Extremely frequent crackling on playback (was fine yesterday - nothing has changed since)

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skitch_84
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2015/03/18 05:47:45 (permalink)

Extremely frequent crackling on playback (was fine yesterday - nothing has changed since)

Okay, frustrating issue here. I was working on a project yesterday and everything was perfectly smooth. I just opened the exact same project now and I'm getting a ton of crackles and pops during playback. Seriously now. How can it work just fine one day and have this issue the next when absolutely nothing has changed since then? Any ideas? Thank you!

Update:
Here's what I've confirmed. It's not related to the mouse. It was just coincidence that the crackling was happening as I was moving the mouse around. I am connected to the internet but there's not update pending or anything like that. I turned off my wireless mouse completely and it was still occurring. It seems to get worse the longer the audio is playing. It doesn't happen at all if I'm just playing back MIDI. The crackling is not part of the audio recording (like a bad recording or anything). It only happens in Sonar. I played back audio on iTunes, on Youtube, etc. and there was no issue. Also, I just opened some other projects and the issue seems to be isolated to just this one project. What in the world does that mean!?

Just for reference, my audio interface is set to 44.1kHz and 512 Buffer Size. 

Please continue to help me trouble shoot. It's driving me insane. Thanks! :)
post edited by skitch_84 - 2015/03/18 18:03:18

Chris Porter
www.cportermusic.com
Listen to my original work on Soundcloud and YouTube
Get my original soundtracks on Bandcamp 
Sonar Platinum "2017.04", Windows 10 64-bit, ASUS Z170-A, i7 6700K (4.0GHz), 32GB DDR4 RAM, 250GB SSD 850 EVO (OS/Sonar/Plugins), 1TB SSD 850 EVO (Sample Libraries), 3TB WD Black HDD (projects/audio), Noctua NH-D14 Cooling Unit, PreSonus AudioBox USB Interface, M-AUDIO Oxygen49
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    cowboydan
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 07:05:23 (permalink)
    Is your computer connected to the internet?
    Have you had any Microsoft updates recently?
    Has your computer been automaticaly restarted after upgrades?
    #2
    mettelus
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 09:25:43 (permalink)
    As you mention mouse, a couple things to check. First is the mouse wireless? If so, check batteries and possible interference (any Wi-Fi devices that didn't exist yesterday?). The second is sort of funny, but has bitten me... if using an optical mouse, first flip it over and blow the dust out of the lens cavity, then gently clean the lens with isopropyl alcohol and Q-tip (if necessary).
     
    I have had dust get into that lens and it actually triggers a "read" on it, which is flaky and persistent. It affects scrolling speed, mouse interaction and the whole nine yards. The one that got me the most was a cat hair actually got into that cavity.
    post edited by mettelus - 2015/03/18 09:31:48

    ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
    #3
    Cactus Music
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 13:18:10 (permalink)
    The crackling and noises while moving a mouse around is common and you can ignore it as it will not have any effect on your recordings. It possibly a wireless or pour shielding of your USB system. I get it and have determined that it's my USB system and there's not much I can do about it other than somehow shield the internal wiring. It goes away if I use a hardwired mouse and keyboard but the wireless is just more convenient as I often move away from the desk while overdubbing vocals and guitar. 
    On some systems it's been reported as video card related. 
    But bottom line is it does not get recorded. 
    To test insert a audio track and set it to record with nothing plugged in to your interface. 
    Crank up the gain too. Record this silence while moving the mouse all over and even clicking buttons in Sonar an my guess is the sound will not be recorded to the track. 

    Johnny V  
    Cakelab  
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    skitch_84
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 17:46:50 (permalink)
    Thank you for your responses. I'm still hunting down this issue. 

    Here's what I've confirmed. It's not related to the mouse. It was just coincidence that the crackling was happening as I was moving the mouse around. I am connected to the internet but there's not update pending or anything like that. I turned off my wireless mouse completely and it was still occurring. It seems to get worse the longer the audio is playing. It doesn't happen at all if I'm just playing back MIDI. The crackling is not part of the audio recording (like a bad recording or anything). It only happens in Sonar. I played back audio on iTunes, on Youtube, etc. and there was no issue. Also, I just opened some other projects and the issue seems to be isolated to just this one project. What in the world does that mean!?

    Just for reference, my audio interface is set to 44.1kHz and 512 Buffer Size. 

