FIREWIRE W7 Question please...

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Jinxy
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2013/11/03 00:32:24 (permalink)

FIREWIRE W7 Question please...

Does anybody know if there is a reason why I can't run an RME FF800 without getting digital clicks while running X3, opening browser windows or just plain moving the mouse.
I'm chasing my tail for a solution & it's lucky I have no hair to start with!

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#1
mudgel
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Re: FIREWIRE W7 Question please... 2013/11/03 00:44:12 (permalink)
Not much info to go on.

I don't even know where to start asking questions. Perhaps you could give us some back ground that will help us help you.

I have 2 x FF800s and both are working fine with X3c. Did so with Win 7 x64 and win 8.0 and win 8.1 which is where I'm at now.

Mike V. (MUDGEL)

STUDIO: Win 10 Pro x64, SPlat & CbB x64,
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#2
Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 01:02:35 (permalink)
Thanx for the prompt reply Mike.
 
I have posted a couple of similar threads (amidst trying to resolve this) along the lines....
 
My"glitch" has to do with "ANY" mouse movement at all in the track pane on playback. 
No amount of buffer or tweaking can prevent it. Was using Logitech cordless laser mouse & tried same brand usb....still get audio skip.
FW driver, graphics card...all rolled back/updated...digital GLITCH!
&
 
One project that is playing up only has 4 audio tks with very little else...does EXACTLY that.
Trying drivers etc with no luck...Pro Channel not on.
Here's a kicker...I opened the Sonar demo file (12 x audio tks) ...playing as we speak & can't get it to skip a beat..pardon the pun.
 
 
Since then it's a matter of on playback a FREQUENT digital CLIK, that I can emulate while opening a browser for eg.
 
I recently upgraded to W7 & it's a nightmare. It's got to be operator error (read ME) but I've tried most. 
 
Is FF driver ver 3.080 with hardware 2.77 right for a start?
 
Appreciate your input ++++
post edited by Jinxy - 2013/11/03 01:15:19

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#3
mudgel
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Re: FIREWIRE W7 Question please... 2013/11/03 01:13:36 (permalink)
Yes. I think that's the right driver and firmware.

Was your installation of Win 7 an upgrade from Win XP or a fresh installation of Win 7? It's best to do a fresh install for such a big change as going from one OS to another.
Even though you may not contemplate doing a reinstallation of Win 7 from scratch I'd recommend the following as a start.
Uninstall the RME drivers completely from your system, reboot and do a fresh install. With Win 7 there was also a FireWire issue and many had to go back to a legacy FireWire driver. You'll have to do a google search of the forum as the local searching is pretty useless. Jus preface any search criteria by cakewalk Forum.

Mike V. (MUDGEL)

STUDIO: Win 10 Pro x64, SPlat & CbB x64,
PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz.
Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2.
Monitors: Adam A7X, JBL 10” Sub.
Audio I/O & DSP Server: DIGIGRID IOS & IOX.
Screen: Raven MTi + 43" HD 4K TV Monitor.
Keyboard Controller: Native Instruments Komplete Kontrol S88.
#4
2:43AM
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Re: FIREWIRE W7 Question please... 2013/11/03 01:17:42 (permalink)
Jinxy, What graphics card are you using?

Check out a thread that I started not too long ago regarding similar issues. The nightmare of FireWire versus graphics cards is real. I'm living in it right now.
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Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 01:19:31 (permalink)
Thanx again Mike,
Fresh install from XP & seemed to be running fine X3a. Somewhere along the ? video / graphics driver update it spat the dummy @ me with this problem...can't say exactly when.
Playing an audio file in media played & open Chrome causes a skip.
I read something to do with AUD.ini  .... is that relevant?
I'm wanting to exhaust ALL avenues b4 going down the Ctl+Alt +Del path!

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#6
SuperG
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Re: FIREWIRE W7 Question please... 2013/11/03 01:19:49 (permalink)
Surely, it's not the mouse... I'm using a Logitech Anywhere MX™ laser mouse ( I have a glass desktop and require a laser) and have never had an issue with it.. excepting that I wore out the buttons on the first one and replaced it with another one. Love that mouse.. 
 
I'm using a MOTU connected via  firewire and having no issues either. RME is known for high-quality drivers too, so it's unlikely that it could be drivers unless they are installed incorrectly.
 
What I suspect is that you've got some sort of a systems issue - possibly background processes that are eating up protected high-priority CPU time. A mouse tends to exacerbate issues with high priority processes if they are overrunning their expected time, which I believe might be your case.
 
