkyardMcCants I'm running mastering software on my master bus that shows my RMS at around -9. That should be comparable to commercial music.
Which mastering software? What peak level does Sonar's Master meter indicate? What processes are you using with the mastering software?
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mettelus
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Re: Exporting Issues
2014/01/09 18:11:34
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Anderton After I have a track that's exactly what I want, I drag it to its final destination.
This one was an eye opener for me, as I often will bounce tracks to mix-down, but have always exported the final track! It never occurred to me to even try drag-dropping, that is almost too simple, but makes me wonder about master bus effects/PC now. I need to delve into this idea more.
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Anderton
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Re: Exporting Issues
2014/01/09 18:14:22
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JunkyardMcCants Just to be sure, I took the exported track that I measured at -9, inserted the .wav into a new Sonar file, and measured using the same mastering software. The .wav was playing at -19, had severe distortion and clipping that wasn't present in the mix I created, and ran several BPM slower than what I had produced. Anyone have some ideas?
Humor me...two things. - Try increasing latency by a substantial amount during mixdown.
- Do you have ASIO4ALL installed on your system? It interacts with some drivers to produce weird sonic degradations that sound like what you're describing. I had to uninstall it from my system. I don't want to sound like I'm pointing fingers ("it's THEIR fault!!"), but it was pretty binary - ASIO4ALL installed, couldn't get low latency, all kinds of problems. ASIO4ALL uninstalled, everything worked great.
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Anderton
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Re: Exporting Issues
2014/01/09 18:17:04
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mettelus
Anderton After I have a track that's exactly what I want, I drag it to its final destination.
This one was an eye opener for me, as I often will bounce tracks to mix-down, but have always exported the final track! It never occurred to me to even try drag-dropping, that is almost too simple, but makes me wonder about master bus effects/PC now. I need to delve into this idea more.
It's not too simple, it's just simple :) Remember you can drag the file to the desktop or to a location in the browser. What's even better is that if you drag an acidized file, it remains acidized...one of the many reasons why Sonar is my program of choice when creating sound libraries.
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John
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Re: Exporting Issues
2014/01/09 18:19:47
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chrisby
John Chrisby can you post a step by step sequence of exactly what you do when you export? Leave nothing out. But first I assume you are routing all audio through your master buss and if so what are the meter readings there?
Sorry, thanks for the offer to help but as above it's really not all worth pursuing further I don't think. If you are really interested though let me know and I'll send you screenshots of the track routing settings, the master bus wav renderings, the resulting file export wav file renderings, and the export settings - that will pretty much sum everything up I think.
I don't recall ever being asked if I care enough. There is a reason I'm involved and its because I know that export works as it is meant to work. Here you have a situation that doesn't fit my view of this or seems to work. I want to know why. I think it is important.
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bitflipper
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Re: Exporting Issues
2014/01/09 20:20:22
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I don't think you'll find anywhere in any of my posts where I assume it's a bug. Not directly, no. But you did say: I'm starting to think that Sonar doesn't produce viable .wavs That sure sounds like the presumption of a bug. Any DAW that cannot produce viable output clearly has a serious showstopper of a bug. That's what elicited the "it's not a bug" responses, and why I replied as I did, for fear that you'd waste energy barking up the wrong tree. I can't imagine why you concluded that "it's really not worth pursuing further", without describing a workaround. If it was me, I'd want to know why the problem was occurring so as to avoid it in the future.
 All else is in doubt, so this is the truth I cling to. My Stuff
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chrisby
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Re: Exporting Issues
2014/01/09 20:54:06
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bitflipper
I don't think you'll find anywhere in any of my posts where I assume it's a bug. Not directly, no. But you did say:
I'm starting to think that Sonar doesn't produce viable .wavs That sure sounds like the presumption of a bug. Any DAW that cannot produce viable output clearly has a serious showstopper of a bug. That's what elicited the "it's not a bug" responses, and why I replied as I did, for fear that you'd waste energy barking up the wrong tree. I can't imagine why you concluded that "it's really not worth pursuing further", without describing a workaround. If it was me, I'd want to know why the problem was occurring so as to avoid it in the future.
You seem like you are trying to be helpful and I appreciate your civil tone so please don't take this wrong but... your quote about "viable wavs" is from the OP, not me. I don't think I've said anything that slandered Sonar in any way. As for the workaround it's noted in my first post as "what worked for me" (i.e. just export using "Bus Output" and select only "Master Bus"). As far as my ambivalence, I have a workaround, I've published it here to anyone else that may have the issue in the future (though again, I think someone else may have suggested it before me) and... I barely have time to use the software as is. I respect others right to want to track it down if they want to spend the time, I just don't.
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Splat
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Re: Exporting Issues
2014/01/09 20:54:06
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chrisby No offence, but I write software for a living, and have for about 30 years.... it very well could be a bug.
John Chrisby can you post a step by step sequence of exactly what you do when you export? Leave nothing out.
chrisby Sorry, thanks for the offer to help but as above it's really not all worth pursuing further I don't think. If you are really interested though let me know and I'll send you screenshots of the track routing settings, the master bus wav renderings, the resulting file export wav file renderings, and the export settings - that will pretty much sum everything up I think.
I'm extremely surprised. As you work in software (although I don't exactly know what you do) you should know that you need to give clear steps to reproduce if you find a bug, and speculation is not at all helpful unless you are prepared to make sure everybody understands what it is. After 30 years in the business you of all people would know the worst thing to do is assume anything... I would hope you would give John the steps here after all. chrisby Mmmm, great... sage advice. Who knew it was really all so easy and straight forward... all that time wasted getting a computer science degree and years of writing code!!!
So that makes two of us. So how about full steps to reproduce like you would normally do when filing any bug report, you must have looked into what QA does? Then maybe we could help, people have deep knowledge on these forums and the chances are you may be overlooking something, and if there IS a bug we would want to know about it. Thanks.. :)
post edited by CakeAlexS - 2014/01/09 21:03:21
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bitflipper
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Re: Exporting Issues
2014/01/10 11:16:56
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Apologies, chrisby. I confused you with the OP. So Junkyard, have you made any progress?
 All else is in doubt, so this is the truth I cling to. My Stuff
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CJaysMusic
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Re: Exporting Issues
2014/01/10 14:27:42
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I'm running mastering software on my master bus that shows my RMS at around -9. That should be comparable to commercial music. You do know that RMS levels are not a measure of perceived loudness. So saying your song is at a an RMS of -9 doesn't mean its as loud as another song at -9 RMS. CJ
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