    Please continue to help me trouble shoot. It's driving me insane. Thanks! :)
    post edited by skitch_84 - 2015/03/18 18:03:36

    Chris Porter
    www.cportermusic.com
    Listen to my original work on Soundcloud and YouTube
    Get my original soundtracks on Bandcamp 
    Sonar Platinum "2017.04", Windows 10 64-bit, ASUS Z170-A, i7 6700K (4.0GHz), 32GB DDR4 RAM, 250GB SSD 850 EVO (OS/Sonar/Plugins), 1TB SSD 850 EVO (Sample Libraries), 3TB WD Black HDD (projects/audio), Noctua NH-D14 Cooling Unit, PreSonus AudioBox USB Interface, M-AUDIO Oxygen49
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    Cactus Music
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 21:30:23 (permalink)
    Well that is different than the mouse issue.
    Could be audio driver related so make sure your up to date with driver and firm ware. 
    I've also heard of a static build up being a plug in that goes weird in memory. What does your memory usage show?   
    The usual way to trouble shoot issues like this is start disabling Plug ins.  
    Also check your cables, including USB,  you never know, I think this just happened in another thread. 
     
    I swapped out my USB cable to my interface for one with a Choke on it and it made a difference with the mouse issue. 
    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[/image]
    post edited by Cactus Music - 2015/03/18 21:36:55

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #6
    doriginal
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/18 22:30:45 (permalink)
    Are you using that midi instrument in your other tunes that work? 

    Intel core i7 2600 3.4 GHz 64 Bit 
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    Sir Les
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 00:42:03 (permalink)
    Check the Motherboard manual, and see what slots share with what...if you can move the video card off of any slots which have on board controllers, and such, or reduce the amount of things on or shared on one slot, by moving a card, might help make the mouse on wi fi better, if wi fi/blue tooth devices are interacting with video/audio? , and or video is some how being shared with audio....HDMI audio?.... is not a good idea if using DAWs and add on audio devices/plus on board Audio....So home work should reflect in making sure these guide lines are made, to root out setup issues....turning things off in bios that are redundant, so as to free up and make proper slot assignments so less is shared by force....too much shared on one line,or slot with a video or audio card in that slot causes problems!...win may also randumly share when booting up...so one day it is like great, and then on one day, it is not....I found....until you make it so .
     
    Regards
    post edited by Sir Les - 2015/03/19 00:48:37

    1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II,   G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive,  2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT.
    2.  USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back!
     
    3.  Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
    #8
    Splat
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 00:55:05 (permalink)
    Try turning off

    64 bit precision engine in Sonar.
    Intel speedstep (or amd power now).
    Your core parking (google for details).

    Make sure you min/Max processor states are set to 100 in control panel

    Try updating your audio interface drivers and firmware as well.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #9
    williamcopper
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 00:56:11 (permalink)
    in my case, the crackling started the first time I opened x3 after installing platinum.   for all the GUI problems with x3, it had been perfectly solid in the audio field before today.
    #10
    Sir Les
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 02:21:04 (permalink)
    cannot find N56v manual, so n56vb says something about camera...you have one?
    Try a usb mouse yet?
    and any issues with Nvidia's GeForce GT 630M GPU and cake walk Sonar on these forum past posting data bases? 
     
    I think turning off redundant devices helps solve many problems in bios, not so much in windows control panel/system/devices, as windows still loads the drivers for those devices if not done in bois or detects them. and then disables them, when selected or made to do so ...but in bios when disabled, no driver is loaded in windows, which could help solve or reduce issues?...Just saying.
    post edited by Sir Les - 2015/03/19 02:42:22

    1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II,   G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive,  2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT.
    2.  USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back!
     
    3.  Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
    #11
    mettelus
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 02:34:36 (permalink)
    skitch_84
    Also, I just opened some other projects and the issue seems to be isolated to just this one project. What in the world does that mean!?



    Just out of curiosity, if you hit the global plugin bypass ("E") does the issue go away? It almost sounds like you have a plugin with look ahead and a buffer that is too small. Some plugins are meant to mix only, and require a larger buffer; although 512 is about as high as I have needed to mix and you are already there.
     
    If the above doesn't show a plugin issue, another thing to try is to save the project first with a new name. Then start deleting tracks one by one (playing back between each) to see where/if it resolves. Another option that works for certain situations is to select all tracks and in the Track View, bounce to new tracks. There have been a few cases where a bad track will hang that bounce function on the bad track itself.

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    lfm
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 05:18:43 (permalink)
    By default there is a setting that allows to use multiple projects in Preferences.
     
    If you open one project, then open another - this first is hidden behind but may use resources.
    Close one before opening next - or turn off "File - Advanced" "Allow only one project open at a time" checkbox.
     
    just a thought....
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    skitch_84
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 19:51:49 (permalink)
    Update:

    I figured out the cause of the problem. Well, let me reword that. I figured out the plugin that was causing the problem, but I still don't know what the problem was exactly. 