I'd suggest as a start to take a look at the "DPC latency checker application". If there's an issue with latency, this application will indicate it. A more advanced application is "LatencyMon", which can also indicate which process are offennding - but it is a bit more technical for some.
 
A google search on the above terms will give you places where you can find out more information about these applications and where to download them.

It's a start...

laudem Deo
#7
Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 01:22:12 (permalink)
Ha...Nightmare empathy here!!!!!
 
HAve 
NVIDIA GeForce 8800 GT
 
Will have to revisit yur thread...Ta.
 

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#8
SuperG
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Re: FIREWIRE W7 Question please... 2013/11/03 01:31:36 (permalink)
Nightmare empathy?
 
Never heard of that one before.. but it sounds like a cool name for a band....

laudem Deo
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mudgel
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Re: FIREWIRE W7 Question please... 2013/11/03 01:37:35 (permalink)
The aud.ini file only effects SONAR so if your issues create symptoms in Media player and other programs i'd say that there's no need to delete it at all.
 
If you're using your RME interface for your widows media player and other Windows sounds then that doesn't eliminate your RME drivers being the issue. Windows cant use ASIO only MME/WDM drivers. Actually I don't even think that RME provide an MME driver as of windows 7
 
I always use my onboard sound card for windows sound and use my real audio interface for use with my DAW. It sounds like the Firewire legacy driver might be something to experiment with.

Mike V. (MUDGEL)

STUDIO: Win 10 Pro x64, SPlat & CbB x64,
PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz.
Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2.
Monitors: Adam A7X, JBL 10” Sub.
Audio I/O & DSP Server: DIGIGRID IOS & IOX.
Screen: Raven MTi + 43" HD 4K TV Monitor.
Keyboard Controller: Native Instruments Komplete Kontrol S88.
#10
Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 01:30:10 (permalink)
Thanx all....doin a re jig as suggested.
 
I know yur waiting with baited breath...ie another newbie!
 
DON'T join my band SUperG...better things to do ! :)
 

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
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Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 01:46:24 (permalink)
Is a BIOS update appropriate considering it was initially A dell machine with XP?

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#12
lfm
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Re: FIREWIRE W7 Question please... 2013/11/03 02:43:25 (permalink)
2:43AM
Jinxy, What graphics card are you using?

Check out a thread that I started not too long ago regarding similar issues. The nightmare of FireWire versus graphics cards is real. I'm living in it right now.

I'm thinking graphics as well.
 
a) update to latest graphics drivers
b) update from dell for latest chipset drivers
c) Part of optimizations for audio in any Windows is reducing visual aspects. Look at optimizing for performance more than visuals.
d) evaluating fw, I did plenty bios changes, not allowing core parking, removing dynamic overclocking and things like that. I also reverted to legacy fw drivers in W7 - and machine worked much more smooth.
 
Even back in XP I had such issues, not using FW, but opening popup menues made a click in audio. Removing shadows on popup menues fixed it.
 
So a workaround might be to change visual aspects of W7.
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Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 02:55:40 (permalink)
Thanx guys...I'M ON IT.
 
Keep em coming...much appreciated! 

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#14
Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 03:48:48 (permalink)
Q for Mike...
X3 reporting roundtrip latency 49.6ms @ 1024 samples...is that NOT good?
There's a lag when I hit the PLAY transport?

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
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Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 04:55:36 (permalink)
When I open a media player file & then CHROME browseerr with multiple pages open it glitches like mad. Is this a clue?
I've updated the video card & the bios stalled...yuk...running low on ideas?

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#16
lfm
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Re: FIREWIRE W7 Question please... 2013/11/03 05:02:19 (permalink)
If you've got lag etc - that gives a flashback to fw cable?
 
Not much trension/bend in cable is needed to cause malfunction in fw. Connectors are really old technology and very poor design.
 
In my case I worked a full evening troubleshooting until I found that table pressed cable a tiny bit towards the wall, that was enough.
 
I could even see cpu going up and down by pressing the cable in different directions. It may be that simple.
#17
Jinxy
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Re: FIREWIRE W7 Question please... 2013/11/03 05:28:44 (permalink)
No go lfm....gr8 idea tho.
 
I can't seem to access the onboard HD sound card to isolate from FF?????

Kind regards,
Jinxy
Sonar X2b Producer-64, Win7 x64, RME FF800 (Firewire), DELL XPS Inte Core 2 Quad CPUQ6600 @2.4, 4GB RAM 
NVIDIA GeForce 8800 GT
#18
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