raymund15
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Fault reporter error since august update
Everytime I open aproject Sonar platinum errors out, goes to a fault reporter popup then closes. Please someone help me figure this out, have had to be on july version since even September update messes up.
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GregGraves
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Re: Fault reporter error since august update
2016/10/13 12:36:58
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Do all projects crash? Or just the one you need to get to?
If all the projects crash, do they all have the same vst's in them?
You can do a "safe open" by holding down 'shift' when you select 'open'. Disable all the vsts. Does it crash?
1. No crash ... then one of your vsts is unstable or one vst is making another unstable. you'll have to experiment to find out what is going on with whom and when.
2. crash ...
a. Is windows up to date? Run update to make sure. Retest.
b. what is in your startup folder? disable everything. Retest
c. run msconfig, write down what is included in startup now, then disable everything, reboot. Retest
d. run scannow /verify to make sure system file integrity is OK. Scannow will run in 'look-see' mode and won't mess anything up.
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raymund15
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Re: Fault reporter error since august update
2016/10/13 18:12:29
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Well its all projects, and some that don't even have vsts like a fresh 1 track for a dumby master, and I don't know how it can be vsts because everything works fine from anything july and before, its august and September that messed everything up. And yes everything is up to date, windows, vsts, everything. This all started with the august updates, thanks, any other idea? ill try the safe open and see what happens
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chuckebaby
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Re: Fault reporter error since august update
2016/10/13 19:02:14
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when was the last time you ran Windows update ?
not all are important but the Visual C++ Redistributable Packages are.
PS- some specs in your signature would really help.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Keith Albright [Cakewalk]
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Re: Fault reporter error since august update
2016/10/13 22:09:30
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Do you have a Dell? Please update the Dell Backup and Recovery to 1.9. That may resolve the crash if you use that software for backing up your system. This is the official 1.9 link that mentions Win 7/8.1 (the version is 1.9.2.8) http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=GX7TX At issue is a shell extension DBROverlayIcon, that's not compatible with our use of Sqlite for the plugin database. Otherwise, if you don't use that software you can uninstall it (also known as AlienRespawn) Keith
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raymund15
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Re: Fault reporter error since august update
2016/10/14 12:57:22
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I run windows update weekly which is why I said its up to date, I don't know much about Visual C++ Redistributable Packages are so I wouldn't know where to start with that
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raymund15
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Re: Fault reporter error since august update
2016/10/14 13:15:26
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Ok and added to my signature
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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raymund15
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Re: Fault reporter error since august update
2016/10/14 13:16:07
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Yes I have a Dell but running windows 10 and I don't back up through software
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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raymund15
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Re: Fault reporter error since august update
2016/10/14 13:16:25
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Appreciate the feedback so far guys
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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raymund15
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Re: Fault reporter error since august update
2016/10/14 13:32:32
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My Dell had been root of many audio issues ive had, will get new computer soon but for now this is it hah
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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raymund15
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Re: Fault reporter error since august update
2016/10/14 13:34:06
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And ill try that keith, sorry I hadn't understood your post until now
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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raymund15
Max Output Level: -90 dBFS
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Re: Fault reporter error since august update
2016/10/23 04:35:43
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thanks a lot everyone the update to dell backup and recovery fixed it! Appreciate everyone!
Dell XPS 8700, Windows 10, Intel I7 SB 2nd Gen, 32GB DDR4 RAM, 256 GB SSD, 4 TB HD, [Secondary] Dell XPS 17 - RME Babyface Pro, UA 710 Twin-Finity, MXL Genesis II, MCU Pro, Yamaha Motif XS8, Sonar Platinum, Maschine Studio, Komplete Kontrol S61, Waves Mercury, Spectrasonics Omnisphere 2, Komplete 10 Ultimate, EastWest ComposerCloud Plus, KV331 Synthmaster 2.8 Everything Bundle, Xfer Serum, Reveal Sound Spire, LennarDigital Sylenth1, Toontrack Superior Drummer 2.0, Roland MV-8800 (For Sale)
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