    So, I use u-he Satin Tape Emulation on every mix. I generally put an instance of it on every track as well as on my premaster bus. For some reason, that instance on the premaster was the cause of all this trouble. If I turned it off, the crackling would go away. I turn it back on and it would come back. It's very odd because I've done this exact same thing on numerous other mixes and never had a problem. So, my solution was to remove it from my premaster bus, bounce all of the tracks to a new track, then put the "premaster" Satin on that new track in order to get that 'tape glue' on the full mix. Same effect, just one more step is all. 

    I'm curious if anyone has any ideas as to what the actual issue was. Anyone? :)

    Chris Porter
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    Wouter Schijns
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 20:14:59 (permalink)
    have this on one project with a external VST plugin on opening the project.
    when I turn the VST off and on again, extreme cracks are gone.
    I would not try bouncing to tracks as I'm not sure if it will add 1 roundtrip of latency to the audio files, like you would get on an export.
    First thing I'd try is to remove the plugin, then save the project with a new name to a new folder, as a bundle file.
    Then open/close Sonar and add the plugin again and see if it's gone.
    If not, I can emagine it must be impossible for the music software industry to make all software out there compatible to eachother...
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    Splat
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 20:31:03 (permalink)
    skitch_84
    Update:

    I figured out the cause of the problem. Well, let me reword that. I figured out the plugin that was causing the problem, but I still don't know what the problem was exactly. 

    So, I use u-he Satin Tape Emulation on every mix. I generally put an instance of it on every track as well as on my premaster bus. For some reason, that instance on the premaster was the cause of all this trouble. If I turned it off, the crackling would go away. I turn it back on and it would come back. It's very odd because I've done this exact same thing on numerous other mixes and never had a problem. So, my solution was to remove it from my premaster bus, bounce all of the tracks to a new track, then put the "premaster" Satin on that new track in order to get that 'tape glue' on the full mix. Same effect, just one more step is all. 

    I'm curious if anyone has any ideas as to what the actual issue was. Anyone? :)




    It's probably a dodgy plugin (sometimes you don't find out till much much later), there are probably new conditions that are making it behave that way.
     
    Is it 32 or 64 bit? Are there any updates for it?

    The advice in post #9 may still apply and as you now think it's a plugin issue I recommend running Windows update several times and checking the optional updates (could be a library issue).
     
    You may also consider a VST reset followed by a rescan:
    https://www.cakewalk.com/Support/Knowledge-Base/2007013315/SONAR-X3-Full-VST-Rescan-Recommended-for-Upgraders
     
     
    Ta
    post edited by Splat - 2015/03/19 20:38:12

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    skitch_84
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 20:36:08 (permalink)
    Splat
    skitch_84
    Update:

    I figured out the cause of the problem. Well, let me reword that. I figured out the plugin that was causing the problem, but I still don't know what the problem was exactly. 

    So, I use u-he Satin Tape Emulation on every mix. I generally put an instance of it on every track as well as on my premaster bus. For some reason, that instance on the premaster was the cause of all this trouble. If I turned it off, the crackling would go away. I turn it back on and it would come back. It's very odd because I've done this exact same thing on numerous other mixes and never had a problem. So, my solution was to remove it from my premaster bus, bounce all of the tracks to a new track, then put the "premaster" Satin on that new track in order to get that 'tape glue' on the full mix. Same effect, just one more step is all. 

    I'm curious if anyone has any ideas as to what the actual issue was. Anyone? :)




    It's probably a dodgy plugin (sometimes you don't find out till much much later). 32 or 64 bit? Are there any updates for it?
    The advice in post #9 may still apply and as you now think it's a plugin issue I recommend running Windows update several times and checking the optional updates (could be a library issue).
     
    Ta



    I just checked u-he's site and it appears I have the latest version. There are 32bit and 64bit versions available, but I generally only install the 64bit versions, so I should be using the 64bit one. I'll check for Window's Updates as well. If I experience this in another project, I'll send a message off to u-he and see if they can track down the issue, assuming it's a problem with the plugin. 

    Chris Porter
    www.cportermusic.com
    Listen to my original work on Soundcloud and YouTube
    Get my original soundtracks on Bandcamp 
    Sonar Platinum "2017.04", Windows 10 64-bit, ASUS Z170-A, i7 6700K (4.0GHz), 32GB DDR4 RAM, 250GB SSD 850 EVO (OS/Sonar/Plugins), 1TB SSD 850 EVO (Sample Libraries), 3TB WD Black HDD (projects/audio), Noctua NH-D14 Cooling Unit, PreSonus AudioBox USB Interface, M-AUDIO Oxygen49
    #17
    Splat
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    Re: Extremely frequent crackling on playback (was fine yesterday - nothing has changed sin 2015/03/19 20:38:18 (permalink)
    Cheers - sorry I edited my post above there is further advice (VST reset) - thanks...
    I strongly recommend you check out all the other advice as well in #9 just to be sure there isn't another factor.
     
    Cheers...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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